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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 185 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are impressed with the Backup Plus 5TB External USB 3.0 Portable Hard Drive's massive storage capacity, ease of use, and compact size. Many appreciate its compatibility with various devices and the competitive price point. Positive feedback also highlights its quiet operation and seamless USB connectivity. Overall, the drive receives praise for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 185 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great little portable drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little portable drive, recommend for anyone who needs extra space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for back up data. The color helps differentiate other drives.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 4 out of 5 stars

    Good External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all of the needs as an external hard drive. It's small, feels sturdy, and has sufficient space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact, portable and perfect for the things I need it for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Storage capacity

    Rated 5 out of 5 stars

    super backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly fast back up that holds a lot of data. Good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a grown child and it is exactly what he wanted. He's pleased with it. The red color makes it more fun.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Quality hard drive for use with Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had maxed out his Xbox One hard drive despite starting with a 1TB size. This gives him expanded space and still allows game play. I usually get WD drives for externals, but the Seagate was recommended for the Xbox pairing. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    I used this for my play station 4. Very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth the cost. I was surprised how easy it was to use this as extended storage for my games on my PlayStation. The only downside is that I don't believe this truly 5TB but actually 4.60TB. Nonetheless, it is still plenty of storage for me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Very good external HD for the money. 5TB is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the hard drive is a bit slow, copying large video files takes time. For faster file moving I'd get a SSD hard drive although they are much more expensive. For the money, this 5Tb external is great for backing up video files. Works like my other 3Tb externals. I like that they just connect with the standard USB connector.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Storage capacity

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuffing it is not easy, that's a lot terabytes. Anyway works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Compact pretty harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little but big memory harddrive is sleek and pretty and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Backup Hard Drive!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After losing and then restoring all the data on my hard drive, I bought this drive to backup my data. It was very easy to setup and use the backup software which automatically copies all of my data every few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When l first unpacked it thought the hard drive was still in the box. Working good so far. I have it formatted as exfat so my phone and pc can use it. Both devices have no issue with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solid Little Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and it runs great. The primary purpose was to be a simple picture storehouse with backup capabilities. Only problem seems to be that it doesn’t want to disconnect when I want it to. Not a major problem right now because I probably won’t be traveling much any time soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SPACE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many of these now since PCs and Laptops seem to run out of space so quickly. Anytime Best Buy has a sale on these units, I will pick one up. I have not had any trouble yet. I will buy again, in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great external HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with this hard drive so far. only a half TB in and running out of things to store. Got a 5 dollar case to keep it safe and backup cable since this is a special connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My backup plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup plus saves me countless dollars as I no longer upload on the cloud. Excellent and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to install. No glitches so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, no glitches to install and came bundled with useful software (download). It come with step-by-step instructions for both PC and Mac. Great size to sit right atop my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great HD

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love seagate products. I was able to get this on sale for $89.99 so for that price it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Back Up every device in your house with this one

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space on these things. But it seems to take a bit longer to prepare the files I want to back up from my MacBook Pro. Other than that, it's a great External Drive. I back up my laptop, my daughter's laptop and my phone files to this. It'll last me for YEARS.

    I would recommend this to a friend
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