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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $419.99
The comparable value price is $649.99

Customer reviews

Rating 3.9 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers value the ES3 Plus Kick Scooter for its impressive speed and range. Riders appreciate the scooter's ability to reach speeds of up to 18.6 mph and its range of up to 28 miles, making it a great choice for commuting or running errands. However, some customers have experienced issues with the battery, including quick drainage and complete failure after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery Issues Twice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 in the last 2 years, the first started giving an error 21 code after on 40 miles and still does it to this day, the second one lasted about 8 mos before battery issues started. It would give error 51, error 42, error 21 all at random times. The scooter doesnt go pass 12 miles per hour anymore and thats on a full battery, uphill its about 9mph. I love the scooter which is why i bought it twice but i cant a third time. It just doesnt last long enough. And i only used it to commute from a parking garage to my job site, roughly 2 miles a day.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jay, thank you for reaching out to us and sharing your experience with your Segway scooters. We sincerely apologize for the issues you've encountered and understand how frustrating this situation must be. Please contact us at [email protected] so that we can further investigate this issue.

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Garbage quality - does not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 3 of these for our kids back in 2021 and all three have now failed. One of them had an internal wire sever for no reason at all and two of them have bad batteries (don’t achieve too speed at full charge and die quickly after riding for a little while). We took very good care of these and yet they still fell apart on us very quickly. You get what you pay for with these cheap pieces of garbage. Spend a little more and avoid Segway brand.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mike, we apologize for the inconvenience you experienced with your ES3 Plus. Please contact our customer support team at [email protected] for assistance and we will do our best to resolve the issue promptly. Thank you for bringing this to our attention.

  • Rated 5 out of 5 stars

    Passed 400 miles odometer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year of ownership and as my major commute tool (3 miles) to work, I got 400 miles on it and it's still charging to 95%+ or original battery volume. Definitely recommend unless u r 180 lb + for obvious reason :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway scooter ES3

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this scooter for a bit now and for the price its impressive. Start up is a bit slow but range has been close to advertised knowing im on full speed the whole time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Error 404 - Item does not exist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered Oct 5th, product was never shipped and Best Buy canceled the order on Nov 12th.

    No, I would not recommend this to a friend
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