Customer Ratings & Reviews
- Model:
- MPQ5WD-XTSP1
- SKU:
- 6517239
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers regard the MagicMount Pro Charge5 Window / Dash as having a strong magnet and providing stable mounting, which is great for GPS use. However, some customers experienced issues with the product's durability and adhesive, reporting instances where it detached from surfaces or failed prematurely. Concerns were also raised about the product's price point and tendency to overheat devices. Despite these drawbacks, many appreciate its secure hold and convenient charging capabilities.
This summary was generated by AI based on customer reviews.
Wireless charging is weak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnet had to slide into cutout to work. Bought them separately after i returned thjs.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Charging phone holder.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and best one I’ve found that stays out.
I would recommend this to a friendReturned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use because we use the wrong model of I Phone
I would recommend this to a friend- Cons mentioned:Adhesive
Ahhh ist!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If i can put less than a start due to glue on the metal backing does not stick on a cell phone case
No, I would not recommend this to a friend Not recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My phone is very bouncy on this holder, falls off on small bumps while driving. I do not recommend
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
- Cons mentioned:Adhesive
non functional overall
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and the adhesive never worked, low wuality product
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
- Cons mentioned:Durability
Don’t buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t last a week. Do not recommend. Get something else more sturdy.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Temu might make one better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing lasted less than a day in the heat of the summer in Utah. It couldn't hold the phone steady nor could it even hold the phone over light bumps... the pad to secure it to the vehicle is sub par at best.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Will not stay stuck in place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic feature is great but stand will not stay stuck to my dash. I wasn't able to achieve 1 hour of mount staying in place even without phone in stand. It just kept coming off of dash. I cleaned dash prior to installation. I really wish this product worked as it seems it can be useful if functioning properly.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Car mount
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mount unsticks and falls over. Would not recommend
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Not Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good quality product doesnot hold phones with cases
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your ScoscheMagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Don’t do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a strong magnet, go ahead and buy if you want to continuously pick up your phone off of the floor. My grandma has better grip than this and she’s been dead for 20 years.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Meh more annoyed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of it. It drops the phone when it’s supposed to have a cohesive bound. It doesn’t.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Dissatisfied customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetic function wasn't strong enough to hold my phone so it would fall off!!
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Doesnt stick on dash well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this yesterday and returning today. Did not work well w my vehicles dash. Kept falling off. When i dud have it secure, as soon as i attached my iphone 12 pro max, it came off.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. We would be happy to assist with troubleshooting your issue or if needed provide a warranty replacement. We can also offer you a complimentary mounting disc which will provide an improved smooth, flat surface for the StickGrip suction cup base to adhere to, should the below steps not resolve your concerns. You can wash the StickGrip suction cup with warm water and a little bit of liquid soap, such as hand soap or dish soap. Clean and knead the material with your fingers when washing the suction cup, rinse it completely and then let it air dry. This will oftentimes help rejuvenate the adhesive property and refresh StickGrip suction cup base. Preparation of the surface area and the Scosche product is vital for successful installation. Use the included cleansing wipe to clean the area of the dashboard or windshield where you wish to secure the MagicMount. Ensure the cleaned area is dry, then with the lever in the upright open position firmly hold down the base of the mount onto the desired location, and press down the lever to lock the suction cup base into place. It is recommended to find the flattest, smoothest area in your car that would best suit your needs. Sharp or rounded edges may not be optimal mounting locations for the MagicMount. If further troubleshooting or warranty assistance is needed or to obtain a complimentary disc please email our Customer Service Team with a link to this review, send us a message via our online chat service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Can't withstand speed bumps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic piece couldn't hold my phone when I went over a speed bump or poorly maintained city roads. I hate this item. A lot.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
JUNK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet comes loose from the base and my phone will no longer stick to. Now I’m stuck with it cause my 14 day return is over. Will never recommend this.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Didn't work for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet wasn't strong enough to hold my phone to the base through a very thin case, and the base wasn't strong enough to grip the dashboard.
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Fragile
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke from me removing it from my windshield… sad
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your ScoscheMagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review, send us a message via our online chat support service located at the bottom right of our webpage or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.
Horrible cheap made product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product after two days of using in the dashboard of my car . It came apart!
No, I would not recommend this to a friendBrand response from ScoscheCustomerService
Posted .We are sorry to hear about the disappointing experience you had with your Scosche MagicMount Pro Charge5. To better assist you our Customer Service Team would like to hear more about your specific concern(s). Perhaps we can offer troubleshooting assistance or provide you with a warranty replacement if necessary. The following product is backed by Scosche’s 3 year Limited Warranty and Scosche's Lifetime Tech Support. Please email our Customer Service Team at customerservice@scosche.com with a link to this review and a picture of the issue you're describing, send us a message via our online chat support service or give us a call at 800 363 4490 extension 1, and we will arrange a swift resolution to your experience.