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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 169 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the E2 Plus Electric Scooter for its enjoyable rides, affordable price point, and impressive range of 15.5 miles on a single charge. Riders also value the scooter's reliable performance and sturdy construction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 169 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this. Great quality bc and pretty fast, 15mph. It actually charges a lot faster that a previous one we owned which is great when being used on a regular.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this scooter for my daughter, trusting in the brand’s reputation, and it worked perfectly for the first four months. Then, out of nowhere, it completely stopped working—the front wheel jammed, and the scooter wouldn’t turn on. It took me nearly two weeks to reach customer service, and even then, I had to package it myself to ship it back. It’s now been over five weeks since they received it, with no update or resolution. This has been a complete waste of time and money. I’d recommend avoiding this brand entirely.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello! We’re truly sorry for the frustrating experience you’ve had with your daughter’s scooter. It’s disappointing to hear that it stopped working so soon and that reaching us and arranging the return took so long. We understand that waiting for an update is discouraging, and this isn’t the experience we want for our customers. Please write to [email protected] with your original customer support case number and we'll able to escalate your case to ensure you get the resolution you deserve as soon as possible. Thank you for trusting us initially, and we sincerely apologize that we haven’t met those expectations. We appreciate your patience and feedback, and we’re here to make this right for you. #RideSegway

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are awesome.... the key is your phone the speed is perfect i donated recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    We like this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items is great and just as describe. My daughter really likes it. I enjoy it myself lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she loves it. She says is the best birthday gift ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but it doesn't have any kind of suspension, so any bumps on the surface give you I unpleasant shaking

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bulk Order - Positive Impact All Arounf

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teens-at-risk organization gifted about 150 scooters to our annual golf outing attendees and it was a huge hit. A great decision to purchase with Best Buy since the drop ship fulfillment was seamless and the customer service was excellent. An overwhelmingly positive experience like this reflects well on the charity too. So thank you so very much for your partnership.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too slow, swapped it for F2 at 19mph, great built, no turning lights on this model.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these scooters! Great price for the value! We are happy we finally decided to make the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price more comfortable then others smooth design

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderfully. My kid loves it and so do we!

    I would recommend this to a friend
  • Pros mentioned:
    Operating range, Speed

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice on smooth pavement, painful on gravel. Otherwise budget alternative transportation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best gift for teenager

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 15 yr old loves this scooter. Great buy highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Happy with my puchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not too fast for my 13 yo. He uses it every day and there has been any issue. Battery life seems to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Messiah Scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter was everything it say the reviews … my son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than I Hoped!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! I've only put 20 miles or so on it but so far so good. It's a bit better on hills that I thought it was going to be, but I'm way under the max weight so your experiance may vary. The only caveat is the rough ride. No suspension on this one and the tires are rigid. To be expected in this price range though and a trade off I'm willing to take to avoid punctured tires.

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Great Scooter. Great Value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of these because 1 is not enough! Our family uses them almost everyday. No regrets, only good vibes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience with best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service was horrible. I ask the person at the service counter. If I could put the scooter together in the store and they said it was only 2 screws. I had to tighwell security came over mobile and told me. The manager told him I have my stuff outside so so I then asked if I could get someone to help me carry the other. Box outside because I ordered 2 skinners and security said.Just take the one outside and leave it outside and then come back in and grab the other box. So then I said really?I can't get somebody to help me.Bring the stuff outside when I just spent Almost seven hundred dollars Then all the security guards came over and the police officer.The guard's destroand they said why can't you do it yourself? I then said get me the Manager. Security gave me a hard time about getting the manager.And the police officer was egging me on saying just Take it outside yourself. Over and over but I didn't respond to him because he was just trying you. Egg me on then, then. The manager finally came to the front and got somebody to help me bring the other. Box outside. I don't appreciate being treated this way. Especially when I spent almost $700. This is ridiculous and horrible customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The better product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it so much we may have to get one for our daughter since her Hoover board doesn’t work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast and smooth the scooter is. I like to ride it on my free time and around the park!

    I would recommend this to a friend
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