Customer Ratings & Reviews

My radio still does not work, have to come back again for service, 4. Times

The radio is very slow when changing functions and the radio reception is bad.

Too many additional purchases had to be made .....

A Convenient & Affordable Good Installation Option!!

I had Best Buy install a JVC stereo and a back-up camera in my wife’s van. NEVER AGAIN—had the van in twice to fix problems, then the stereo died and needed replacement. Wife didn’t like an upgraded stereo, so I replaced it with the same model that was originally installed. However, the original JVC radio had a WIRED microphone to optimize the stereo, the second had wireless. The tech left the wireless Mike in the van when he swapped out the radios—so it’s useless! I said, screw it and never brought it back to have it changed out—again!

This item was purchased to support my new car stereo. ,

I was told by salesperson that it would be installed by your installation team for free. Your installation team at various locations said that no one would do it. I had to go to an outside installer and pay 700.00 for the install.

3 times I had to go back and my radio still isn't functioning properly. I bought a $450 radio and a $99 back up camera and am into it for over $1200 with extras that the installers said were not included. Never again Best Buy.

The antennae install used the third break light on the cab of my 2500 HD truck as an access point to the roof. This caused a leak. A small amount of foresight and application of a latex sealer would have prevented this.

Need for creating stereo listen to satellite radio

Got a raido and they said free install after 200 of extra satalight raido parts( my car already had satalight raido so I don't know why I needed all this extra stuff) I asked over and over this is still free install right they assured me yes. After and hour wait and having everything hooked up they charged me extra to have the satalight raido installed. So my free installation turned out being 265 bucks plus the 120 radio.

Best Buy shippers returned the watch but it still shows delivered to Chino California. I live in Texas and its impossible to get any help who can read the notes to follow up

Finally, got satellite radio in my new vehicle, really enjoy music without commercials

Poor review because although free installation was offered and I would have loved to have it and is one of the main reasons I chose to purchase through Best Buy, I couldn’t because of you lack of parts , so now I’m just waiting for me to have time to put it in or pay to have someone else install it .

Radio didn’t work after install .. it’s only been 4 days since installation. I’m out of town but upon returning I’m taking it back

I made my appt to install my satelitte radio about 2 weeks in advance. When I arrived they very rudely told me that they couldn't install because the store was using the install bay to hold Black Friday merchandise. Seeing as how I had driven an hour to have it installed, I did not let them push me around or cancel me but basically told the manager it was unacceptable. They finally agreed to install the radio and it fell apart the very next day!

System was NOT explained as promised. Touchscreen-NOT- you have to jam your fingers on it for it to respond. I can't get 'mirrowing to work. The owners manual is very difficult to comprehend

Install guy was rude and acted like he didn't have time for me. Rescheduled with a different person and he said he couldn't do it, it was too complicated. My husband installed himself one afternoon.

The service part of this install was great. The technician was prompt and made sure it worked. However, the part was not fully tested before, and has issues with either the install or the part causing intermittent service. I cannot recommend this service on this occasion, but I will try again in the future to see if better results happen.

He messed up my back lights it wont come on. Its not a fuse eighter