Customer Ratings & Reviews
- Model:
- BXT7-B1
- SKU:
- 6622614
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the Tilt TV Wall Mount for its robust build quality and ease of installation. Users appreciate its compatibility, especially with larger TVs, and its substantial weight capacity. The mount's adjustability is also a plus, allowing for perfect leveling.
This summary was generated by AI based on customer reviews.
My 100ivh tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece to hold my 100 inch tv looks great so happ
I would recommend this to a friendBest mount ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv mount. Bought it for a 98 inch samsung tv. Wouldnt use any other mount
I would recommend this to a friendSony bravia 5 Tv 98 inch and sonus wall mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.98 inch sony tv and sonus wall mount stand are both excellent in my house.
I would recommend this to a friendoutdoor patio TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for outdoor patio TV over a fireplace. Easy to hang
I would recommend this to a friendno title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wall mount was not easy to install when at maximum width, slide unit is a little sloppy
No, I would not recommend this to a friendWorks perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this to point a 98” tv no issues very sturdy product
I would recommend this to a friendTv bracket
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the pull down cords they break easily when you try to move tv
No, I would not recommend this to a friendTelevision wall mount
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a superb job holding my 98” screen to the wall.
I would recommend this to a friendTV wall mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it installed, works so far, does what it's designed to do.
I would recommend this to a friend
Great item
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like house usefull this item has been and was easy to get
I would recommend this to a friendWorst Experience From Bestbuy Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased my TCL 98' QM7 TV and mount, while i was out of the Country on black friday. When the TV was delivered, the delivery guy said that they only deliver and do not install. That the installers might be right behind them. So i called customer service. The 1st person had no clue what was going on. The 2nd lady was a lot of help. She told me their system did not register my free installation when i purchased it online. She said she could fix it but since it was the same day she could not. So she escalted me. The next person told me they couldn't help me. So i am stuck with a 98" TV in my living room. I went to the closest store and talked to the Geek Squad MGR. He said he would be able to fix it, if it was bought in store. He said to wait 1 business day and call so they couldn't fix it. Now i have called 3 more times. 2 of the 3 said they would have a MGR call mw back and never did. Bestbuy would rather have me return the TV than just give me the free installation should have came with my. This is the worst experience i have ever had.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello Greg,
Thank you for taking the time to share what happened. We’re really sorry to hear about the frustration you’ve experienced. That sounds like an extremely disappointing situation, especially after purchasing a TV and mount of that size and being given conflicting information about installation.
While SANUS manufactures the mount itself, installation scheduling, free installation promotions, and delivery services are all handled directly by Best Buy and Geek Squad. We understand how frustrating it is to be passed between teams without a clear resolution, and we truly regret that this has impacted your overall experience.
If you have any questions specifically about the SANUS mount, compatibility with your TCL 98" TV, or safe temporary handling while you wait for installation, our customer service team would be happy to help. You can reach us at [email protected]
or by phone at 1-800-359-5520.
We appreciate you choosing SANUS and hope Best Buy is able to resolve the installation issue for you as soon as possible.
Thanks,
SANUS Support
Don't buy, from Best Buy!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After rescheduling the delivery 7 times, the delivery men showed me that there was no work order, to install it, on my wall! They dropped, and Broke the first TV, then they charged me $100 cash, out of my pocket, to install it! Even though I'd paid Best Buy...I complained, but received no call back from Best Buy!! I was also ripped off, by not receiving the wire concealment... Again it's not on the work order!! Jessica from corporate, called me because my order was broken, said she'd remove the charge after, I was asked to cancell, and reorder! ...I finally received my 98 inch TCL mini LED but, I'm never recommending Best Buy after this experience! Horrible delivery partners, 5 days of work missed, waiting & no delivery!!
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hi JohnG,
We’re really sorry to hear about this experience — that sounds incredibly frustrating and stressful, especially after multiple reschedules and missed work. What you described with the delivery, installation, and missing accessories is not acceptable, and we understand why you’d be upset.
The delivery, installation service, billing, and included accessories are all handled directly by Best Buy and their delivery partners, so they’re the ones who will need to review the work order issues, charges, and missing items. While we don’t have visibility into those service details, we’re sorry this process didn’t go as it should have.
If you have any questions about the mount itself or need product-related support moving forward, we’re always happy to help at [email protected]
or 1-800-359-5520.
SANUS Support
Not tilt enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not full motion of moving around. Not worth the 4.
No, I would not recommend this to a friendBest Buy Blues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There wasn't a problem with the product.My problem was with the staff. I were on a time limit and really needed to get the product and leave. I promise their was only one associate in the entire store. He was so slow had me waiting inside the store over a hour to purchase this product. Customer service guy wasn't friendly at all. Had a very nasty attitude. Finally I just walked the store until I found someone to help me. This is very unacceptable and customer's should be treated alot better.
I would recommend this to a friendBrand response from SanusStaff
Posted .Hi Datruth,
We’re sorry to hear about your experience in the store — waiting that long to make a purchase and being met with an unhelpful attitude is understandably frustrating, especially when you were on a tight timeline.
While we’re glad to hear the product itself wasn’t the issue, the in-store staffing and customer service experience are handled directly by Best Buy, and they’re best positioned to address concerns like this. That said, we appreciate you sharing your feedback and are sorry the shopping experience fell short.
If you have any questions about the mount itself or need product support, feel free to reach out to [email protected]
or 1-800-359-5520.
SANUS Support
TV Mount for large TV’s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good mount to use for large size tv’s. For larger tv’s (e.g. 98 inch) we select a mount the one can move tv away from the wall for easy access to component plug-ins.
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello Michelle,
Thanks for sharing your feedback. This tilt mount is designed for extra-large TVs and offers 7 degrees of upward tilt, which helps create room for accessing ports on larger screens. It also includes quick-release straps, so you can safely lift the bottom of the TV away from the wall when you need additional access.
We appreciate you taking the time to leave a review and share your experience.
Thanks,
SANUS Support
Disgusting.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish. That my review could b better but I have all kinds of problems with my t. V. Hook up date was changed to September 2 and surround bar was the wrong so i had to go back to the store 3 time now i will a 100in tv in my hallway for a month
No, I would not recommend this to a friendBrand response from SanusStaff
Posted .Hello EarlRoss,
We’re sorry to hear about the trouble you’ve had getting your TV and soundbar set up. That sounds incredibly frustrating, and it’s definitely not the experience we want for our customers. While it sounds like most of the issues were related to the store’s scheduling and product mix-up, if you have any concerns or questions about the mount itself, we’d be happy to help.
Thanks,
SANUS Support
- Pros mentioned:Weight capacity
Works well, but took some doing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mount works great, but it wasn't completely straight across. We had to mess with it for a while to get it perfectly level. Otherwise, it works fine. Will hold large TVs, as ours is a 98-inch. This was my first time using Best Buy's order online and pickup in the parking lot. Smooth, seamless, and quick, even during Christmas.
I would recommend this to a friend - Pros mentioned:Build quality, Installation ease
Great mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best mount money can buy! Easy instructions and great quality
I would recommend this to a friend - Pros mentioned:Build quality
Great tv wall mount.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well built, well thought out tv wall mount that expands to allow it to span over two wall studs for a very secure mount. When mounted the tv is reasonably close to the wall with more than enough adjustable tilt for my 75'' tv high on a 10' wall.
I would recommend this to a friend - Pros mentioned:Build quality
tv bracket
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This brackets seems to be made of good quality and is a very sturdy bracket
I would recommend this to a friend
