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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 208 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers recognize the Expansion 20TB External Hard Drive for its substantial storage capacity and satisfactory overall performance. While some appreciate its pre-formatted ExFAT for broad compatibility, others have concerns about the drive's write speeds and connectivity limitations. The noise level is acceptable for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 208 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fingers Crossed 20T hard drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good so far, only time will tell, i'll keep my fingers crossed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Problems...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.. No problems whatsoever to report...

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Seagate 20 tb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice device now I can store more stuff for me is useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid external hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid external hard drive. Easy to setup and use. Good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I do recommend! Team Squiggle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it has been easy to use and has been able to handle multiple downloads and uploads from the hard drive itself. I do recommend, now I will be holding to get the 28tb drive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just perfect for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues so far for backing up file from PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well as it’s supposed and no issues with set up as a backup hard drive

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Seagate 20 TB external Drive Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product......................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but slow to initialize

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well - I did a full surface test with Windows Disk Manager. However it is a little slow to start up when first plugged in, and at times it seeks when one might not expect it to - there are a LOT of smarts in there doing stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but wish it was quieter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity. But it makes a loud noise often enough to bother me. Hoping that’s normal…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aways the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cost-benefit. This is the eighth HD I've purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Review for this Seagate Expansion 20TB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its in good condition and came in on time, nicely sealed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great hard drive fast and smooth, easily to use in mac

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Backup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item right here was ideal for me to use as a backup device for my photographic data. This external drive was a much needed piece for my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase made fast and easy with Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up with clear instructions. Fast file transfer for this type of drive. Best Buy purchase was simple and cost effective, and delivery was VERY fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 20 TB Expansion Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great, had a small shipping issue, but it all worked out fine. Customer support was great to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Not the greatest build quality but if its not being moved around it will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value for the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the cost. Slow performance, but effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First drive was DOA but second has been super easy to connect with and use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent drive, but not worth buying to shuck. I bought 2 and kept one as a portable, returned the other i planned on shucking

    No, I would not recommend this to a friend