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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 64 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ample storage space and ease of use of the Backup Plus Hub 10TB External USB 3.0 Desktop Hard Drive, praising its ability to back up large amounts of data and its convenient USB ports for added functionality. The USB ports are a highlight for many, enabling charging of other devices and expanding connectivity options. While some users mention that the drive can be noisy at times, the majority find this to be a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 64 reviews
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Good drive, though a tad noisy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this for a month to do my Time Machine backups and once I had set it up, it's just been going all by itself, with not hiccups. It's a tad louder than my previous WD external HDD, but considering that drive didn't last for more than a year, I was ready for a change.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Lots of fast storage being 3.0

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works flawlessly, but does make some drive noise when reading or writing, but i do have is on a hard disk. Might put some larger sound absorbing feet under the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Easy to hookup to your system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as intended. Wakes up as soon as the computer is turned on. The backup system activates when information needs to be stored on the External hard drive. Should take a while to max out the 10 Terabyte of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product poor software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external HD for general computer backup. I strarted by setting up the autobackup but I really needed a program to add changed fies. Could not get that to work. This software is poor but the HD is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Extra USB slots in front is a nice feature. NOT compatible with PS4 as at the moment the largest drive that can be used with it is 8 TB. This is not very large either, which is nice. Very satisfied here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hub, works with game consoles and the hub supports additional USB storage devices. Only downside is the external power allows the drive to spin up even when the console is off.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Insane amount of memory space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. I previously had a 2TB external hard drive, but it reached its limit for storage room. 10 TB are more than enough to store files for multiple purposes. The price was fair in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    Mo USBs, Mo USBs!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If usb ports are scarce on your system then you can get two additional usb ports available with this drive. Not to mention it is a nice size drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done at a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and provides a cost-effective option for backing up files locally. I use this product with Windows 10 Enterprise. I use this item to backup critical data and more specifically Virtual hard drives that are several terabytes in size. This of course takes several hours. This product works as advertised. I would buy it again or a higher capacity version of it. I do wish this drive included a USB-C connector. Backing up several terabytes using USB 3.0 requires patience.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Good Quality for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has plenty of space which is just what I needed. Doesn't have the slow load time that my old external had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good back up drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to copy all of my photos too. I bought two one for photos and one for video. These seem well made and are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Easy to set up, has worked very well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and excellent device. It stores files easily at start up. I have a smaller capacity model of the same brand of the same size as well for about a year already and that one has not failed. I expect to see the same reliability and longevity for this 10 TB model. Seems slightly heavier but that is to be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to give this item a full review--I am still learning its tricks and benefits. That said, so far, my impressions have been favorable. I hope the drive continues to work well for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy I found this product that’s exactly what I was looking, Works better than I hoped for

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im an information junkie, books, music, instructional especially movies and this hard drive holds it all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy breezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is really easy to use. Instructions are easy and the price is good for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Back up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps take extra files off my computer. Also used to backup files in case computer crashes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Storage galore

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected after 10 months. Plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    High Capacity that's Affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent for my storage needs and easily connects to multiple devices

    I would recommend this to a friend
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