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Customer Ratings & Reviews

$439.99

Customer reviews

Rating 4.4 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the storage capacity and overall performance of the Expansion 20TB External Hard Drive. Many are happy with the drive performance and compatibility, as well as the size. Some customers have noted concerns about the noise level, speed, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 232 reviews
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    nice external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I like it. The price is affordable yet it has a large storage

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but beefy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the noisiest hard drive I think I've ever had, but it also has the highest density of terabytes per cubic inch, so it's a trade off

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good Backup Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive is easy to setup. Recognized right away after plugging in. Lots of storage space for backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so good.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my woke, but sadly it only worked for less than 2 months. Now we are trying to reaching out to the warranty to recover all the information

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate Drive function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive work properly and provided the extra disk space, backup and Recovery Service. Would purchase this Seagate expansion drive again. It function rather quickly on the download of data, plus the Data Recovery function.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent BestBuy Seagate 20TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Legendary SEAGATE Quality combined with BestBuy's Excellent Price and Fast Shipping make this spacious 20TB External Hard Drive a must have for all your storage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! We are now buying 2 more now! Woot

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    So far sogood

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had the drive for a month or so and it’s performing as expected. I have several Seagates and I haven’t had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Hard Drive a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These product is very convenient and reliable a must have if you’re somebody that says videos pictures for many of these are priceless memories and this product helps you protect them

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. I have 17 terabytes of movies and TV shows and it all fits here. Now I can put bigger drives in my NAS and have everything safe on the expansion drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The purchase I made at Best Buy was very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, Seagate is a brand that has never given me any problems and I bought it at Best Buy at a very good price and in perfect condition.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. Work very well. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid performance. Good but not world beating at anything but total storage for the price. If you need to store large amounts of data with good performance and reliability, it’s hard to beat this drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Arrived on time. Glad I bought it. Good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wonderful storage solution!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, definitely! I've had zero issues with this drive, and that's with filling 12tb of it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, unbeatable $11.50 per TB. 3 year warranty. Noise levels in line with similar drives. Using for NAS backups and don’t plan to shuck. Instantly recognized on Mac, PC and Synology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase and would recommend it to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20TB for couch change

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not saying use it for graphic intensive games but to store back up digital files or documents, its great. The price point cant be beat

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive. Runs 24/7 for over a year without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    great value storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Drive works perfect. Able to opened up to use internally.

    I would recommend this to a friend
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