Customer Ratings & Reviews

The installation went smoothly and everything works.

Things could have went smoother but the job got done. Thanks.

Absolute disaster. Still have lingering electrical issues in vehicle. Had a pioneer head unit installed and after one week car would not start. Tech made house visit and could not figure it out. Had vehicle towed to Toyota garage and they found that install caused EFI fuse to blow. Few days later car would not start. Blamed it on radio and offered better radio at discount. Installed JVC head unit and worked for ten days. Car wouldn't start. Tech made another house visit. Was not able to get it to start. Finally, messed with car starter (installed by best buy 2-3 years ago) and got car to start. Couple days later it wouldn't start again. Another house visit. Tech uninstalled radio and put in factory radio. Couple days later car won't start. Tech uninstalled car starter and got it to start. Now I am back to factory radio and have no car starter that I bought from best buy a couple years ago. Heated seat also went out during all this terrible and had to pay for that to be repaired. Dealer can't say definitively that the wiring issues caused the heated seat to malfunction, but seems consistent with other symptoms. Had dealer check and fix all wiring affected by install and car is finally fixed. I am out a few hundred dollars and a car starter. This is the first radio I have had best buy install. Never again! I have had them install four or five car starters and never had an issue.... Until this one has to be uninstalled after the radio issues.

So it's been close to over two years since the purchase of this radio tuner and back up camera and I have had a lot of issues. The radio is currently not working at all soundwise and the best buy store that originally did the installation no longer deals with drive ins so I'm forced to go somewhere miles off to go pay for maintenance and possibly a replacement. Two years ? That's all this lasted ? I have no sound coming out my radio and/or peripherals. So no I'm not a happy customer.

The tuner is great. I'm paid for a service (200.00) that I can't even use. (Totaltech) due to not having someone on store that could install it. Very disappointed.

Item was easy ito install and works great Service Dept was great

Was pretty tired of the basic radio stations..and really enjoy my many options now

The XM sat radio is so great. I love to listen to Howard Stern!!

I am enjoying my Satellite radio. The installer was very helpful.

i like it it works, SAT RADIO-PORT part of the istall

I am enjoying this very much! For the $$ I would recommend

Good addition for an older car. Use almost every day.

it sound beautiful and i haven't had any issue so far.

The installer was very fast. We love Best Buy Car Audio.

Agent was nice but quality of work was pretty mediocore. Wires started hanging out within couple weeks of install. Extremely diffuclt to get appts.

Good service and quick installation. Radio sounds good.

Works as described. Definitely recommend purchasing

Another device needed for XM/Sirius radio installs

I didn't receive a lot of information after the install. I guess the holiday crowds have them too busy for the proper customer service. I felt like I was rushed out.

I must be an idiot, this is the third time I have had the geek squad install gear in a vehicle. The first two times they messed up and it was a fight to get Best Buy to try to fix the vehicles, they never did. So far nothing has ben found wrong with the install. The installers attitude was not helpful at all, talking down to me and trying to make me look and feel stupid. He also did not want to spend time getting the factory satellite radio antenna so he installed the after market one. The only plus side is the warranty so I can go to another Best Buy when something goes wrong.