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Customer Ratings & Reviews

Your price for this item is $72.99
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The comparable value price is $319.99

Customer reviews

Rating 4.4 out of 5 stars with 210 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the expansive storage capacity and reliability of the Expansion 14TB External USB 3.0 Desktop Hard Drive. Many appreciate its ease of use and compact size, finding it a good value for the price. However, some users noted that the drive can be noisy and occasionally experience connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 210 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Seagate 14Tb external drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these drives for some time. Overall solid performance. As an external USB drive the read and write speeds are lower than for an equivalent internal drive, but performance and reliability have been good. Very good price when on-sale.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 4 out of 5 stars

    Powers down to frequently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and power down to frequently. When connected and not being used spins down to save power and must spin up to get access so slows down reads/writes to the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage capacity

    Rated 5 out of 5 stars

    Great value and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and storage capacity are perfect for backing up priceless family pictures and films.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best Reliable Bang For The Buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had much better long term performance with Seagate than Western Digital hard drives. Based on an Apple app called DriveDX, that monitors the hard drive's SMART attributes, the Western's health and performance starts to degrade in weeks of operation. While the Seagate's health takes over a year or more before SMART indicators show a slow down. Also purchased this 14TB on sale at an amazing price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Got a great deal and a better price than amazon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this on amazon but Best Buy offered more storage for a lower price. Got an extra 2TB of storage for free basically with their Black Friday deal. It works as intended and I was able to back up everything. I also hooked it up to a smart plug so I can leave it plugged into my pc and turn it on with my phone instead of having to plug it in every time. Really worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy setup, great price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the amount of storage. Quick and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Seagate 14TB Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. A good plug and play, external hard drive with lots of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does the job, works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for NAS backup. It seems to be fine. No trouble with the formatting or speed. It does generate a low hum which, when put in the middle of a desk, made the whole top of the desk hum. The problem was resolved by placing the unit near a corner of the desk.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Reliable External Storage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own multiple of these hard drives, oldest being about 5 years old. Never had a problem using them as external storage and backup. They have lasted longer than my WD My Book external hard drives that have been popping up errors after about 4 years. Would recommend to anyone needing an external drive for moving bulk data around or for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Best external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excellent using it as a mirror back up, been a photographer since the 80’s and this is perfect to store scanned photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High-capacity storage for backups/data-storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this 14TB drive to large data storage. This drive should also function well for incremental backup. Notice that very large writes can slow down, and the average write bandwidth will be much lower than the peak write bandwidth. Should not use this for a long-duration, random-access, write-heavy workloads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. 14TB means something different on Windows, so it will show up as "less" but it isn't. You receive what's advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Capacity Expansion Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great storage device from Seagate! With 14TB of storage, I doubt I will ever need another one for many many years! The expansion drive is compact, wekk built with a metal enclosure and fast to access data via its 3.0 USB technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good high-capacity external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good high-capacity external hard drive that is reasonably priced. Works great on Windows and Linux.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    More Storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never have enough hard drive storage, especially when working with video. This one is a lot of storage for a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Can't beat the price and the brand - but noisy!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love seagate, but this is the noisiest drive I have ever owned. It makes that scratching noise you never want to hear from a drive. However, I am told by seagate that it is jsut a "louder drive".

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Huge amount of storage at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14tb of storage will last me for a long time. This was a great price and supports USB 3.0. Granted USB 3.1 would be better however the price was too good to pass by.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome EHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing external hard drive and for a great price which cant be beat

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good for professional fast & enough storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best hard desk, can hold so many of my folders easily. The speed or reader is very fast as well. I am a professional photographer and it has helped me store my work and work really faster. I save my time as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should never run out of storage with this one! Easy to use.

    I would recommend this to a friend
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