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Customer Ratings & Reviews

$499.99
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Comp. Value: $599.99

Customer reviews

Rating 4.6 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the E2 Pro Electric Scooter's overall performance, particularly its speed and smooth ride quality. Many appreciate its portability, excellent battery life, and the stylish lights. The scooter's weight is a concern for some users, as they find it challenging to carry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Road Runner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bad boy is helping me to get to work everyday without any delay

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ricardo, we’re thrilled to hear how the Segway E2 Pro is supporting your daily commute so reliably! If you ever need any assistance, please reach out at [email protected]. Happy Riding, Segway‑Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great purchase, I love it that i can get around with no issues now.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hello Ivan, thank you for your review of the Segway E2 Pro Electric Scooter. We’re glad to hear it’s been a great purchase and helps you get around with ease. If you ever need any assistance, please reach out at [email protected]

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale and so far no issues, seems like a good solid entry level scooter with some nice features.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear David,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you found it to be a solid entry‑level scooter with nice features, especially at a great sale price. It’s wonderful to know it’s meeting your expectations and providing reliable performance without any issues so far.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product long range battery life my kids love this.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We appreciate your feedback! It’s great to know that your scooter is a part of your everyday adventures. Thank you for recommending it to others. At Segway-Ninebot we strive to help our customers have a great experience. Ride On, Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    scooter heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son uses this scooter to get around on campus, then scooter is well constructed and very reliable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Stephanie,

      Thank you for your review of the Segway E2 Pro Electric Scooter w/21.7 miles Max Operating Range & 18.6 mph Max Speed – Black. We’re delighted to hear that your son is finding it reliable and well‑constructed for getting around campus.

      If you ever have questions or need assistance with the scooter, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love everything about my e-scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this e-scooter. Amazing safety features, lights, speed and battery range at a great value. Easy to setup and ride. It’s real fun to ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Miguel, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Cool scooter.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter. Love the lights on the bottom. Son drives it everyday.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it awesome and that your son enjoys riding it every day. The lights on the bottom are a fun touch, and it’s great to know they add to the overall experience.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprised at all the features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my high kids to ride back and forth to school that's a bit far away. We haven't had any issues so far!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Bryson,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been great for your kids to ride back and forth to school and that it’s handling the distance reliably. It’s wonderful to know you’re surprised by all the features and that you haven’t had any issues so far — that’s exactly the dependable experience we aim to provide.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great electric scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of power fun to ride. Can be a little bumpy but overall a fun scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Ashley,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you’re enjoying the power and fun ride it provides. While bumps can be part of the experience, it’s great to know the scooter still delivers plenty of enjoyment overall. Your feedback highlights exactly what makes the E2 Pro such a versatile option for everyday use.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter so far, picked it to 19 mph on the street and im 220 lbs.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Zaddy,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you’re having so much fun with it and that it performs well even at 19 mph with your weight. It’s great to know the scooter is delivering both speed and reliability, making your rides enjoyable and smooth.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter for my 15 year old son and he loved it... I like that its not low my son is 6ft and the scooter it tall enough for him.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Maria,

      Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that your 15‑year‑old son loves it and that the scooter’s design works well for his height. It’s wonderful to know the taller build provides comfort and makes the riding experience even better.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Good scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter but if you use the lights it significantly lowers your distance before the battery dies. You cn tell its a quality product made by segway.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Marvin,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear you recognize it as a quality product and appreciate its performance. Your observation about the lights affecting battery range is valuable feedback, and we appreciate you pointing it out for other riders to consider.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway - Ninebot E2 Pro Electric Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was amazing to use. It helped me get to college classes quickly.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been amazing for you and that it’s helped you get to your college classes quickly and efficiently. It’s wonderful to know the scooter is making your daily commute easier and more enjoyable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Gift for a 13yo boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13yo son and he LOVES it!! I was nervous but it is very stable and was easy for him to get the hang of it!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your experience with the Segway E2 Pro Electric Scooter. We’re delighted to hear that your 13‑year‑old son loves it and that it’s been stable and easy for him to learn. It’s wonderful knowing the scooter is bringing both fun and confidence to his rides.

      If you ever need further assistance or have questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable, affordable, scooter. I’m extremely satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Matthew,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you find it reliable, affordable, and that you’re extremely satisfied with your purchase. That combination of performance and value is exactly what we aim to deliver, and it’s wonderful to know it’s meeting your expectations so well.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Safe and nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for this scooter is safe for my son, the screen show u battery Bluetooth and all u need to know have directional lights and a disc brake my son and me can ride together

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Marlon,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it safe and enjoyable for both you and your son. It’s wonderful to know the scooter’s screen display, Bluetooth connectivity, directional lights, and disc brake have all added to the riding experience, making it both practical and secure.

      We’re glad it’s been something you can enjoy together — that’s exactly the kind of family‑friendly fun we hope our scooters bring.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East set up. The modes are great and in sport can make it up steep hills. Highly recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Virginia,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear how easy the setup was and that you’re enjoying the different riding modes. It’s great to know that Sport Mode gives you the extra power to climb steep hills with confidence. Your recommendation means a lot, and we’re thrilled the scooter is delivering the performance you were looking for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is very good and light for my daughter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Olga,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s working very well for your daughter and that its lightweight design makes it easy for her to handle. It’s wonderful to know the scooter is providing both convenience and enjoyment for your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. The newest update lets them go faster.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Tyler,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear you absolutely love it and that the newest update has enhanced your riding experience with improved speed. It’s wonderful to know the scooter continues to impress and deliver even more than expected.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why I would continue getting products here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter I could’ve gotten definitely worth the money and value I use it everyday and I never have a charging issue. If you want something that’s good and electric I would trust my local Best Buy

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Tessa,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear it’s the best scooter you could have chosen and that it’s proven to be such a great value. It’s wonderful to know you use it every day without any charging issues — reliability and convenience are exactly what we aim to deliver. We also appreciate your trust in Best Buy as your go‑to place for Segway products.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

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