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Seagate - Backup Plus Slim 2TB External USB 3.0/2.0 Portable Hard Drive - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 8294 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great HD for a Mac or PC

    Posted
    dstraw00
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This drive is exactly what I wanted. Very portable, very fast, and it works on my Mac, PC, and the USB port for my TV. I can download files directly to the drive instead of my mac, then plug-and-play videos on my TV with the drive. There is however one important note: THE DRIVER FOR MACS DOES NOT WORK ON NEWER VERSIONS - This is an NTFS drive, which usually only works with windows (and some televisions). This is the best format for the most part, however macs cannot write to it. Luckily seagate put a driver on the drive that will allow macs to write to it. The problem is, the driver is too old for my new macintosh. Luckily, the fix is VERY easy. Go to the download section of Seagate's website and get the NTFS driver for Mac OS. Restart your mac and it can now write to the drive, along with PC's, and again some televisions. With the new driver, everything works perfectly. Files download quickly to the drive, then work on the television. I highly recommend this drive!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Worst external hard drive I've ever purchased

    Posted
    justinpearce
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been buying external hard drives for personal and business use for well over 12 years now, and have bought more than 100 at a minimum. This is the worst one by a landslide. I bought it, formatted it, and over the course of 2 weeks transferred files to it. Once I had filled it to a comfortable 75 percent, i erased the files from their original locations. Then, on the 2nd use of the hard rive, it unmounted, and was deemed damaged by my disk utility program. As if that wasn't bad enough, the damaged drive wouldn't mount in order for me to transfer the files and save them. Then, after I decided I'd suffer the loss, the disk utility wouldn't even let me erase the drive and start over. I truly have a deep hatred for this hard drive and anything made by this company.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect for personal use

    Posted
    achint
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    A decent backup option for your personal files. I have a MacBook with SSD and I needed a secondary storage for the files I don't use very often. With my DSLR camera, I produce tens of GBs of files every month. Google Drive or other cloud providers are good for few GBs of storage and for sharing but if you are looking to safely store hundreds of GBs of files and don't really intend to share it's an excellent purchase. It's plug and play device for both Windows and Mac but you can't use it on both OS simultaneously because of file system formatting limitations. Good news is they've bundled NTFS software for Mac to overcome this limitation. If you want to be little adventurous and you have a WiFi router which supports network storage you can easily configure a shared network drive within your house to save and access files from this external drive using multiple devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Definitely Needed

    Posted
    Izzat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In the past it would be really frustrating to fit all the games you play in the PS4's limited 500 GB storage, deleting apps, selling games and not buying some because I wouldn't have enough storage. I do not have to worry about this now with this item. The nice thing the PS4 allows you to do is have this be formatted as extended storage so you get 2 TB for your games and still get to keep the 500 GB already on your PS4. Also this drive makes it easy to move apps around from your PS4 drive to the external drive quickly so if you do not want to keep the drive connected to the PS4 24/7 you can move all the apps you aren't using at the moment to the external drive and back very quickly as you please. Overall a good product to have as 500 GB really limits you with the large PS4 sizes for games.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great both as an external and for upgrades

    Posted
    Diamondback
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    What's really remarkable about this product is the drive at its heart: the Spinpoint M9T 2TB, the world's first 2TB drive that can fit into a laptop drive bay. I originally bought my two because a vendor Best Buy price-matches was having a sale, and was at a price lower than what I expect the retail-box bare drives to go for when they hit shelves around 3rd Quarter. One I've stripped and installed into my laptop's second HDD slot (WARNING: this does void the warranty on the drive); the other is still as it came out of the box, working just as well as the WD Passport 2TB's alongside it but only taking half the space. This drive has officially become my new standard for external storage--while Seagate does offer a 4TB drive, it's basically two of these in a RAID array and I'm not a fan of RAID because of the "if one drive dies, all in the array are lost" factor. WILL be buying more of these!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Format Nightmare

    Posted
    Hawkie23U
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Once you figure out how to format this hard drive for your computer you will enjoy using it. My problem arose because this storage device may have said that it was compatible with Mac operating system; however, that did not mean that it came with the software already preloaded for you to plug and play. Possibly, using it for a Windows based system may be easier to get it up and running. I almost put it back in the box to return it. Also, there is no human you can talk with to help you through the process...this is not a company like Apple or even Linksys to walk you through the set up. The only option you have for help is through email. Once you figure out what software you need it will be a great asset: small, light, and easy to put in the carry case. Next time I buy one of these I will be bringing the computer with me and having the sales person set it up...or buy it at a store where they will do this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Used to upgrade PS4 Harddrive - Success!

    Posted
    scodal
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not only does the hard drive work in it's original form to connect to a PC as a USB hard drive just fine. I also decided to follow a YouTube guide to open the enclosure and remove the hard drive, then open the PS4 and remove and replace the built in 500gb hard drive with this hard drive, giving my PS4 2TB of storage rather than the built in 500GB. I was also able to put the PS4's 500gb hard drive in the enclosure that came with this purchase and continue to use it as an external 500gb USB hard drive. This is one versatile purchase! I targeted this exact model because it was the model that was used successfully and mentioned in the YouTube video I watched for upgrading the PS4 hard drive. I have nothing negative to say about this product. Great price and value. p.s. If you are not a fan of Seagate hard drives, do not fear, the hard drive inside is actually a Samsung hard drive.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Reliable storage in portable form.

    Posted
    Sm0ld3r
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've a lot of experience with computer and electronic devices. I normally purchase and use Western Digital storage products, but every iteration or fab of individual models have different reliability and performance. After researching the failure rate of various 2TB portable drives, the Seagate had an appreciable lower failure rate. I won't know the outcome of the stats until I have used the dive for a period of time, but the performance is impressive especially for a portable unit. Provided it does not fail, I am happy with this purchase and would recommend this model to anyone looking for a small form factor and efficient design. Please note that this only applies to this model and other drives by the same manufacturer may have lower reliability and performance. Do your research before buying any storage devices as they all vary wildly even among the same brand.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Failed In 10 Months

    Posted
    Lish
    • My Best Buy® Elite MemberElite Member

    I purchased this drive on 5/18/2018. On 3/31/2019 the drive has stopped functioning. I'm getting the death beep upon plugging into any computer and the drive does not show up as being connected. Tested the power cord on another portable drive and it's fine so it's clearly the drive failing. Glad I take my own advice and backup even the backup drives. I'll get a replacement but won't be buying another Seagate portable. I have three desktop Seagates one which is 11 years old. They are all still chugging along with no errors or problems so I thought the portable drive would hold up well...NOT!!!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good drive - beware NTFS driver for Mac

    Posted
    Bill77I8
    • My Best Buy® Elite Plus MemberElite Plus Member

    Had the drive for a few months now and the drive itself is small, thin and works great. However I suspect there are bugs with the NTFS for Mac driver that comes with the drive. I was using the drive formatted as NTFS on a MacBook Pro via the NTFS driver that was supplied with the drive. This would have been a great solution for me as I wanted to move the drive between Mac and Windows computers and read/write on both. However I've had 2 incidents of data corruption when writing files to the NTFS formatted drive on my Mac. In one case, running chkdsk on a Windows machine fixed everything up and in the second case I had some missing files. I suspect the NTFS for Mac driver that is supplied with the drive so I've stopped using the drive in that way. I now have the drive partitioned with 2 partitions, 1 HFS and 1 NTFS and I now avoid writing to the NTFS partition when I have the drive connect to my Mac.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Plenty of Storage

    Posted
    Kimm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After looking at different name brands offered and reading the reviews, I decided on Seagate. I already have 1 Seagate hard drive but it did not have enough memory on it (only 500 gb) for what I needed. My main purpose is for picture storage for several generations of pictures. I decided on the 2TB for the size which is more than enough but I would rather have too much than not enough. I love the size. It is small enough to carry in a purse and they also offer carrying cases for them. The only complain I have for them is the cord is too short that attaches to the computer (17 inches) but others may like the length the way it is.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Fast while it lasts...warranty RMA sucks

    Posted
    serdaj
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this drive last November on Black Friday. It has been connected to my Xbox One since that day. I moved all of my games to the drive in anticipation of picking up my Xbox One X next month. I woke up two days ago to a dead HDD. I tried to launch a game and they were all missing. 1.6tb of games gone. Seagate will replace it under warranty but requires the customer to pay for shipping on the return device and are very strict about packaging. Return shipping will cost upwards of $25. Then it is a 3-4 week lead time on getting my replacement. While failure isn't guaranteed, I couldn't suggest this drive to others for the reasons listed above. Spend the extra money and get a WD drive instead.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great portal 2TB

    Posted
    BestMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my first 2TB Seagate Backup Plus external hard drive. It works like it say it would. I purchased this because Seagate has a driver that will make this 2TB (NFTS format) to work with my MacBook (HFS+). You have to install the driver onto the MacBook. If you don't install the driver, the MAC can still read the external drive but cannot write to it because Mac OSX cannot write to NTFS and visa versa with Windows OS. Or you can format this 2TB drive to HFS+ and use it for your Mac OSX. Then, you can install the Seagate driver on your Windows machine to read and write to this HFS+ formatted external drive. This external hard drive does not come with any encryption software. However, it does have a good backup software that is intuitive to use and easy to schedule a backup on Windows only. There isn't a MAC backup software version as of yet the time I purchased.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Do yourself a favor...

    Posted
    SW395

    This product worked fine for me, until I dropped it about 3 feet onto the carpeted floor at work. Because there are moving parts inside, the drive wouldn't work when I plugged it in. I sent it to TWO recovery places which were unable to get my data off. I lost EVERYTHING. I learned two lessons: #1 -backup your backup. Have 2. and lesson #2, go with a Solid State Drive (SSD) which is a little more costly but much sturdier. No moving parts means if it's dropped, that's not the end. I got the Samsung T3 500GB, 2 of them. So far so good. I regret the day I ever bought a form of backup that was so fragile. Do yourself a favor, don't make the mistake I did. Pictures, tax returns, school papers, music, things I will NEVER get back. Heartbreaking. GO SSD!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Wont honor warranty!

    Posted
    JustUs2FL

    In my possession 50 days. Less than half full backup ONLY! Was to be shelved for back up. They make it almost impossible to comply with warranty return rules. YOU PAY TO SHIP THE DEFECTIVE DRIVE! Then claimed I sent a different drive & refused to replace. Until I told them I had the original box & pictures of what was shipped. ONLY SEND YOU DEFECTIVE DRIVES THAT HAVE BEEN REPAIRED (Refurbished). Don't care about your receipt date only the date of MFG. I have several of these. 1TB, 2TB, 3TB & 4TB. 2tb failed 3/4 full few months. 4tb failed 50 days after rcpt 35 days of write files only & less than 2tb of the 4 used.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Thought this was a "NEW" STDR2000100

    Posted
    showpro
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I thought Best Buy was selling a "NEW" STDR2000100 for $69.99, and already owning one, having great experience with it's reliability and the life of the device, I thought I'd buy it from Best Buy. Unfortunately, Best Buy didn't really sell me a "NEW" Seagate Backup Plus drive. This one had apparently already been opened, and resealed, as if it were refurbished. And also, the box it was sold to me in was OLD. It was missing the advertisement, and information on how to access my FREE 200 GB of Cloud Storage through Seagate for 2 Years (if activated by June 30, 2017). Upon bringing this back to Best Buy, and explaining to them what's going on, they just took it back. They didn't offer to exchange it for a new one.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works with PS4! Great hard drive.

    Posted
    joel125
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    Picked this up for $89.99 from my local BB. I purchased this drive because I wanted to upgrade my PS4 drive to 2TB. Even though this is advertised as a portable external drive the drive itself is still a notebook-sized drive. So, it will work in a laptop or a PS4. For some reason if you buy the drive alone it is more expensive. All you do is pry off the top metal cover (its not hard) pop out the drive, remove silver shielding sticker and the usb adapter that is attached to the drive and you're good to go. You now have a 2.5in drive that you can do what you want with. You can also keep the enclosure for later use. In my case, I put the old PS4 drive in the enclosure and I now have a portable drive too. Product was a great buy and at $40 off it is a great deal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good PS4 storage upgrade

    Posted
    GreenBean
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is probably the cheapest 2TB Hard drive to get that is realiable, please keep in mind that it's best to format this hard drive to FAT 32 for the PS4, when using it the first time there are videos on YouTube that will do step by step instructions to help you with this process and installation is really easy when done formatting the hard drive. All in all this hard drive saved me a bunch of money vs buying a bare bones hard drive which cost more for some reason. If your a PS4 user remember format to FAT 32 and be gentle when opening up the casing of this hard drive also the moment you open this warranty is voided so like I said be gental and enjoy the expanded space

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Straight forward USB3 external drive

    Posted
    Replenish
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This external drive was easy to set up. I am using a USB3 cable with a USB3 port which provides enough power to use the device. Not sure if a USB 2 port would provide enough power, possibly need a "2 into 1 / USB 2 Y cable" to plug into two USB 2 ports for power? No place for external power source if your ports do not provide enough power. Large capacity (2TB); compact size which is easily portable... The only issue I see is if you only have USB 2 ports not USB3 and then that's only an issue if the USB 2 does not provide enough power. Since I have USB3 ports it works fine for me; I do not have USB 2 ports to test it on. It does not have a place to hook up an external power supply like the "larger" drives although I do not see that as a negative.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    small and fast

    Posted
    twilly
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a quite a few portable hard drives, and these are my current favorite: very thin, attractive, quiet, secure cable connection, fast USB 3 transfers. Couple of things: they do make occasional faint clicking noises, which apparently is normal (all 3 of my drives like this do so) Also, the Seagate software which I installed with this drive had some weird conflict with pre-existing Western Digital software from another drive, which made for all kinds of transfer errors and computer crashes. Made it seem like the drives were defective, but once all of each software was removed, the Seagate performs great. I only use drag and drop transfers. I am leery of backup software conflicts now. I do not know which brand was the culprit, if any.

    I would recommend this to a friend