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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 225 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are delighted by the expansive storage capacity and reliability of the Expansion 14TB External USB 3.0 Desktop Hard Drive. Many appreciate its ease of use and compact size, finding it a good value for the price. However, some users noted that the drive can be noisy and occasionally experience connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 225 reviews
  • Rated 5 out of 5 stars

    Seagate 14 TB

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good easy to install and very easy to transfer files from HD to Seagate. Had no problem installing and using the 14 TB drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good external drive. Seems to be very fast at read & write speeds. I have 2 other Seagate external drive & I have never had a problem with them. I would highly recommend this drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Great quality and don’t break the bank. Works fabulous for all the photography photos and family pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage option, but the drives are sluggish at times.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent large storage option!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of storage and works well. Currently it provides a space to backup my NAS drive. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this external hard drive yet; therefore I cannot give a good review. But, I have coworkers with this unit, and they are really pleased with it.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Okay but not fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow hard drive with exFAT partition The write speed about 40 MB/s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, when I'm downloading to the drive, it downloads quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a backup and data drive for my desktop. The restore feature is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Portable Drive for the RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for a fair price. Easy set up, portable, will work very good in the RV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clunky but what do you expect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its clunky big its a mechanical drive but boy can it store data … this is one of those you know what your getting type of things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    happy with harddrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Seagate - Expansion 14TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black is working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No packing material in outer box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work fine. I could not believe there was no packing Material in the outer box.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Speed

    Rated 1 out of 5 stars

    Not Stoked at all ....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first, i am a huge fan of buying from best buy ad have spent 10's of thousand on electronics desktops drone, cameras, appliances etc anf have no dog in the hunt raring / reviewing this but this is my honest experience. i purchased two of these externals recentl. both are very noisy with whirring and clunking sounds all the time. slows my computer down - or stops it altogether - when I am using photo processing programs or editing video. i do not recommend this particular model hard drive. giving thought about returning them but it took SO long to transfer 8 TB it's daunting to think about having to do it again. i am running a 27 inch, 2013 model imac desktop with 32 gb memory 3.2 GHz corei5 using 10.13.6 high sierra. not stoked at all on these two at items and caution anyone who purchases them ...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Online Order - Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchasing process was really easy and I was able to get the product really quick! The quality is great, and I’d definitely recommend it to anyone out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External HD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast external drive. Looking for one on sale this holiday season and this showed up. Solved all my needs and ended up with plenty of hard drive space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed at a good price. Seagate is a brand I trust and happy that Best Buy stocks this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing drive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, competitively priced and actually pretty fast when connected to the right USB port. Buy with confidence!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    It's a Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you stand it like the way it's shown in the picture it makes a whole bunch of noise. Lay it flat like normal and mine was at least silent now. Not sure how to rate a hard drive. It holds data, I can get data from it. So it does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice amount of storage, not too slow for transfering and not that loud. Definitely good for it's price

    I would recommend this to a friend
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