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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $309.99

Customer reviews

Rating 4.4 out of 5 stars with 216 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the Expansion 20TB External Hard Drive for its substantial storage capacity and satisfactory overall performance. While some appreciate its pre-formatted ExFAT for broad compatibility, others have concerns about the drive's write speeds and connectivity limitations. The noise level is acceptable for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 216 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Litty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much I got one for alll the kids in the house

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product with excellent performance and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product quality with excellent performance and value. Was very easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Extra storage hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product so storing a lot of memory if you the kind of person need more memory for gaming or other applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, reliable, and sturdy hard drive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this external hard drive for a few months, and it’s been excellent. The setup was quick—just plug it in, and it’s ready to go. Transfer speeds are fast and consistent, even with large files, and it runs quietly without overheating. The build quality feels sturdy, making it great for travel or regular daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    20 T hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ever growing file size of digital photos, this is fantastic for backing up all of these large files. I've been using Seagate hard drives for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my woke, but sadly it only worked for less than 2 months. Now we are trying to reaching out to the warranty to recover all the information

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, worked well. Would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Drive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent external drive. The price is right for the amount of storage and it worked great right out of the box. Speed is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it says on the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st 20tb HD and it performed as expected so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate 20 TB Esternal HD - Backup Reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate - 20 TB External Hard Drive Expansion meets all Time Machine backups and storage needs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Bargain gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit big and can be a little bit noisy at times, but for the price it works very well and is a good bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Seagate 20 TB external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, able to back up a number of files with lots of space left over for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am shooting a documentary and need two hard drives, one for the videographer and one for me to add archival footage. I appreciated how easy it was to format and use, especially for someone with intermediate video skills. Also for the amount of storage the price could not be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great External Hard Drive - 20TB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. For 20TB it has a small footprint. Very quiet. Quick read and write speeds.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    it is what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud but it serves the purpose for the price

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    Great for media server

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast HDD drive great for storing your media for your server

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    nice external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like it. The price is affordable yet it has a large storage

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amount of space for the amount of money. Connects nicely, comes with everything you need. The only negative is that it is a little bit noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does exactly what you'd expect it does

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical external HDD, no surprise here. But I got it at a bargain. So yeah if the price is solid for you, can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, it's not noisy like other people have written in their reviews. It's super quiet, & works right out of the box. All of my Seagate Drives have stood the test of time that I own, so I'm very happy w/my purchase so far. Also, it's 20TB, & was on sale at a good price @BB.

    I would recommend this to a friend
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