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Customer reviews

Rating 4.4 out of 5 stars with 226 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are delighted by the expansive storage capacity and reliability of the Expansion 14TB External USB 3.0 Desktop Hard Drive. Many appreciate its ease of use and compact size, finding it a good value for the price. However, some users noted that the drive can be noisy and occasionally experience connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 226 reviews
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice price, good capacity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity for a good price. Speed is a little on the low side but works decently.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Slow drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of storage for the price but about half the speed of other drives.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great value and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and storage capacity are perfect for backing up priceless family pictures and films.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best Reliable Bang For The Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had much better long term performance with Seagate than Western Digital hard drives. Based on an Apple app called DriveDX, that monitors the hard drive's SMART attributes, the Western's health and performance starts to degrade in weeks of operation. While the Seagate's health takes over a year or more before SMART indicators show a slow down. Also purchased this 14TB on sale at an amazing price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Seagate 14Tb external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these drives for some time. Overall solid performance. As an external USB drive the read and write speeds are lower than for an equivalent internal drive, but performance and reliability have been good. Very good price when on-sale.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Got a great deal and a better price than amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this on amazon but Best Buy offered more storage for a lower price. Got an extra 2TB of storage for free basically with their Black Friday deal. It works as intended and I was able to back up everything. I also hooked it up to a smart plug so I can leave it plugged into my pc and turn it on with my phone instead of having to plug it in every time. Really worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Love love love!!!!❤️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is wonderful! So much storage and quick downloads. I love it has a recovery service too. All in all, a great product and helping my business grow!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Seagate 14TB Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. A good plug and play, external hard drive with lots of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy setup, great price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the amount of storage. Quick and easy setup.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Powers down to frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and power down to frequently. When connected and not being used spins down to save power and must spin up to get access so slows down reads/writes to the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Reliable External Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own multiple of these hard drives, oldest being about 5 years old. Never had a problem using them as external storage and backup. They have lasted longer than my WD My Book external hard drives that have been popping up errors after about 4 years. Would recommend to anyone needing an external drive for moving bulk data around or for storage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does the job, works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for NAS backup. It seems to be fine. No trouble with the formatting or speed. It does generate a low hum which, when put in the middle of a desk, made the whole top of the desk hum. The problem was resolved by placing the unit near a corner of the desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done, good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i needed for a large file backup. Easy to set up and comes with nice tools to monitor drive health. One star off because it is very loud. Price was great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Can't beat the price and the brand - but noisy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love seagate, but this is the noisiest drive I have ever owned. It makes that scratching noise you never want to hear from a drive. However, I am told by seagate that it is jsut a "louder drive".

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfectly but gets little loud and warm

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external Hard Drive works perfectly, but gets a little loud and warm. I hear a clicking sound.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. 14TB means something different on Windows, so it will show up as "less" but it isn't. You receive what's advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent using it as a mirror back up, been a photographer since the 80’s and this is perfect to store scanned photos.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great drive. Not a hiccup yet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 14TB Western Digital external drives on my computer. 1 for regular use and 1 for backup. They ran constantly. They both died within a few days of each other. The drive still spun up, but the interface was dead. I bought 2 of these Seagate drives been running continuously for twice as long as the Western Digital drives without a hiccup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good high-capacity external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good high-capacity external hard drive that is reasonably priced. Works great on Windows and Linux.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Pretty good when on sale

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems pretty reliable after 3 weeks of use. Write speeds are decent. It can make some interesting electrical/mechanical noises but do not be alarmed. Using it to keep backups of infrequently used data. 14 TB version is quite spacious.

    I would recommend this to a friend
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