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Customer Ratings & Reviews

$499.99
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Comp. Value: $599.99

Customer reviews

Rating 4.6 out of 5 stars with 237 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the E2 Pro Electric Scooter's overall performance, particularly its speed and smooth ride quality. Many appreciate its portability, excellent battery life, and the stylish lights. The scooter's weight is a concern for some users, as they find it challenging to carry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 237 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good even over weight love it should buy it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Antonio,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it really good and enjoyable, even when riding above the recommended weight range. It’s great to know you feel it’s a purchase worth recommending — feedback like yours helps others see the scooter’s versatility and value.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter, the charge lasts a long time and with the mobile application it lets you select between several driving modes

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and has incredible features. Keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    kids and adults!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got this for our 10-year-old because we are always using Bird and Lime scooters whenever we are in Chicago, so having this and knowing that us as adults can ride it as well as a game changer

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Kara,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been a game changer for your family — both for your 10‑year‑old and for adults to enjoy as well. It’s wonderful that the scooter brings the same excitement and convenience you’ve experienced with shared scooters in Chicago, now with the added benefit of owning one yourselves. That versatility is exactly what we aim to provide.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to get me to snd from my car which is about a 2 mile ride

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Neloy,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re glad to hear it works great for your daily rides to and from your car — that’s exactly the kind of convenience and reliability we aim to provide. It’s wonderful to know the scooter is fitting seamlessly into your routine.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    A great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to drive, safe and comfortable for short journeys.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jessica,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you find it easy to drive, safe, and comfortable for short journeys. It’s wonderful to know the scooter has been a great investment and is serving you well in everyday use.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 3 out of 5 stars

    Great for introductory riders.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great introductory model. My biggest complaints are: 1. The locking mechanism when folding the Segway is constructed of plastic and breaks easily. 2. The battery life on this model is very short. Depending on usage, look forward to a 30-45 minute ride before needing a charge. 3. The locking handle on the front of the scooter has a rigid design and acts as a spear head be very careful around it. I managed to hit my knee and paid dearly for it. Beyond that it is a great introductory model for the price I paid (on sale). I get a lot of enjoyment from this Segway. In comparison to a lime scooter, this model is much lighter and a lot less powerful. This model has multiple settings for power delivery, only one I find useful. The “S” setting. The other settings offer minimal power delivery and weird acceleration or slow speeds.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Brian,

      Thank you for sharing your detailed review of the Segway E2 Pro Electric Scooter. We’re glad to hear you find it a great introductory model that brings you enjoyment, especially at the sale price.

      We truly appreciate the constructive feedback you’ve provided:

      Your note about the plastic locking mechanism and its durability is valuable for us to consider in future designs.

      The battery life observations and how usage impacts ride time are important insights for riders and for our engineering team.

      Your caution regarding the locking handle design is very helpful — safety is always our top priority, and feedback like this helps us improve.

      It’s also useful to know that the “S” power setting is the most practical for your riding style.

      We’re delighted that despite these points, you still find the E2 Pro enjoyable and appreciate its lighter build compared to shared scooters.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter will definitely exceed your expectations. Love the additional features like cruise control and much more.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and has incredible features. Keep on adventuring!

  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Quality

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great. From kids, taking it to school to adults running around a festival.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Manuel,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been running great and proving versatile — from kids riding to school to adults enjoying it at festivals. That kind of flexibility and reliability is exactly what we aim for with the E2 Pro, and it’s wonderful to know it’s meeting your needs across different situations.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Scooter worth buying!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase ever! A electric scooter with Bluetooth , have amazing speed levels, and easy to use.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Oscar, We're so glad to hear that you're enjoying your E2 Pro. It's a really fun ride and has incredible features. Keep on adventuring!

  • Rated 5 out of 5 stars

    Fun Fun Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this e-scooter for my family, and we’re all enjoying riding it. It has decent power and mileage."

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jung, We're so happy to hear that you and your family are all loving your E2 Pro. It's a really fun ride and perfect for the family. Keep on riding!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ninebot E2 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son's birthday. He loves it and it has performed better than expected!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi David, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Scooter review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a big hit with my son for Christmas! He has been on it everyday since !

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it was such a big hit with your son for Christmas and that he’s been enjoying it every day since. Your feedback means a lot to us.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter motion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and effective for cross campus transportation!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Gregory,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it’s been efficient and effective for cross‑campus transportation — that’s exactly the kind of convenience and reliability the E2 Pro was designed to provide. It’s great to know it’s helping you get around smoothly and with ease.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great xmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    christmas gifts for grandkids. They haven't stopped riding them in 7 days

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that it made a wonderful Christmas gift for your grandkids and that they’ve been enjoying it nonstop for the past week. It’s great to know the scooter has brought so much joy and excitement to your family.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Kids love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up kids love riding in. As a parent I like that I can track the scooter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Devin,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that setup was easy and that your kids love riding it. It’s also great to know you appreciate the tracking feature, which adds peace of mind for parents while enhancing safety. Your feedback is very valuable to us.

      For any questions or assistance, please contact our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Quality built scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is well-made. It has all the bells and whistles for the price range. I would recommend the scooter for teens and adults.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We’re pleased to hear that you find the sE2 Pro well made and packed with features at its price point. Your recommendation for teens and adults is much appreciated. If you ever need any assistance, please reach out at [email protected]. Happy Riding!

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bicycle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea to have the this bike. Good for riding a bicycle. If you’re 210 pounds heavier will go about 12 miles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re delighted to know that you had a great experience! Your satisfaction is our top priority, and your kind words truly motivate us.

  • Best Buy Employee

    Rated 4 out of 5 stars

    Grate all around scooter for the price!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and fun. My kids loved it! Set up and putting the scooter together was easy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear ZackB,

      Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you and your kids are enjoying it, and that the scooter has been both comfortable and fun to ride. It’s also great to know that the setup and assembly process was easy for you.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter! It was easy to set up after I got it out of demo mode. It is a smooth ride and safe for my daughter and I to both ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Chode, thanks for your feedback! Happy to hear the E2 Pro was easy to set up and provides a smooth, safe ride for both you and your daughter. we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to [email protected]. Happy Riding.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New scooter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ride. Very smooth. Fast and excellent for a teen

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

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