Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $350.03
The comparable value price is $399.99

Customer reviews

Rating 4.6 out of 5 stars with 185 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 185 reviews
  • Rated 5 out of 5 stars

    Seagate-Expansion 24TB External 3.0 Drive The Best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Seagate Expansion 34TB External USB 3.0 is a great addition to my other Seagate drives I use every day. It's quiet, fast and I know I can depend on it. For me it was easy to just plug & play. No formatting was needed for my PC. Quick set up and use is a big plus for me. I've had no problems with the drive and it is able to store 25+ years of photos and artwork with a ton of rum to spare. Download speed is fantastic. Love all my Seagate Drives. Never had a problem with any of them. Highly recommend the product to anyone who needs more hard drive space. Super happy with it and you will be too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home backups!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external drive is both fast and also massive! Wish I'd purchased one sooner. The largest single drive I've ever had before this was 8TB. I back up our home server and each of our home computers onto this now, and it's perfect. Only con is that it does make some clicking noises when being used. This is not an issue for me at all, but something to note, and probably common with larger platter drives. Love it and will be buying more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup data problems are gone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. Works great for a backup storage or RAID configuration for a media server. I personally use this for my 3D modeling projects. I model on both my Windows Desktop and Macbook Air. No problems with switching between devices, and it's compact, which I appreciate taking with me when traveling. It's pretty quiet considering it's a HDD inside. Do I wish it was a little quieter yeah but for price/TB it's hard to beat. Also I've had other branded hard drives before and they fail. I have yet to have a Seagate drive fail in ~20 years of owning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this a try after using WD easystores for a few years because of the sale price for the capacity. CrystalDiskInfo reports ST24000NM002H-3KS133 which is a SATA Exos X24 24TB. CrystalDiskMark seems to be typical. Connected to a Dell Optiplex 5050 SFF. Connection is USB Micro-B. Was formatted exFAT, registered it (Start_Here_Win.exe) before quick reformatting to NTFS. All the easystores came formatted NTFS and I haven't had permission problems. Among other things, gives me more flexibility with the label name. Only had a chance so far to run chkdsk d: /f /r > chkdsk24tb.txt in an elevated command prompt. Took about 29 hours. The majority of the time was spent in Stage 5: Looking for bad, free clusters ... Will run other tests (SMART, etc.) when I get a chance. Has not been noticeably noisy so far. Will see how it sounds with more tests and when copying TBs of data to it. Have it placed on an old case fan on standoffs blowing up to provide air circulation, as I do with the easystores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but a bit noisy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Only complaint wpuld be noise. I am building a chasis made mostly out of parachute cord to hold it and dampen the vibrations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed the 24tb just to backup everything all in one. Had for over a month and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are reliable devices that i have been purchasing many times over the past few years and i have never experienced any negative situations with these as i have seen with other brands . So i would definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expansion for my Mac Mini M4 yes sir

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the one I bought is 24 terabytes I also like the fact that it came with good instructions and that the capacity that it can handle It's good for the type of Things I do with music and With AI research Um This th what's needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best, budget and product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my best purchase so far. It's a good deal for 24 TB, and Seagate is one of the best Drives for PCs and storage. It's silent and makes no sound while loading. Most of my external drives have been Seagate for more than 10 years now—the best of the Best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Shucking

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for backups. Fast speeds using in my Ugreen NAS after shucking two drives no issues so far and its been 3 months so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working/mounting after 1 week of use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess you get what you pay for. These Seagate drives are not sturdy. I own three of these drives: 8TB, 22TB and this 24TB. This one quit after one week, and after I spent days copying media to it. I used it as a Time Machine backup, so it has my personal data on it. It cannot be reformatted or erased by me or even the Geek Squad. So even though it's under warranty. I cannot return it to Seagate for fear of my data being stolen. Read the fine print, they even warn you that your data might get stolen if you don't erase a drive before returning it. It's now a $250 door stop. I will not buy another one. Very disappointed. And now my trust in the 8 TB & 22 TB drives has been undermined.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 24 tb external drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well product great problem solver for thoes who have so many drives and wants everything in on cental hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large, fast LOUD!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good drive, very large capacity, when it is online it is fast to read and write, but LOUD... like OMG loud! I added padding underneath it and still loud. The other thing is that it takes much longer to warm up than other drives I have had, but that was understood as it is scanning a much larger drive than my last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seagate 25TB

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is one of the best storage devices I have ever used. It is easy to get up and running right out of the box. The included instruction manual is easy to understand and gives detailed instructions on how to configure the unit to your specific setup, be it iOS or Windows. It very slim and takes up very little desk space. I use mostly iOS, and moving files over is as simple as clicking and dragging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and reliable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 24TB drive is a beast. Tons of space, fast transfer speeds, and super reliable for backups and media work. Runs cool and quiet too. If you need serious storage, this is it—no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat Buyer... Excellent Unit

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using the Seagate USB expansions for a few years for archive storage of files, basically for long term storage, and this 24TB version is fantastic... more storage, means less drives! The drive connects fine USB2 and USB3, no issue. Excellent transfer speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Connects on its own. Ready to use in minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but inconsistent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's get this out of the way first: the drive works fine, speeds are OK, the noise level is more or less what you'd expect (although it is a little loud as it wakes up). The included power adapter even lets you swap in connectors for other regions if you're taking it outside the US. The reason I can't give it more stars - other than the fact that I've only had it for a few days - is because it feels like Seagate's throwing these together out of whatever parts they have on hand. Best Buy lists this model as connecting via a USB-C cable, but the one I recieved uses a microUSB 3.0 cable - you know, that weird double-wide microUSB that got used on a handful of Samsung phones in the years leading up to USB-C, a handful of external USB storage devices like these, and literally nowhere else. The product page on Seagate's website doesn't promise any sort of connector at all, just that it's USB 3.0, and I don't know if that means there are USB-C and microUSB versions floating around, or if Best Buy reasonably assumed anyone talking about USB 3.0 these days would just use USB-C. My guess is that most buyers don't typically have spare microUSB 3.0 cables lying around, either, whereas USB-C is pretty commonplace by now - try not to lose or break the cable that's included. The actual drive included in the enclosure is also a matter of chance. There are a lot of reports of these models containing enterprise-grade Exos X24 drives, but many recent purchasers - myself included - have found themselves receiving consumer-grade Barracuda HDDs instead. At the moment the quality of the drives is unknown compared to the Exos drives, as they're new enough that Seagate only added them to their website in the last few days, but they're certainly not designed for the sort of use and abuse an Exos drive is equipped to deal with. All that said, these are a good buy when there's a sale. At full price, it's another matter - only bite if you're comfortable getting saddled with a lower-grade drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great right out of the box Lots of storage and good transfer speeds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it extensively yet. I upgraded it to back up an aging Seagate 4TB and files from other locations. So far, it has performed as advertised. Read/write speeds are as expected, and during several GB and/or TB transfers, it didn’t feel excessively hot or loud. However, it does feel and look a bit cheap for the price. If that means more storage for a smaller case, I’m fine with it.

    I would recommend this to a friend
Sponsored