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Customer Ratings & Reviews

Your price for this item is $399.99
The comparable value price is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the E2 Pro Electric Scooter for its speed, overall performance, and smooth ride quality. The scooter is also praised for its portability, excellent battery life, and lights. However, some customers have noted that the scooter can be heavy to carry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 173 reviews
  • Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I We loved this skateboard my wife likes that for run in the park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    River C 2912 Palmetto Cir

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I want to shop, I find Best Buy the most suitable for that. Everything is guaranteed and the treatment is good and comfortable. Ilook forward to visiting them every time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Mohammed, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Ride Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never win anything from Best Buy I need to get a couple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever gift for my 13 year old girl, age top speed and safe eith the accompanying helmet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway e2 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fun and dependable. Bought 2 more after this one

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jim, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 3 out of 5 stars

    Segway 15 mph thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow. Not practical cuz it takes too long to get anywhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Ride quality

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Scooter is a fantastic choice that i made for my son. Its sleek design, combined with durable materials, ensures both style and longevity. The scooter offers a smooth ride, thanks to its suspension system and sturdy tires, making it easy to navigate through city streets or rougher paths. With a powerful motor, it achieves impressive speeds while maintaining excellent battery life, offering up to 20 miles on a single charge. The foldable design adds convenience, making storage and transport hassle-free. Safety features like responsive brakes and bright LED lights enhance overall reliability.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Angela, thank you for your review of the Segway E2 Pro. We’re glad it’s been a fantastic choice with style, durability, and smooth performance. If you ever need any assistance, please reach out at [email protected].

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great scooter that provides some independence to someone who doesn’t drive, easy to assemble. Brakes work great as well as the lights, turn singles can be handy if on a bike path. Charges easily and better last a long time. Definitely would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Weight
    Best Buy Employee

    Rated 3 out of 5 stars

    Good commuter scooter

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 1 month Pros: +Top speed of 19 mph +Lights +Folds Cons: -Poor rain durability/resistance -Weight (~50 lbs) -Bell Ringer

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review and feedback! We’re glad you enjoy the speed, lights, and folding feature. We’ll keep your input on rain resistance, weight, and the bell ringer in mind for future improvements. If you ever need any assistance, please reach out to [email protected]
      Happy riding! — Segway-Ninebot Customer Support.

  • Pros mentioned:
    Portability, Speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fast scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg this scooter is amazingly fast and it has lock mode and it does fold, the only thing it is heavy that it will weight u down when wanting to carry it but there is also an app that has many benefits to it too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 4 out of 5 stars

    Great entry level scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that this is a great value for the money. You get a very well known brand, smart phone app to control all features, Apple Find My support and more. Speed is good for a first scooter and range is pretty decent. I’m 220 and max out the speed every time i ride, and i got 20 miles on it before needing to charge. Very light weight, easy to throw in the trunk of our Lexus sadan if we want to go somewhere to ride. Lots of fun!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Andrew, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    E2 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, amazing quality, segway is superior in that side, the range is good as well, the speed is more than enough, I wish if it has a suspension

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with your Segway E2 Pro scooter and insights about its features. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. Happy Riding,
      Segway-Ninebot Customer Support.

  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it soo fast and fun worth the price and battery life last a long time

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Jacqueline, thank you for your awesome feedback! We’re thrilled to hear you’re enjoying the speed and battery life of the E2 Pro. If you ever need any assistance, please reach out to [email protected]. Happy Riding!

  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Good but slow.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the scooter out in 3 different weather conditions. The battery drained to 30% in extreme cold after 4.5 miles. On a rainy, and cold day, the battery drained to 65%. On a clear dry day, the battery drained just 1 bar. The top speed was 12 mph. Traction was excellent. Cruise control seemed to drain my battery faster. Overall, the scooter worked well. I wish the scooter was a little bit faster. The weight makes it rasy to carry and the size makes it easy to store in my SUV.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re so happy to hear that you enjoyed your purchase! Don’t forget to check out our latest products—we’d love to serve you again!

  • Pros mentioned:
    Portability, Ride quality

    Rated 5 out of 5 stars

    Awesome eScooter!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has gotten me around local city streets and some bumpier dustier back roads. Super sturdy and easy to fold for transport. Links to BlueTooth. Takes a while to charge but otherwise a perfect investment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great scooter, would recommend as first scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one two weeks ago, and I like it. After a couple weeks of using it, I have no complaints. Good speed, solid range and nice features with the app. Only complaint is how heavy it is to carry at times, but that is a minor issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway Ninebot Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Nice Scooter. Nice Performance, Speed and decent Range, and the lights are really cool too.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Joseph. We're so happy to hear that you enjoyed our E2 Pro! Your support means the world to us, and we look forward to serving you again!

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    GREAT COLLEGE SCOOTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SCOOTER FOR THE PROCE. MY DAUGHTER LOVES THIS SCOOTER TO GET AROUND TO HER CLASSES

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Grace, thank you for your review of the Segway E2 Pro Electric Scooter. We’re glad to hear your daughter is enjoying it and finding it helpful for getting to her classes. If you ever need any assistance, please reach out at [email protected]. Happy Riding, Segway‑Ninebot Customer Support.

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Amazing grade A scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing and reliable scooter. The features on this scooter are also amazing such as the tracking and the ability to see how much range and charge your scooter has.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Mr. Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Ride, absoludly recomended, Very Fast. Have a light underneat, looking Good.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Fredy, thank you for your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you’re enjoying the fast ride and appreciate the stylish light design. At Segway‑Ninebot, we’re committed to delivering both performance and quality. Happy Riding, Segway‑Ninebot Customer Support.

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