Customers regard the F25 Electric Kick Scooter's ride quality and ease of use very favorably, with many praising its smooth ride and user-friendly design. However, significant concerns exist regarding the scooter's operating range and battery life, as several users reported significantly shorter distances traveled than advertised. Many felt the actual range fell considerably short of expectations. The battery's performance was also a point of contention for some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 50 reviews
Rated 5 out of 5 stars
Ride into the Sunset
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scooter is easy to ride and overall great value with some key data that should be considered:
Rider Data:
First time rider in my 40's
Height- 6' tall
Weight -190 pounds
Shoe Size- 12
Review Data:
30 miles over 3 days
Flat Beach Paved Trails
Few Inclines
Average Range
10 miles in Drive mode at Max speed of 15 miles
Scooter Size
See images for a compassion to the Bird AirI compared it to
Large Board/Deck dimensions are 20"x6"
Tall Handle Bars/not adjustable
F25 VS. Bird Air:
Larger in every dimension
Not as nimble
Not as fast off the line
Less Torque
More Stable
App has more features
Hand Brake vs Thumb Brake (I preferred the thumb brake)
Notable Features:
10 inch wheels
Regenerative Braking System
Large Riding Deck
Good Headlight
OK App
The Segway Ninebot at a "First Run" Experience seems to be an excellent value. It has large 10" tires and a very smooth ride.
I cannot speak for durability or overall quality, which only time to tell.I think this is the best value here at Best Buy and overall an excellent scooter for the money, especially if you are over 5'10, near 200LBS or have big feet.
Areas of improvement could be some better app features, smart phone holder/integration into handle bar, an add on battery for better range and built in lock.
This is part of a mobility study my company is conducting so I will update this again for better data and longer term evaluation.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you !, we will continue to provide excellent product quality for you to recommend, just don't forget to wear safety gear when riding!
Pros mentioned:
Speed
Rated 5 out of 5 stars
Very worth it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its very convenient. I use it to go to school and also for work. I will definitely recommend this. I also bought this when it was half off.
I would recommend this to a friend
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Great Scooter!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Segway is just quality. I recommend.
I would recommend this to a friend
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Good Scooter
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Starter Kick Scooter, smooth ride, safety futures and App support.
I would recommend this to a friend
Pros mentioned:
Ride quality
Rated 4 out of 5 stars
Maybe the best entry-level scooter right now
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Modern scooter, son enjoys it and can't believe he has one now (early b-day present for a good kid). It rides great, smooth surfaces are best of course. You feel every bump and crack on the road but that's part of the experience. Does a good job lumbering my 180 pounds up hills. Only demerit is the handlebar doesn't latch onto anything when folded (despite manual saying it possibly can), so it's not easy to carry.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you MobileGuy!, we will continue to provide excellent product quality for you to recommend, just don't forget to wear safety gear when riding!
Cons mentioned:
Operating range
Rated 4 out of 5 stars
Great starter scooter
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really have enjoyed riding this scooter, once I got the hang of it. While its not the most powerful, I get around well. Disappointed that the rotor was bent (still not right) and i had to adjust the hook that keeps the scooter folded, so knocking a star for that. Probably will get something with more range someday, but this is fine for now.
I would recommend this to a friend
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Great for price
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick enough especially for the price. Feels premium
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Operating range
Rated 4 out of 5 stars
range sucks
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
scooter is real fun, the range comes nowhere near advertisement but maybe cause im about 200lbs other than that its great, for everyone claiming it goes 25 in sport mode its true but its 25kmh which equals 15.5 mph just like advertised
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for taking the time to write us a review. You are correct, the max speed for this model is 15.5mph. Recommended height and weight varies for each model.
Cons mentioned:
Operating range
Rated 4 out of 5 stars
battery range is not as advertised
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
watch out for battery range. its really less than 10 miles
I would recommend this to a friend
Cons mentioned:
Operating range
Rated 5 out of 5 stars
Great and fun scooter.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a good and fun scooter. Set up is super easy. My personal problem was i am on the 225pounds so it only gave me almost 8 miles in total. But im sure ppl on the lighter side would get the max out of it. But i upgraded to the F30. I just wouldn't recommend it if youre over 200 pounds.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for taking the time to provide us with our feedback! We appreciate your review.
Rated 5 out of 5 stars
Scoot
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely love and enjoy this thing no issues with it
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Operating range
Rated 5 out of 5 stars
Love love love the scooter
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great scooter, I really like everything about it. I’ve been riding it about 6 months for commute and couldn’t be happier. It charges pretty fast, steady, goes 15mph.
I chose the cheapest one because I wasn’t sure I’d like scooting. God, I love it! The only thing they can improve is range, but if you put a little more money and level up, or bring your charger (since it’s pretty light) with you.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
My first and favorite Scooter.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so happy I bought this! It is easy to get started. When you take it out of the box you just have to lift the bar up and lock it. Mine came with a partial charge. I like the huge tires. It went 25 mph. I was expecting 15. It seemed to last 2 hrs on one charge.
I would recommend this to a friend
Rated 5 out of 5 stars
Great rideabout
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A fun lttle scooty toot, great for getting around in a small town, theoretically the range is extendable if you're willing to go aftermarket and soupe it up, handle height is perfect for my 5'11 frame.
A good piece of kit.
I would recommend this to a friend
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Awesome scooter!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We were so impressed with the quality of this scooter! Everyone in the family uses it and has enjoyed it. It clocks up to 25MPH! I’d definitely recommend purchasing one.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you !, we will continue to provide excellent product quality for you to recommend, just don't forget to wear safety gear when riding!
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Worth the buy
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its one of the best things i have brought i use it for work its easy to use it gets 15 mph its strong and well made irecommend 100% it's well worth it
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you Galaxy!, we will continue to provide excellent product quality for you to recommend, just don't forget to wear safety gear when riding!
Cons mentioned:
Battery life, Operating range
Rated 3 out of 5 stars
battery discharges very fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a good product but the battery only gives half of what it says it can only go for 6 miles, so an electric scooter with little autonomy is not a good option.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This scooter is awesome, does pretty fast, easy assembly, overall a great buy. I trust the Segway name and this is good enough for riding around the development. I don’t use this for work or city riding, just to the development pool and back which is about a 20 minute walk.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for your feedback! We appreciate your time taken to write this review. Glad to hear you are enjoying your Segway product!
Cons mentioned:
Battery life, Operating range
Rated 3 out of 5 stars
Not enough miles
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
12.5mile range but battery only lasts for approx 3-4 miles. I’m a 200lb guy that left it on the standard drive mode. Returning item for the 40 mile range
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Bday gift
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it as a bday gift for my daughter and she loves it