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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 208 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Expansion 20TB External Hard Drive for its substantial storage capacity and satisfactory overall performance. While some appreciate its pre-formatted ExFAT for broad compatibility, others have concerns about the drive's write speeds and connectivity limitations. The noise level is acceptable for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 208 reviews
  • Rated 5 out of 5 stars

    Good backup drive for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external backup drive for the price should serve it's purpose well.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Fine if you know what you're getting for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While spacious, it's an SMR drive and does not disclose this on the packaging. Read speeds are fine, but write speeds are under 40MB/s, which largely defeats the purpose of a drive this large. Recommended *only* if you know what you're getting into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works great with my gaming system, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    back up and running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having outgrown my previous 10 gb Expansion, this got me back up and running and able to continue on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and the speed is good... I use it as a backup drive for my work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seagate - Expansion 20TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item; I helped my friends to buy some, we all are please with them.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Good hard drive good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a hard drive, there’s not much to explain really. It holds info well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use Very nice and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Drive performance

    Rated 5 out of 5 stars

    Tons of space & reliablity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drives, EXO high use drives in these units, very good drives for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Goid value for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large storage for photo backup at a good price per Tb, easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seagate- Expamsion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seagate - Expansion 20TB is ans Excellent products

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ok write speed but not great for 20tb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heat assisted tech for writing data which is not CMR.. specially for big data drives it still good but really wish they would usb 4 or thunderbolt 4 tech to get the speed from 7200 RPM.. hope they give 5 years warranty not just 1 or 3 if the drive is good enough.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hard drive is Perfect at a Great Price at Best Buy's

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Overkill memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gucci just wut I needed I got. aLot of pictures that my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what we needed, we looked all over the place and settled on this one!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great deal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Excellent backup drive for NAS. Not loud or intrusive spin-ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the rescue data recovery but it's easily reformatted to make a great 20TB drive. Used Seagate in the past, only fail was caused by the drive falling about 2 foot onto tile flooring.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great value for a large backup drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t expect high speeds - it’s an HHD and is priced low for a reason. That said, it’s a great value for the price. I use it as a back-up drive and have been happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great alternative to monthly cloud subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    20tb storage good for backups. EXCELLENT price per tb and

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Deceptive labeling but works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold as a 20 TB but is only 18.1 TB in actuality. Has been working well as a data storage center.

    I would recommend this to a friend