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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 113 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

69%would recommend to a friend

Customers are saying

Customers recognize the USB-C Multimedia Adapter's dual 4K HDMI ports as a significant advantage, praising its compatibility with various devices and ease of use. However, some users experienced the adapter running warm, and others found the price to be a drawback. Concerns were also raised regarding the refresh rate limitations on one of the HDMI ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 113 reviews
  • Rated 3 out of 5 stars

    Good adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt always connect hdmi cables securely and is a bit heavy for outputs otherwise very serviceable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasnt very clear on the packaging software needed to be installed inorder to use the multi screen functionality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    A great adapter for Windows or Mac!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a USB-C port replicator that outputted to 2 external 4k monitors. This product does the job perfectly. It works on my Macbook and my Windows laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with M2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 13 M2 MBP that ive struggled finiding a dock that allows two external displays. This one works but it doesnt play nicely when using sidecar with an ipad as it would disconnect randomly

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It just works

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Mac and want to use 2 monitor you definitely need this. Just download load the software and that’s it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Very Happy with the Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience and Easy to use . It helps so much when you need connect two externals monitors .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Firmware Issue with USB-C for Windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adapter would be great, but even after downloading the drivers, the usb-c doesn't seem to work on a new Dell laptop using Windows 11 with anything outside of charging. I've attempted to connect USB-C headphones, and CAC card readers with no success.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    No 3x Portrait Monitors. Needs software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is decent. Unfortunately, it doesn't make the Mac support both monitors as native instead it using the SiliconMotion Driver for one of the two HDMI-connected devices. This would be fine if SilicionMotion's driver supported all features for the display. This won't matter to a large number of individuals. For me it means that I can't have 3 monitors portrait beside eachother.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Macbook M1 adapter - Good for Dual monitor

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased specifically for M1 Macbook use. Is one of few devices out that supports dual monitors. The adapter does work and works well when it does but had fairly consistent issue with one monitor intermittently disconnecting. I had replaced cables and also used different monitor but problem persists. The fix is easy, usually just unplugging and plugging back in but sometimes is annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Is Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to do. Adds ports on the go. Nothing famcy.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Additional Ports for your I MAC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic add on for any Apple product. My Apple Imac needs this.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    USB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very helpful for my MacBook Air and supports my small business

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed. Compact design. Seems to do the job just fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a year then became spotty. Just shy of 2 years only one screen displays. Not a reasonable result for an adapter that just sits still on my desk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Add o tool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great add on tool for those extra needed devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One port down…

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device stopped working for one of the HDMI ports and now I can’t find a replacement hub.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Great for having 2 external monitors for M1 Mac

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working great for my iMac M1. I’m able to use 2 external screens. However, it does have an issue—I have to unplug/plug the adapter to be recognized when I restart my iMac. This happens with the latest version of the SiliconMotion InstantView (V2.9 R4). Hopefully, they’ll be fixing this in the future.

    I would recommend this to a friend
  • Cons mentioned:
    Heat, Price

    Rated 3 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer hub I think it was overpriced and it got hot I wouldn’t recommend buying this but leave it up to you

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    A good adapter for USB legacy devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to connect USB legacy devices (external hard drive, wireless keyboard/mouse dongle) to a MacBook with only Thunderbolt/USB-C ports. Many people will be purchasing these types of adapters as the industry transitions away from USB legacy devices. The only complaint I would have is that they place the legacy USB ports a little to close together. Other than that, it works well. It's also a little expensive compared to other adapters.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    Blurrry 2nd Monitor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a Macbook Pro M1 laptop, It kinda did what it syas it will. I didn't know I had to add software to make it work. then one monitor was 60 hZ and the other 30. This was very noticeable, and blurry so I returned the unit. Now I just use a Belkin splitter, no software and displays two monitors (clearly) as expected.

    No, I would not recommend this to a friend
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