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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 102 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, installation simplicity, and the well-functioning app as significant advantages. Positive feedback also highlights the security features, Wi-Fi connectivity, and compatibility with smart home systems. The auto-lock and remote access capabilities are also appreciated. However, some users report that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-102 of 102 reviews
  • Rated 3 out of 5 stars

    WiFi Problems

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t pick up the WiFi very well. When it does connect, it works really well, but the issue is connecting.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Lasted 6 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the unit stopped connecting to the batteries. Brand new batteries installed and the unit still shows no batteries.

    No, I would not recommend this to a friend
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