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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 145 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the remote start, security, and alarm features as major benefits of the Security Upgrade for Viper DS4+ Remote Start Systems. Positive feedback also highlights the loudness, affordable price, and reliable performance of the system. While installation is generally seen as a positive, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-145 of 145 reviews
  • Rated 1 out of 5 stars

    They doing really bad need my money back.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not even working, I call best buy and tell me I have to wait 1 month again so they can try to fixt it. I haven't get no answer yet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Alarm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No working good iam mad you need working whit explain the product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this system installed in my 2016 Ford F-150. It lasted roughly 6 months then started turning on and off sporadically. Now the remote start does not work and the panic alarm is silent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Willing to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, Its awesome to hear from you the good reviews regarding this device. I wish to buy this Viper security alarm but one thing i need to know that, I don’t need the remote start connection. Can i use this only for security alarm ?? And could any one help me to know from where i can install this this device? I stay in silver spring. So is there any device installation center? I am asking your cooperation on this query. Thanks in advance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Literally can’t self-install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the “Installation Required” in the description and thought it was just for warranty support. But no, Directed actually requires you to be an authorized dealer before you can create a tech account in order to set up and configure this system with their app or online tool. I’ll be returning this and will buy a system from a different manufacturer.

    No, I would not recommend this to a friend
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