Customer Ratings & Reviews
- Model:
- AA.05.19.02.0002
- |
- SKU:
- 6645804
Customer reviews
Rating 4.8 out of 5 stars with 30 reviews
(30 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the E3 Pro Electric Scooter for its positive attributes. The scooter's speed, with a maximum of 20 mph, is considered sufficient and satisfactory for users. There were no negative aspects of the scooter mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Build quality
Rated 3 out of 5 stars
Go with the next level up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a first time purchase of any sort of e-scooter, after using the rental scooters around my city. It's a great beginners scooter for recreation an possibly commuting- if you live in a flat area. Hills kill any kind of power you may have. I am a 175 lb male and my first two times i took this for a serious ride around my city- i ran out of battery after only going 10 miles. The only thing i could think of was hills. speaking of hills there weee multiple times, outside of running out of battery, that it was faster just to walk along side. Another awful design feature mechanism at which it folds. A real pain at the very least. Dangerous possibly. the latch that holds the handlebars to the boom of the scooter is so flimsy it did come unlatched when the handle bars moved and caused a bruise. it's not all bad. I really liked the dashboard though i wish it had a little more functionality. The turn signals are solid. My recommendation for an actual commuter scooter up for the task would be to look at dual motor models.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Hi Mikey, Thank you for taking the time to provide your feedback. At Segway-Ninebot we're committed to delivering high quality products and experience for our customers. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to [email protected] to see if we can solve you inquiries. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.
- Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Scooter looks so nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it looks and how it’s smooth with acceleration not jerky at all! It’s well build built and has apple find my which is nice. Only down side is the box came in rough and the customer support of ninebot is not the greatest!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear djones,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re delighted to hear that you love its design, smooth acceleration, and well‑built quality, as well as the convenience of Apple Find My integration. Your feedback about the packaging and customer support is very valuable, and we’ll make sure it’s shared with the appropriate teams to improve the overall experience.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality
Rated 5 out of 5 stars
Great alternative for commute
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to ride and I get 12 miles of range on sport mode. I have a lot of fun riding in commute and save a ton of money. I have already saved money in less than 4 months. Highly recommended for commutes of less than 6 miles. In sport mode you will only be able to go 12 miles total. Easy to fold and fits in the back of a car, with some adjustments.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear CharchitS,
Thank you for sharing your feedback on the Segway E3 Pro Electric Scooter. We’re delighted to hear that it’s been an excellent alternative for your commute—easy to ride, fun, and cost‑saving. It’s great to know you’ve already seen savings in just a few months and that the scooter’s foldability makes it convenient to transport in your car.
Your detailed notes on range in sport mode and commute suitability are very helpful for other riders considering this model. If you ever need assistance or have questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great scooter for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great scooter for the proce point. Good power. Good range. Lights are cool and functional. Turn signals, apple integration, guard modeyou get quite a bit for 550 Put over 100 miles on it and it is great. Safety gear. Already pit it down pretty hard. Helmet and body protection. I weigh 165. If you live someplace with alot of hills spend more money get more battery and power. For throwing in the trunk of your midsize car find parking and bang around town. Good deal.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Allen,
Thank you for your detailed review of the Segway E3 Pro Electric Scooter. We’re glad to hear you’re enjoying its power, range, and features like lights, turn signals, Apple integration, and Guard Mode. It’s great to know the scooter has already proven reliable over 100 miles of use and that you find it convenient for commuting and everyday travel.
We appreciate your feedback about performance on hills and your emphasis on safety gear — it’s always important to ride protected. Your insights are valuable for us and for other riders considering the E3 Pro.
If you ever have questions or need assistance, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Best Scooter for kid and Teenagers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Best Scooter for kids, teenagers and adults. 20 mph is good enough. Super light and it looks great.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Dominicruz - thank you for the review! We agree... the E3 pro is the BEST scooter... We hope you and the kids enjoy it!
- Pros mentioned:Speed
Rated 5 out of 5 stars
My scotter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it one of the best scotter there is very fast
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear DarrelD,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear that you loved it and consider it one of the best scooters, with impressive speed and performance. Your positive feedback means a lot to us.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
E scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter, amazingly smooth, and sounds ao quiet and it goes so fast. I love everything about this.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Elijah,
Thank you for your 5‑star review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear you love everything about it — from the smooth ride and quiet performance to the impressive speed. It’s wonderful to know the scooter is delivering such an enjoyable experience for you.
If you ever have questions or need assistance, please contact Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway ninbot E3 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my teenager as a Christmas gift and she loves it. Bigger than i expected and able to hold up to 265lbs. She's only used it a couple times so as of right now it was a great purchase.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Brad,
Thank you for sharing your review of the Segway Ninebot E3 Pro Electric Scooter. We’re delighted to hear that your teenager loves it and that it has exceeded your expectations with its size, durability, and impressive weight capacity of up to 265 lbs. Your feedback highlights the scooter’s solid build and reliability, making it a great choice for families looking for a dependable ride.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Nice Ride
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid construction. Handles bumps and rough roads with ease and stability. Acceleration is strong.My only criticism is it’s handling of hills. Very steep hills and and a couple of times thelittle engine could not make the climb. Overall would recommend.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Enixma - we are so happy you are enjoying the E3 Pro... thank you for your review and comments!
- Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and speed. Livhts are very bright. Easy to carry. Fast charging.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Hammer,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re delighted to hear that you’re enjoying its great quality, reliable speed, and bright lights. It’s wonderful to know that the scooter’s portability and fast charging are adding convenience to your rides. Your feedback is greatly appreciated.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 4 out of 5 stars
Lots of fun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing keeping me from 5 stars is there is no way you are getting 34 miles on this thing on a charge unless maybe you weigh 75 pounds, live in Florida, and have a tailwind. That being said, this is my first scooter and it fills my needs. I use it around town, about 4 miles round trip usually and it still has over 50% battery when I get home. I do have some hills and I weigh just under 200 pounds. It will do 20 mph in sport mode. It feels very stable and has a smooth ride for having 10" wheels.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Leslie,
Thank you for your thoughtful review of the Segway E3 Pro Electric Scooter with 20 mph Max Speed and 34 miles Max Range, Dual Suspension – Black purchased at BestBuy. We appreciate your detailed feedback and are glad to hear that your first scooter experience has been positive overall. It’s great to know you find it stable, smooth, and reliable for your 4‑mile round trips, even with hills and at just under 200 pounds.
We understand your point about the range varying depending on rider weight, terrain, and riding conditions. Your insights are valuable and help other riders set realistic expectations.
If you ever have questions or need assistance with your scooter, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality, Speed
Rated 5 out of 5 stars
Love Thy Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this scooter. The ride is clean, suspension is nice and smooth, the acceleration is more than enough. Top speed is fun but not scary. Even the app is really nice. This is my first scooter and I love it!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dree,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear that you’re very happy with your scooter and that it delivers a clean ride, smooth suspension, and just the right amount of acceleration. It’s wonderful to know the top speed feels fun yet safe, and that even the app adds to your positive experience. We’re especially glad this first scooter has made such a great impression on you!
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life, Speed
Rated 5 out of 5 stars
Scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, the battery lasts a long time and the speed is perfect
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re delighted to hear that you find it an excellent product, with long‑lasting battery performance and the perfect speed for your rides. Your feedback highlights the scooter’s balance of efficiency, reliability, and enjoyment—exactly what we aim to deliver.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality
Rated 5 out of 5 stars
Best quality brand for Scooters
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good scooter, Segway makes the most reliable scooters. The area I live in is full of cracks on the ground and I ride it at max speed. I owned it for 24 days and put 330 miles on it and it still rides like it is brand new.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Joseph,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear that you find Segway to be the most reliable brand and that the scooter has held up so well even after 330 miles of riding in just 24 days. It’s great to know the dual suspension and build quality allow you to ride at max speed over cracked ground while still feeling like it’s brand new. Your feedback highlights the durability and performance we strive for, and we truly appreciate your recommendation.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great Value, Quality & Super Easy to Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got the Segway E3 Pro for our 13-year-old grandson for Christmas, and it’s been a family favorite. Great value for the price — it feels solid and well-built, with a smooth ride and reliable performance. Even kids who have never used an electric scooter picked it up quickly — easy to use right out of the box. The quality is noticeable: the suspension handles bumps nicely, and the ride is stable at everyday speeds (up to ~20 mph). Battery life gives plenty of range for neighborhood cruises or trips to the park. Overall, excellent quality, great value, and really easy for teens and adults alike to enjoy. Highly recommend!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Helen,
Thank you for sharing your wonderful review of the Segway E3 Pro Electric Scooter. We’re delighted to hear that it has become a family favorite and that your grandson is enjoying it so much. It’s great to know the scooter’s solid build, smooth ride, and reliable performance stood out, and that even first‑time riders found it easy to use right out of the box.
Your feedback about the suspension, stability, and battery life is especially valuable, as these features are designed to make everyday rides safe, comfortable, and fun. We truly appreciate your recommendation and are thrilled the scooter is bringing joy to both teens and adults in your family.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent this is my third scooter. I use it to get around in college and is excellent for hills and the battery last me at least a week based on my use
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear ChemEng,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear that it’s been an excellent choice for you, especially as your third scooter. It’s great to know it handles hills with ease and that the battery life lasts you about a week based on your usage — that’s impressive reliability for college commuting. Your feedback highlights the scooter’s strength and convenience perfectly.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
- Pros mentioned:Build quality
Rated 5 out of 5 stars
Segway E3 Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good quality scooter for the price.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Candy,
Thank you for your 5‑star feedback on the Segway E3 Pro Electric Scooter (Black). We’re thrilled to hear you find it to be very good quality for the price — with its 20 mph max speed, 34‑mile max range, and dual suspension, it’s designed to deliver both performance and comfort for everyday commuting. Your positive review means a lot to us.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great Fun
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it. Fun and pretty fast, and love the lights
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
We’re thrilled to hear you’re enjoying the Segway E3 Pro Electric Scooter! It’s great to know you love everything about it—from the fun ride and speed to the lights and overall experience.
Your feedback means a lot, and we’re glad the scooter is delivering the excitement you were looking for. If you ever need assistance, please feel free to reach out at
Rated 4 out of 5 stars
Scotter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a nice but is to hard went we need to close and putting o way
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jorge,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re glad to hear you find it to be a nice scooter and appreciate your feedback about the folding and storage process feeling a bit difficult. Comments like yours are very valuable, as they help us identify areas where we can improve the user experience.
If you’d like tips on folding or storing your scooter more easily, our Segway Customer Support team would be happy to assist. You can reach them at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Segway E3 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an amazing e- Scooter one can buy. It has all the necessary features and does take on some off terrain as well if you do some off road strolls.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear HamzaZayn,
Thank you for sharing your review of the Segway E3 Pro Electric Scooter. We’re thrilled to hear you find it amazing and equipped with all the necessary features. It’s great to know you’re enjoying its versatility, whether commuting or taking on light off‑terrain strolls with the dual suspension for added comfort.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
