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Customer Ratings & Reviews

Your price for this item is $419.99
The comparable value price is $649.99

Customer reviews

Rating 3.9 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers value the ES3 Plus Kick Scooter for its impressive speed and range. Riders appreciate the scooter's ability to reach speeds of up to 18.6 mph and its range of up to 28 miles, making it a great choice for commuting or running errands. However, some customers have experienced issues with the battery, including quick drainage and complete failure after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 45 reviews
  • Rated 5 out of 5 stars

    Time proven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one for 1867 days and 182 miles according to the app. I use it mainly for last mile solution, so short distances, but have in a few situations rode it for much more miles than it is comfortable to ride one of these things. I can attest for its durability and definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    This is the one...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing scooter, easy to ride, and pretty fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best scooter for 300

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter at an crazy good price the only thing was alot if screws were loose and i j had to tighten them.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Matt, We're so glad to hear that you're enjoying your ES3 Plus scooter. It's truly a great value, and we'll be sure to share your feedback with our product team. Thank you and keep on adventuring!

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter no complaints my 10 year old son loves it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you so much for your positive feedback! It's always great to hear that our products bring joy to our customers. Your support means the world to us, and we look forward to serving you again!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. It is easy to use and helped getting around the university. It’s also great with dog walks when I’ve had a long day

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    ES3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The speed i got was 19 miles on 110 lbs. The quality is good too

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    College wheels

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! Use it to get around college campus. Battery lasts a long time and goes a lot of miles on a single charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great scooter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son 12 loves it! goes fast, lasts longer than he has needed so far. I ride it too and it has reached 19mph... fun!

    I would recommend this to a friend
  • Pros mentioned:
    Operating range

    Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College gift for my son to get around on campus and to and from apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new scooter. A little heavy and hard to carry while folded due to the extra battery but just unfold it and it's fine. So far the battery last as stated. I haven't had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slick machine for the money! Totally satisfied with my purchase as always! Purchased for a decent price , and it was in stock, which was nice!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Biggest Bank for the Buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is recommended by several online review websites and I found that they are spot on. This model sits right in the middle between less expensive models that don't perform as well and more expensive models that aren't worth the extra cost.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not as I had expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External battery never worked. Very little range without it.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We sincerely apologize for the issue you’re experiencing with your scooter. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience.
      Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. When reaching out to our support team, please mention that Olivia guided you to contact after-sales service. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 5 out of 5 stars

    Great everyday commuter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, sturdy, reliable. I love this scooter so much and I have owned 6 others before this and this is by far the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter, I go from home to work every day, it's 10 minutes away, it works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for about a month n a half now and have no issues. Pretty zippy if you ask me XD but easy to set up and nice foot area for my size 10s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Very nice item.the price for it is also nice

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides pretty well. Battery stays charged for advertiised mileage

    I would recommend this to a friend
  • Pros mentioned:
    Folding

    Rated 2 out of 5 stars

    Do your homework before you buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this scooter it worked great. I like the foldability of it because it is easy to transport. Now that I have been riding it for a little while I am having issues. It wont charge. I keep having error codes come up and the fastest I can go is 9mph. What a sad waste if a birthday gift. Are therei any brands that make products to last or is everything on the market built to break after taking it out of the package. Here in California we have lemon laws for car dealerships. Is seems like that same should apply to everything sold to the consumer. I feel like I was fooled and tricked into getting something that was destined to only last a few months

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Marissa! Thank you for taking the time to share your experience. We’re truly sorry to hear that you're facing issues with your ES3 Plus scooter, especially after such a promising start. It sounds like the charging problem and error codes are affecting the performance, and we’d love to help resolve this for you. Our team can assist with troubleshooting, and if necessary, we’ll look into repair or replacement options. We strive to provide products that last, and we want to make sure you’re fully satisfied with your scooter. We appreciate your patience and hope we can turn things around for you. Please reach out to our support team at technicalsupport@segway.com, and we’ll get this sorted out as quickly as possible.

  • Cons mentioned:
    Ride quality

    Rated 4 out of 5 stars

    great scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly 1 of my favorite purchases of 2025 already but the ride is very rickety, the brakes shake the entire ride :/

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We're truly honored to be one of your 2025 favorites! Regarding the brake vibration, our After-Sales Team is ready to help resolve this quickly for you. Please contact:
      • Email: technicalsupport@segway.com
      • Hotline: 1-866-473-4929 (Mon-Fri, 5:30 AM-5:00 PM PST)
      Please mention that Olivia guided you to contact after-sales service. We'll make this right!