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Customer Ratings & Reviews

Your price for this item is $309.99

Customer reviews

Rating 4.4 out of 5 stars with 220 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Expansion 20TB External Hard Drive for its substantial storage capacity and satisfactory overall performance. While some appreciate its pre-formatted ExFAT for broad compatibility, others have concerns about the drive's write speeds and connectivity limitations. The noise level is acceptable for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 220 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues after 2.5 months of use. Good value considering how many TB it has. Would definitively buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! We are now buying 2 more now! Woot

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is easy to setup. Recognized right away after plugging in. Lots of storage space for backup.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but beefy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the noisiest hard drive I think I've ever had, but it also has the highest density of terabytes per cubic inch, so it's a trade off

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    So far sogood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the drive for a month or so and it’s performing as expected. I have several Seagates and I haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Work very well. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent BestBuy Seagate 20TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Legendary SEAGATE Quality combined with BestBuy's Excellent Price and Fast Shipping make this spacious 20TB External Hard Drive a must have for all your storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Arrived on time. Glad I bought it. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate Drive function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive work properly and provided the extra disk space, backup and Recovery Service. Would purchase this Seagate expansion drive again. It function rather quickly on the download of data, plus the Data Recovery function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Paper weight now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it was dropped. At that point it became a paper weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Hard Drive a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These product is very convenient and reliable a must have if you’re somebody that says videos pictures for many of these are priceless memories and this product helps you protect them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Standard HD features and stores as spec'd. No issues with backup or downloading. Currently usingn as a server backup drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for photo backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive for photo backup. Would. It use for Finalcut editing but great for rchiving projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 20-TB Everything At Your FingerTips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Extremely happy with how this functions. Everything is included and No Geek Squad necessary. I am now able to backup and store everything in one location, Everything is on Demand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful storage solution!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, definitely! I've had zero issues with this drive, and that's with filling 12tb of it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value drive. Works as expected. It's not a high performance drive, but excellent for backing up large amount of data.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The purchase I made at Best Buy was very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, Seagate is a brand that has never given me any problems and I bought it at Best Buy at a very good price and in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. I have 17 terabytes of movies and TV shows and it all fits here. Now I can put bigger drives in my NAS and have everything safe on the expansion drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDD Drive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great solution for data storage. So many files can be backed up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. Good but not world beating at anything but total storage for the price. If you need to store large amounts of data with good performance and reliability, it’s hard to beat this drive.

    I would recommend this to a friend
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