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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1100 reviews

Rating Filter

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,100 reviews
  • Rated 5 out of 5 stars

    Speedy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my stereo and satellite tuner in half the time quoted to me and they were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech who installed the new receiver for my son's car was awesome. He was friendly, capable, efficient, and knowledgeable. He was even able to fit in an additional request at the last minute. Love the results!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand new unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted and installed my radio gps and hands free unit very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new stereo with apple CarPlay. Tech set it up perfectly in short amount of time. Very knowledgeable and answered all questions I had. Best Buy geek squad is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Sales Manger was supper nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Stereo. Everything works like a charm. The Sirius Radio in the box was an easy install with 3 months free. Alpine Tech support was available and friendly as well knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XM Antenna on the Fritz Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my XM Satellite Radio antenna in no time. Very professional and courteous. Gave me some advice about my radio and other aspects of my car audio components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys in the installation department for my car stereo were amazing very professional one above and beyond that extra stuff that I did not have to pay for great all around experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antenna install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, Install was done professionally and in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob in Automotive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and very polite. Was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very nice. Called ahead of my install date and moved it up. Had all the items ready by the time we arrived. Didn't have to wait in the pick up line. Had it installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alec in Bryant, AR, was fantastic to work with. He was able to advise us on exactly what we needed for the install and recommended different products. The installation time was short and the system was thoroughly explained. Sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for basic satellite radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tiny unit, which attached to the front of my car radio, and sound came thru the radio's speakers. It worked great, but I had to return it, when I learned that the radio had gone bad, and I needed an entire stereo unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great. They installed my tuner in no time at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the installation of my new radio with gps and back up camera. The Tech was very helpful and explained everything to me. Recently took a trip of about 600 miles. The new system was terrific!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer at cascade station was awesome!! I have had 2 KENWOOD headunits put in my cars.. with satellite etc.. this guy does excellent work!! When I’m ready I will go back and have my speakers installed by him!! Thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Siriusxm radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They handled the purchase of parts and spent time explaining the functions of the radio. They completed the installation on time and on budget. Great pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and painless experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer spent some time to explain options for satellite radio. I made a decision and had it installed at a convenient time. The work was completed on schedule and looks great. Deck has been operating perfectly since the installation 6 weeks ago. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    camera for install of Kenwood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed a Kenwood Excelon head unit in my 2006 cayeene, I have always used smaller car stereo installation places but after my experience with the quality of the installation of BestBuy they are my new go to place - feels likea new car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new tuner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents replaced my old Kenwood unit with a new Kenwood unit and it turned out perfect. Steve went over the new features with me and got my phone hooked up and answered all my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kit needed for SiriusXM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a car stereo from Best buy and had to purchase an additional kit to allow the siriusxm to work. It works fine, but having to pay for an additional kit was not what I had intended. I think some stereos may have a kit already installed...unsure, but if purchasing a car stereo that does not have capability, this kit will be required.

    I would recommend this to a friend