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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 4.7 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the IronWolf Pro 20TB hard drive's data recovery services, with many praising the included rescue services. The drive's reliability is also a major selling point, as users report positive experiences with stability and performance. There are no reported negative customer experiences. The drive's value for the price is also highlighted in customer feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Pros mentioned:
    Reliability
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic Drive for Synology NAS

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - Large size works great for my digital life - Stable and reliable drive, no issues after weeks of use I’ve been using the Seagate IronWolf Pro 20TB in my Synology NAS, and it has been absolutely fantastic. The drive is fast, reliable, and easy to install. It’s perfect for handling large amounts of data, and the peace of mind offered by the included Rescue Data Recovery Services is a huge bonus. Highly recommend this for anyone looking to upgrade their NAS storage!

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    2 out of 2 arrived functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been purchasing Ironwolf Pro drives for some time. On Amazon, I get about 1/4th of them DOA (lately worse). I decided to purchase directly from Seagate and got 2 22TB drives DOA with a nightmare return experience. So I decided to give BB a try since the return is a short distance away and their returns have always been hassle free. I received two of these 20TB drives yesterday and installed them in my DS416 NAS (don't laugh). I am midway through installing the 2nd drive and so far no problems. These run about 5 degrees F warmer than the older, smaller Seagate drives but well within tolerance at 104 degrees. I think BB just became my new go to for NAS drives... even if I do have to wait for them to go on sale. I cannot speak to their longevity but they do come with a 5 yr limited warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked right out of the box to replace a drive that was having issues in my NAS. Took about 2 days to add this disk to parity on Unraid which has been about the normal for this size and it being a spinner. Packaging was good as I would expect for a new product. ESD bag plus cardboard support around the drive meant no issues when the box was shipped. I didn’t have any problems with spin up sound, though I am running 10 drives in my NAS as a mix of WD red, and Seagate Ironwolf pros.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid drive, using it as a part of an array. First one was doa but best buy exchanged no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought 2, one was DOA.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and one was DOA. Being able to just drive to Best Buy and hand it over for a refund was convenient. Best Buy is pretty much the only place I purchase drives from for that very reason. And if you wait, BB will have a sale and their prices are as good as anywhere else. I'm not sure why these companies struggle to deliver a functioning hard drive. It was mailed from Seagate too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great peoduct!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged and it came at a pretty good deal. They are relatively quiet except for when heavily writing to the discs. If you plan on having it in the room, just have in mind that they can get noisy during heavy loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my old and very noisy Toshiba 14TB HDD. This model is very quiet and efficient, and I’m happy with my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Drives!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Hard Drives! We have been using these for our Synology NAS, and they perform great. Very happy with these. Quality product! Can't wait until they are back in stock so I can purchase more.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 2 of these in my nas for over a year now and no issues. Would but again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great storage for media, but noise level is loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage space but it’s a bit noisy. The grinding can be a turn off for some people, but if you’ve had a pc you know hdd always do that. Great for media and older games. Not recommended for newer games though.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only been 2 months but this drive does it's job. I use this with 3 other drives in a DAS for my Plex server and it has almost no noise.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    seagate ftw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the drive, it works good so far. lets see how long it lasts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for any NAS configuration where you need reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Great drive!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spare drive for back up and it works great! Recovery services are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Work's like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've recently started my data storage addiction and this is perfect for the job

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I used it in the NAS. Nothing to complain.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Seagate Iron Wolf Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in reasonable time. Works great for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sata internal hdd

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far best sata 3.5 inch internal SSD I’ve owned. It a work horse fast transfers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No so fast, but quite good for nas. Hope it will be more reliable than the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Drive for NAS

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great drive for my NAS, works well if a bit loud, but that's to be expected

    I would recommend this to a friend
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