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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 227 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the expansive storage capacity and reliability of the Expansion 14TB External USB 3.0 Desktop Hard Drive. Many appreciate its ease of use and compact size, finding it a good value for the price. However, some users noted that the drive can be noisy and occasionally experience connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 227 reviews
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Frequent Disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased April 24, 2025. Started infrequently disconnecting from laptop in early June (barely 5 weeks old). It is now disconnecting more frequently. It would be very frustrating if used as a ’working’ drive, and untrustworthy as a data storage device. I would NOT recommend this model for backing up sensitive data. btw: I have 2 of these 14TB units (the other one seems to be fine (for now). I will be migrating sensitive data away from that unit soon.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this storage drive to backup all my files in my iMac. Plenty of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift for my fiancee to store all his gaming files on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying with confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employe take care of me explain how to use and everything went well - as always best buy is the best !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have everything backed up and no issues so far. This has been a life saver. My laptop just failed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Create external storage unit was able to get it really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these drives, have about 7 of them. Never any issues

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good old seagate at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the highest capacity I have used yet, pretty happy with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge and great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage at a great price, not fast, not quiet but you can get a boatload of stuff on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for additional hard drive space needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, no barriers or set up needs. Just plug in and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early review but so far it has the speed that i needed for backing up a bunch if old files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup drive at good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup hard drive for video and the size and price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate drives have always worked as advertised for me. Great addition to my system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seagate backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Easy to instal and following instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress ordering!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had what I needed, price was right and got it to me when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Game changer for changing basic mechanics into monster usage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 14TB drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good brand at a good price. Necessary for media arts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Drive. Always Reliable. For the price it's unbeatable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality,Performace and Value.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best drive on the market for the quality of product and the value. Temperatures have been fantastic. Longevity is still to be determined, however it has been flawless since purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext HD FTW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hard drive for professional photographers !

    I would recommend this to a friend