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Customer Ratings & Reviews

Your price for this item is $2,499.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.4 out of 5 stars with 27 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers have good things to say about the Go Kart Pro 2. The speed and battery life are features that customers appreciate. In addition, customers find that the ride quality is smooth.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-27 of 27 reviews
  • Rated 5 out of 5 stars

    Father

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kids birthday and they are loving it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that your kids loving their Go Kart Pro 2! It's a phenomenal ride with fantastic features indoor and out. We hope you have a blast with it and keep on adventuring!

  • Rated 4 out of 5 stars

    Decent go kart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it and good quality. Would be better if didn’t need the app to operate.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Robert,

      Thank you for sharing your review of the Segway Go Kart Pro 2. We’re delighted to hear your son loves it and that you find the quality solid. It’s great to know the performance has met your expectations. We also appreciate your feedback regarding the need for the app to operate — insights like yours help us better understand how riders use our products and where we can improve.

      If you ever have questions or need assistance with the go kart, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 yr old son. He absolutely loves it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Thomas - Thank you for the review... we love this product too!

  • Rated 1 out of 5 stars

    Horribly Poor Product - Wasted $2,000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd goKart I bought from Segway and it’s defunct after one month. The first one didn’t work at all. This second one worked until I tried pairing the accompanying speaker (for fake racing sounds), after which the pairing didn’t work and broke the steering wheel controller (the screen went black and will not turn on) so I can no longer see what mode (gear) it is in rendering it basically undriveable. Their customer service has been less than helpful basically telling me to take apart the entire vehicle and disconnect and reconnect things. No working. I’m outside of the 2 week Best Buy return policy. I should have followed by intuition when the first one didn’t work and fortunately was able to return it. Save your money, time and hassle. Don’t buy a Segway goKart.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi JohnD - looks like we should chat and find a solution together! Please reach out when you have time...  https://service.segway.com/us-en/

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Excellent quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent built quality, a fantastic gift for my son.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Joe,

      Thank you for sharing your review of the Segway Go Kart Pro 2. We’re delighted to hear you found the build quality excellent and that it made such a fantastic gift for your son. Knowing it brought joy and delivered on performance means a lot to us.

      If you ever have questions or need assistance with your Go Kart Pro 2, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are amazing go kart the sound bar is hit. but little expensive

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Go Kart Pro 2. We’re delighted to hear you find it amazing and that the sound bar adds to the fun — those extra features are designed to make the ride unique and exciting. We appreciate your feedback about the price, and we’re glad to know the overall experience has been worth it for you.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    AMAZING!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best things to ever exist.you should 1,000% buy.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! We are very happy that you are enjoying your scooter. At Segway-Ninebot we strive to help our customers have a great experience. Happy Riding, Segway-Ninebot Customer Support

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