Customer Ratings & Reviews

Using it to back up files between Mac and PC. Works seamlessly between the two systems, just plug and play. Speed is as expected for a HD. Got it on sale when it was $230. Only suggestion for improvement would be when it’s vertical it can vibrate a little when the disks are spinning full speed. Enhancing the vibration dampening for future versions would be nice.

Really well-priced per-tb. I needed a large bulk storage solution and this Seagate 20tb drive fit the bill. Speeds are good, and it has held up for 3 months so far without issue. The drive does make some noticeable accessing sounds under normal use that I wish were a bit quieter, but that's a really small issue that I have since adapted to. Highly recommended!

Good but has it's issues as well. First the good: It is reasonable fast, though not as fast as I expected. File transfers are relaible and it seems to be as study as any other desktop drive I have used. I generally find that Seagate drives can be trusted, so I admit a bit of bias. Form factor fits well on a desk or is reasonably portable. The Bad: It's LOUD! I mean, REALLY LOUD. it take a while to spin up and generally holds things up if expectedto be kept attached to system and available at startup. As for the noise, well, it's more the clunking and thumping upon access that gets to me after a while. All in all it seems solid and good value. BUT it definitely needs to be a bit quieter and access quicker.

This is an excellent drive. It has a massive amount of storage space. The drive makes a little bit of noise when you retrieve files from it, but it's not too bad. The only bad thing is it requires you to plug in the drive, so you will need a nearby power outlet.

Works as described. Standard HD features and stores as spec'd. No issues with backup or downloading. Currently usingn as a server backup drive

Mechanical, large, but reliable so far. Sometimes slightly slow, loud, mechanical hard disk drive platter reading. Retained the files I copied so far (not even a month) so that's good! Has power adapter like old style external drives from 2000's

Great drive! Solid storage at an affordable price. Does make sound because of the spinning drives but it’s not loud.

The build quality is great, though you may want to switch to SSD if you need to rapidly backup something. This is great as a backup storage. Make sure the power supply is connected to UPS power. You don't want to loose power while copying large files

Works great. Has a USB connection instead of a C. But other than that it’s fine.

So far this is a good back-up hard drive for my photography business. I use two of these to back-up my photography jobs, as an “A” and a “B” set of drives. These hard drives are a little noisier than the lower capacity drives (8 TB) that I’ve had in previous years. These 20TB drives I hope to last me around 4 or so years for backing ip my work. I’ve used Seagate hard drives and had good luck with them for 15 years and I trust they’ll continue to do so. Note: I’m an Apple computer user, so I erase the drives before using them and don’t have any experience with some of the added features of the drives.

Like all products that I have purchased from Best Buy, I buy with confidence. This product is well reviewed by experts at Best Buy. I also enjoy the fact that if something goes wrong, a Best Buy tech will take care of me. This product is working great, and I will continue to purchase from Best Buy.

Large external storage device, a little slow for copying large amount of files. A little slow when trying to backup, but so far no problems with the drive.

Huge amount of storage, working great so far for media backup.

This is a very stable hard drive. I needed a hard drive that could hold a lot of video files which are huge. This handles them really well.

Works great does what I need it too. Not to big and it's not noisy.

I love the size and reliability of this product. Great way to back up photos!

Pretty good deal considering $230 for 20TB on sale. Solid performance and lots of storage.

Fast drive with great performance. Really satisfied with the reliability of this drive. Would purchase again.

Lots of storage, fast transfer speeds, no issues so far. Hope it lasts.

Good drive, historically very reliable. A lot of storage for the price. I get several and run them as mirrors or raid