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Customer Ratings & Reviews

Seagate - Backup Plus Slim 1TB External USB 3.0/2.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 7646 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 26 Reviews mentioning:
failure
  • Rating: 5 out of 5 stars

    it will fail, back it up

    Posted
    dippy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great unit to backup your files etc., they will break or fail all computers so play it safe and back it up. Someday you will be happy you did.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great

    Posted
    Scubasteve
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'd advise that everyone should get this just incase something fails.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Computer went down backup worked.

    Posted
    HACRAIG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Apple computer fail and backup worked great and all my info was saved.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Always have a plan b

    Posted
    Fuzzler77
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    All hard drives are subject to failure. That's why you always need a back up just in case you have important to save.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    3 weeks crashed

    Posted
    Cindy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I trusted this hard drive for downloading my photos I took during my once in a life time trip to Egypt. . This 1T Seagate crashed thus is costing me large amounts of money to hopefully retrieve my files. It was only 3 weeks old when it crashed. Mechanical failure! Major failure for me.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good drive

    Posted
    wtjham
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had a hard drive failure and needed something to secure data. Good product at a good price.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DOA

    Posted
    Jasons4989

    Unit was DOA dead on arrival. Powered up but just beeped indicating drive failure.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Short Life

    Posted
    Danemother
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this drive in December as external backup for new computer, used it successfully for a few backups, and had it fail spectacularly in January for no obvious reason. Have had good luck with previous Seagate drives, but I would not trust this model again and would not recommend to anyone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Backup HDD

    Posted
    Lasermn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After going through numerous HDD Drive failures and not bothering to have a back up hard drive, I finally purchased this one. Only had it for two months but the included software is automatically backing up two home computers via my router.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice, compact drive for backups.

    Posted
    Tallman610
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had average luck with these drives. The warranty is only useful to cover hardware replacement (not data) and requires you to have proof of purchase. I use these as Time Machine Backup drives for Macs. For Macs, make sure you get one with at least 3 times the capacity as you are actually expect to use on the computer. Remember, all drives fail sooner or later. Start backing up now and figure on replacing the backup drive before it fails (3~5 years on average).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is an excellent product to back up files.

    Posted
    Kmsunqueen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Plenty of room to store all of your files and photos in case of hardware failure which sometimes happens unexpectedly. Again Best Buy stands behind this product 100% with friendly and excellent service!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Failure

    Posted
    clairbearski
    • My Best Buy® Elite Plus MemberElite Plus Member

    Just like the WD portable drive for nor reason this drive suddenly failed seems portable as a category are not worth purchase as they have a near 100% failure rate and even before that the working are very spotty in future I will stick to the plugin drive and just carry a bigger bag. best advice on external drive buy several and back up everything in triplicate as all external drive fail over the course of time but portables like this one are totally unreliable

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Dead before 90 days

    Posted
    Gotravelbroad
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Totally surprised that a Seagate product would fail, but this is the second one. That's just how badly I wanted to believe. Buy something else.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    WiFi Smartphone Backup

    Posted
    MaxArmstrong
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After multiple attempts and several support tickets, was unable to get WiFi Smartphone Backup to work. The process would start fine then fail within a few minutes. Tech Support and escalated support were unable to resolve so Im returning the drive today!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    very easy to use

    Posted
    Dannyg
    • Verified PurchaserVerified Purchase

    I am glad to use this to protect my info from hackers, computer failure, or ignorance. I update regular and disconnect. Convenient and easy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    External hard drive

    Posted
    Andy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Small enough to carry with you and very easy to use. After having two flash drives fail, I am hoping this does not fail too. I used it to move my photos to, to give me some room on my hard drive.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    TERRIBLE

    Posted
    RyanTL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Put all my photos on it and now it's already messed up. I can't get them off of it because it immediately has a drive failure! Seagate is evidently notorious for it and nobody at best buy geek squad felt the need to tell me

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great backup external drive...

    Posted
    JimF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had heard that "certain" brands had a high failure rate, but I've never had any problems with Seagate products. I purchased this drive several months ago, and I've had no problems with it. I highly recommend it for backups.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    reliability

    Posted
    ScrappinGrandma7
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I had 2 of these harddrives fail. I back everything up on CD also. This product would be a little better if it had a second back up like the Word Cloud does, Other wise I have had satisfaction with Seagate on the whole.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Little Drive

    Posted
    Corroded
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Its USB3.0 and self powered, it makes a good snatch and grab device for personal items like photos and such. Words of Caution!!!! NONE of this type of drive are meant to be always attached to any computer. I've had multiple failures on similar drives costing hundreds of dollars to recover if even possible... You plug it in, do what you need, unplug it and store it with your "need to grab" items around the home/office.

    I would recommend this to a friend