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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 228 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the expansive storage capacity and reliability of the Expansion 14TB External USB 3.0 Desktop Hard Drive. Many appreciate its ease of use and compact size, finding it a good value for the price. However, some users noted that the drive can be noisy and occasionally experience connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-228 of 228 reviews
  • Rated 1 out of 5 stars

    Not 14 Terabytes. Actual size is 12.7 terabyes.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this drive then deleted all the "extra junk" included on the drive. Totally empty, the size shows 12.7 Terabytes. I reformatted the drive just in case and still only have 12.7 Terabytes available. This is not a 14 terabyte drive. DO NOT PURCHASE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow. I have drives that are older and faster. Don't waste your money on this drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned this piece of junk for 3 days and now it no longer works. Will be returning and getting my money back. Never will get another seagate product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Verified customer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verified customer. Do not buy. Bought on December 1, 2022---just shut off and would not start on around January 28, 2023. Lost all my info. First review was removed by Best Buy.... Go figure.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only three months this drive died. No lights. Nothing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy should stock more Seagate hard drives

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the hard drive taking 1 week to arrive at the store,the price was very good and exactly the Seagate model desired.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy setup. Transfer of all media files was a breeze.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    only one year warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wow the warranty on this thing is only one year. Really! They obviously have no faith in their product. Should be at least 3 years.

    No, I would not recommend this to a friend