Main Content

Customer Ratings & Reviews

Seagate - Backup Plus Slim 1TB External USB 3.0/2.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 7646 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 2, showing21-40 of 7,646 Reviews
  • Rating: 1 out of 5 stars

    Worked ok for less than two months

    Posted
    Caramel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really had high hopes for this external drive, and I needed something to store all my work documents and family photo albums. Unfortunately, about a month after I saved all these files to the device, it stopped working and I was no longer able to access them. The device was now prompting me to format it, which meant losing part or all my files. Either way, I don't have access to any of those files anymore. I went back to Best buy to get some help and they advised me it had crashed and that apparently this brand external drives have been having major issues. Later on, I noticed they no longer carried it. Very disappointed!!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for my music collection and music projects

    Posted
    jonn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I hate the quality of mp3 files and have captured most of my vast music collection in FLAC files. Even with albums taking up as much as 400mb, I find that i can store plenty of music on these external drives and I have yet to have a Seagate drive cause me any problems whatsoever. I have had cloud service go out of contact and sound terrible. I have also had ITunes replace valuable recordings with something that clearly was not a "match." So I don't feel that a drive that is a little more than half the size of a traditional cd case is much of an inconvenience - especially when weighed against having no real control over my valuable music collection! I am also a musician and I am far more comfortable backing up my masters, samples and DAW program data on something tangible and physically in my possession. This is my third drive and I am sure I'll buy plenty more as I archive more music and movies.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Protect your files

    Posted
    HowardS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have a laptop I use exclusively for photo editing and storage. It has now hit the 5 year mark, and while it performs well, it's getting more likely to have a hard drive crash. I bought two of these external Seagates as they were on sale. Despite their large capacity, they are very small - Not much different than a deck of cards. With the USB cable, just plugged it in and made duplicate copies of all my photo files on the drive. Then repeated for second drive. This was not a quick process due to the large number of data files, but once you get it copying, go do something else. I now keep one drive in my desk at work and one at home so in case of fire, theft, gear failure or other loss, I still have a full set of all my irreplaceable photos. This solution for both drives was about $110 with no ongoing cost like with some cloud services.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Does not perform as promised

    Posted
    CWMaine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I need a drive that easily works between a Windows and a Mac platform. I have used Western Digital drives now for years and they seamlessly move between both platforms and have never given me any issues at all. I've purchased 2 Seagate drives in the last 5 years. The first one failed completely after only 5 hours of use - costing me hours of photo editing. Seagate's response? Pay us and we'll recover your data. This is the second drive I purchased and I did so only because Best Buy was out of stock on WD drives. After several hours of looking at on-line support documents, downloading drivers, etc, etc I still was unable to get this drive to work between the Windows and Mac machines... I returned it and picked up a WD drive - it worked perfectly right out of the box.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great storage for a great price.

    Posted
    Adalri
    • My Best Buy® MemberMember

    I was looking for an external hard drive with which to store my massive CD collection on, so I would be able to play all my music through iTunes without having to eat up my computer's hard drive, but since I was only using it for music I really didn't want to spend a fortune. After having owned the Seagate 1TB for about a week now, I've already copied well over 100GB of music to it, and it's still working like a champ! Light weight, compact, affordable, fast download speed, you really won't find a better external hard drive for the price. I would highly recommend for anyone looking to clear up some space on your computer. Also, if you're a mac user (like myself) don't be put off by the fact that it doesn't include Thunderbolt/Firewire because the USB 3.0 on this thing is FAST!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Portable and Fast for Size and Capacity

    Posted
    bchan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So when I bought this, I believe they were offering 1 TB of OneDrive space at purchase. So I ended up getting 2TB of storage for the price of $60+tax. This little thing is small enough to fit into your pocket (which i hope you never have the need to do), runs quiet, and runs fast. The set-up process is extremely easy for both Windows and Mac just involving a first time .exe/.deb run of the set-up file already on the device. This is very helpful because I've ran into many problems where people thought their externals didn't work just because they were missing the correct drivers. Not much else can be said about this device that hasn't already, it gets the job done, looks great, and performs as described. If you're looking for a quality external portable drive, this is definitely highly recommended.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Unreliable

    Posted
    Ruff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I use this slim drive to travel with copies of my digital library (music & movies). I am very careful to protect this thing from rough treatment. While access time is average, the size is appealing. HOWEVER, this unit has crashed three times during no travel (meaning it sits on my desk). Thankfully it is not something I depend upon for work. The last crash took out its firmware and now it's a paperweight. After talking to Geek Squad, I find that these models of Seagate have a much higher failure rate than other vendors. Cost to fix is now approximately same as replacement. Quoth my raven, "Seagate never more."

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great drive!

    Posted
    HrungaZmuda
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this because it was on special and I wanted an SSD for my PS4. It took only minutes to install the drive in the PS4. Slip off the cover, undo one screw, pull cage out and replace drive (four screws) and slide it back in and attache the original screw. Slide on the cover, voilà! The only thing that takes time is installing new software (takes a USB flash drive with the system update file in the correct sequence of folders) and the backing up (before installing the drive), and restoring of the game files. Those took hours to complete. But restoration was near perfect. Just had to log back into PSN and reset a few settings. Now my PS4 boots way faster, and I don't have to worry about a mechanical drive failing. SSDs are more reliable and even when they die, the data is there. You just can't write to it any more.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Junk

    Posted
    Mumtime1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I hate Seagate products, but was in a bind and was told BestBuy no longer carries my preferred Toshiba brand hard drives, so I went with this one. Horrible mistake. As with every other Seagate drive i've ever gotten, this one died. Only, this one died FASTER then the others. Purchased Dec 31, Clicks of death on 2/19. Please, if you have other options or brands to choose from, go with them and save yourself the headache. I've had these style hard drives, and the uprights that require a power pack to run, and none of them are reliable of an extended period. I didn't use this on a daily basis, in fact if it was used twice a week i'd be shocked, and yet it's dead already. My three year old Toshiba 2TB, still running like a champ.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Works great on my Mac, terrible on my PCs

    Posted
    RestorationRick
    • Verified PurchaserVerified Purchase

    I've got three pcs and one mac, downloaded all my stuff on all my computers to this hard drive and then tried to access it the next day. All my pcs would not open any files saying I had infected/damaged files. This was a surprise to me since all files where inspected and worked fine. I went through everything the company said to do and more, everytime I ran tests that took forever it turned out all files were fine and there was no reason I could not open the files on any of my three thinkpads T43p computers. If I plug it in to the mac all is fine, no problem is I need it to work on my PC's! So now I'm back to flash drives..... This is not what I signed up for!!! I talked to many people at the company and did many, many emails and nothing helped. 100 Bucks down the drain.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    No annoyances

    Posted
    QuodEratDemonstrandum
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My main problem with past external hard drives was intrusive backup software, which used to be extremely annoying and disruptive in many ways. This one is NOT like that, you install it if you want. Or you install it and you use it if/when you want. Otherwise you just manually back up your files to the hard drive, in folders separate from the automatic backups.This is great! One minus - the backup software does not track updated files. It backs up everything again next time you do a backup. At least this is the case of manual backups. Did not experiment with hourly or continuously backups. It feels study and well built. Of course, a more realistic review would be to say that it still works after several years, but I don't know about that as I just bought it last month.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    As Advertised

    Posted
    CDFW
    • Verified PurchaserVerified Purchase

    The ZVOX ZBase 555 21Ch Home Theater Speaker System purchased online from Best Buy arrived several days earlier than projected. It was quite easy to set up and has improved the audio output of the Samsung built-in speakers significantly. Importantly, and not stated on the Best Buy web site, the unit did come with a digital audio optical cable. We still have some difficulty understanding the dialogue of BBC productions and those featuring speakers of other than American English. The Zvox is exactly per measurements shown on the website, so it fit precisely as anticipated under our 55" flat screen Samsung. I would recommend the product for anyone who feels their current audio output could use enhancement, with the realization that there might still be some occasions where dialogue is still less than perfect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very useful, great portable hard drive

    Posted
    Rubyred7
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was running out of hard disk space on my notebook laptop computer I talked with a geek squad agent and the agent suggested that I might get extra hard disk space if I were to use a portable hard drive. I feel so much better that I did, now I store my pictures, documents and many other files on the portable hard drive and my notebook has more space on the hard drive at the same time I don't have to fear if I happen to lose some of my files because the portable hard drive stores them in a safe place until I need to use them again. The other great thing about this Seagate backup portable hard drive is that it holds so much with it having 16 GB on it. I feel better about owning such a helpful backup this frees up more space on my notebook for other things I'm working on or need to complete.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    external hd

    Posted
    clockwork
    • My Best Buy® MemberMember

    I picked this item up today as a device to store my German Soaps on. I got it home out of the box and it never showed up as a usable drive. It never initiated the auto play function. It popped up in my camera and printers area. I was never able to access it or store anything on it. So I went to Seagate, they made me register it which I did. The software to install it was on their page and it didn't work. The dashboard application told me I could not use it because I didn't have a second Seagate drive. So I installed a paragon application for windows from the site. Did a restart and it just looped, restarting over and over. So now I'm reformatting, all my music, videos, games, documents, all gone. This trash is going right back to best buy tomorrow.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Did not work

    Posted
    Cbee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've had drives like this before. Needed a bigger one for backups before is upgrade. Read reviews and recommendations for my then current operating system level. Bought this one. Plugged it in and no luck getting it to show up on my desktop. Odd buzzing noise, light was on. But it would not show up. Read mice type - it was for higher op system. Took it to work and told my IT guy I'd have to return it. He said he could format it to work for any mac, but tried it on higher systems on PCs and Macs we have, and it simply was not working at all, not showing up on any computer so he couldn't format it at all. He said it should not be buzzing like that. Returned for refund.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great hardware, lousy Help and instructions

    Posted
    Bill

    I bought this to do what I thought would be a simple backup of my hard drive's Outlook emails. Installation was easy - you just plug it in. Then the frustration began. I did a backup, then tried to find my emails on the Seagate. Not there. Or maybe they are, but I can't find them. The Seagate Help service? It connects you to the Microsoft website, which is notoriously unhelpful and in any event not designed for Seagate products. I know I'm looking for a ".pst" file but I can't find it on the Seagate. Ugh. If only the genius engineers who design this stuff could get out of their bubbles and figure out how to communicate to us mere mortals.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great external hard drive for a novice user

    Posted
    AWH0918
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this device for my wife to backup her Mac Book Air. Although she is proficient with a computer she does not want to deal with devices that have a lengthy or complicated setup process. She was able to plug it into her USB port and click the "Time Machine" button in her Systems Preferences menu and was up and running. She was pleasantly surprised with how easy it was to start using it. So far it has performed excellently and the price for the device was also excellent. I could have spent 3 to 4 times as much for a comparable device and I'm not convinced they would perform any better. I have a more expensive device I bought a few years ago and from what I have seen this device for my wife functions as well as the more expensive one.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good except for that connector

    Posted
    BurtMackland
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this hard drive with the plan to back up all of my files. I was able to do this quickly and successfully. The drive is really speedy utilizing the USB 3.0. However, the newer USB 3.0 connection became loose after a week of use. Eventually, my computer wouldn't recognize the drive unless I pressed the connector firmly into the drive. After some thought, I moved the back-up files back to my computer and returned the unit to Best Buy. I would purchase this again only if the connector issue is addressed. Maybe recess the connector into the unit? That way it won't move back and forth so easily...weakening the connection. If this issue is fixed, it could be a fantastic drive for the price.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product for back-up

    Posted
    DeadFlush
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this to use as a back-up device for my laptop and my wife's laptop. It was compatible with both windows 7 and windows 8. The software loaded easy but I am not sure I like it. I decided to use the windows back-up in place of the software that comes with the product. I like that it is a small size and does not need to be plugged into a power outlet to operate. There is plenty of space to back-up all my music and pictures. We can even fit several from each computer. And when we finish it stores neatly in our safe. You could also leave it plugged into a desktop for automatic back-ups if you like. The only reason I did not give it 5 stars is because of the software it comes with. I did not think that software was easy to use for more than one computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good product... but....

    Posted
    EliteOne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    These are great. You should always go for the best bang for your buck on these external drives. Brands don't matter. However, be VERY careful not to let them get too full, or have HUGE files open / reading / Writing while the drive is really full. Your operating system may end up crashing the drive, and you'll lose all the data. If you're like me, you'll want to max them out but be careful because if files are too large, and open, they can crash it. Best to leave a few gigs, and never have huge files on there. And then move on to a new drive. I have 2 Seagates, and 3 Toshibas. Only my Toshibas have crashed, but now I know why (too full, too large files). By large files, I mean entire working catalogs, or large videos.

    I would recommend this to a friend