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Customer Ratings & Reviews

$499.99
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Comp. Value: $599.99

Customer reviews

Rating 4.6 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are pleased with the E2 Pro Electric Scooter's overall performance, particularly its speed and smooth ride quality. Many appreciate its portability, excellent battery life, and the stylish lights. The scooter's weight is a concern for some users, as they find it challenging to carry.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 241 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bicycle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea to have the this bike. Good for riding a bicycle. If you’re 210 pounds heavier will go about 12 miles.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We’re delighted to know that you had a great experience! Your satisfaction is our top priority, and your kind words truly motivate us.

  • Rated 5 out of 5 stars

    Burn rubber

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real comfortable smooth ride, It handles very well Would recommend this product to anyone,

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear EarljP,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you enjoy its comfortable, smooth ride and excellent handling. Your recommendation highlights the scooter’s quality and reliability, making it a great option for riders looking for everyday convenience and performance.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels safe, charges quickly, and my 13 year old loves it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Julie,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that it feels safe, charges quickly, and that your 13‑year‑old loves riding it. It’s wonderful to know the scooter is providing both reliability and enjoyment for your family.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New scooter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ride. Very smooth. Fast and excellent for a teen

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Solid Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ride! Overall build quality feels solid!!!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Matthew, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter! It was easy to set up after I got it out of demo mode. It is a smooth ride and safe for my daughter and I to both ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Chode, thanks for your feedback! Happy to hear the E2 Pro was easy to set up and provides a smooth, safe ride for both you and your daughter. we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding.

  • Best Buy Employee

    Rated 4 out of 5 stars

    Grate all around scooter for the price!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and fun. My kids loved it! Set up and putting the scooter together was easy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear ZackB,

      Thank you for sharing your feedback on the Segway E2 Pro Electric Scooter. We’re delighted to hear that you and your kids are enjoying it, and that the scooter has been both comfortable and fun to ride. It’s also great to know that the setup and assembly process was easy for you.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter was a big hit for my son 10th birthday. He loved it!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that your son loves his E2 Pro. It's a really fun ride and the perfect birthday present! We hope it's the beginning of many great memories and happy riding!

  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Ride quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely smooth riding experience. Recharge in 4hours

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear you’re enjoying the extremely smooth ride — that’s one of the key features we designed for comfort and confidence. It’s also great to know the recharge time of about 4 hours is working well for you, making it convenient to get back on the road quickly.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best family scooter has everything you need to have fun. we love it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Ignacio, We're so happy to hear that you and your family are enjoying the E2 Pro. It is a wonderful family scooter and an absolute thrill to ride. Thank you for choosing us and enjoy the ride!

  • Rated 5 out of 5 stars

    Amazing bike!…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never used an e-scooter before and this was my first. The experience so far has been absolutely wonderful. Easy setup and doesn’t require much time. Also, the app is easy to download and sync. Definitely a good purchase and would recommend to all beginners who want to start with a decent bike!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Vignesh, We're so glad to hear that you're loving your E2 Pro! It's truly an amazing ride and an incredible value. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was perfect for my 10yr old. I was a lil nervous about it being to much for her but it was perfect.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Courtney,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear it turned out to be the perfect fit for your 10‑year‑old and that your initial concerns were eased once she started riding. It’s wonderful knowing the scooter provides both fun and confidence while remaining safe and manageable for younger riders.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    great scooter

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very smooth and powerful, fun to enjoy with family, we carry my 6 year old perfectly.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Cris,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it smooth, powerful, and fun to enjoy with your family. It’s wonderful that it’s been reliable enough to carry your 6‑year‑old comfortably, making your rides both enjoyable and convenient. Your feedback highlights the scooter’s strength and versatility for everyday use.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    College yes

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college my kids loves it vs the bike she is so happy with it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Campus life upgraded! So glad your student prefers zipping around on this over a bike—nothing beats that smile. Wishing her safe and speedy rides to class!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Segway E scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, like the features, it’s a great buy I recommend

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Tyrone, We're so glad to hear that you love your E2 Pro. It's a great ride and filled with fantastic features. Keep adventuring!

  • Rated 5 out of 5 stars

    Scootin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast scooter. Acceleration is better than my Niu counterparts

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Cory,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re thrilled to hear that you find it fast and appreciate its acceleration compared to your Niu counterparts. Your feedback highlights the scooter’s strong performance and smooth handling, making it a great choice for riders seeking speed and reliability.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Scooter is fun!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the scooter. Seems like it is of great quality

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Brady,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you love the scooter and find it to be of great quality. It’s wonderful to know it’s meeting your expectations and providing a fun riding experience. Your feedback means a lot to us.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The safety is a lot better than our old scooter. I like the blinkers, tail light, the light under the scooter. Bell as well. Being used for my son at college. I like it so far.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Toni,

      Thank you for sharing your review of the Segway E2 Pro Electric Scooter. We’re delighted to hear that you find it a great buy and appreciate the safety features like the blinkers, tail light, under‑scooter lighting, and bell. It’s wonderful to know it’s serving your son well at college and giving you confidence in its reliability.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son loves it.he rides it all the time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Tyshae, We're so glad to hear that your son loves his E2 Pro. It's a really fun ride! We hope it's the beginning of many great memories and happy riding!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mi kids love it, It was the best choice for them. Thanks

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Victor, We're so glad to hear that your kids are loving the E2 Pro. Thank you for sharing with us!