Customer Ratings & Reviews
- Model:
- 20.99.0002.01
- SKU:
- 12120309
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Helmet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great helmet for the Segway or any other scooter. Fits well
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear RodB,
Thank you for sharing your review of the Segway Helmet (Large/XL, Black). We’re delighted to hear that it fits well and serves as a great option not only for Segway scooters but for other scooters too. Safety and comfort are top priorities, and your feedback reassures us that the helmet delivers on both.
For any questions or assistance, please contact our support team at [email protected].
Best regards,
Segway Customer Support Team
Wipe out
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wiped out at 20mph wearing this helmet and smacked her head against a brick sign and got up and she was fine. Shook up and the helmet had a big dent in it but she was fine no concussion. If she didn't have a helmet on she would be dead.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Adam,
Thank you for sharing your review of the Segway Helmet. We’re so relieved to hear your wife was protected during her accident — that’s exactly why helmets are such an essential part of every ride. While the helmet sustained damage, it did its job by absorbing the impact and keeping her safe. We’re grateful you shared this experience, as it highlights the importance of always wearing proper safety gear.
If you’d like guidance on replacing the helmet or have any questions, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Speedy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight easy o to wear great ventilation awesome for riding
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Elodia, We're so glad to hear that you're loving your Helmet. It's perfect for riding and a great companion on your adventures!
Pretty good for my head
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty good. I loved the fit. Provided good protection. Had to return because i returned the scooter i bought
I would recommend this to a friendProtect Your HEAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great helmet for a brand that is also very great! Protect YOUR HEAD!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for choosing Segway! We’re thrilled to hear that you find our helmet and brand to be great. Protecting your head is vital, and we’re proud to provide products that combine safety and quality.
Loving this helmet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no complaints. Its light and comfy. Not bulky. Easy to clip and unclip. Set ear placement.
I would recommend this to a friendquality is good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fit and the quality is very nice. Just too big for my head.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Chris,
Thank you for sharing your review of the Segway Helmet (Large/XL, Black). We’re glad to hear you found the fit comfortable and the quality impressive. We appreciate your feedback about the sizing — it’s helpful for us to know when a helmet may feel too large, so we can continue improving options for different riders.
If you ever have questions about sizing or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Helmet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protect my head from certain doom. Does its job. Fits well. Looks nice. Works
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ryan,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re glad to hear it fits well, looks nice, and most importantly, does its job in keeping you protected. Safety is always the top priority, and it’s great to know you feel confident wearing it.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Nice helmet….Good protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for something that car is more on my head than a typical bicycle helmet. Looking for a good protection and this does the job.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/XL). We’re glad to hear it provides the extra coverage and protection you were looking for compared to a typical bicycle helmet. It’s wonderful to know the fit and solid build are giving you confidence in your rides.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light wieght and awesome strong cool breeze goes through it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Zulu,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re glad to hear you find it lightweight, strong, and that it provides a refreshing cool breeze while riding. Comfort and safety are key, so it’s wonderful to know this helmet delivers both for you.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Very worth it if buying a electric scooter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price and fits perfectly. Tried others and just didn't like the way they fit or were made.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Helmet (Large/XL). We’re glad to hear you found it at a great price and that it fits perfectly. It’s wonderful to know it stood out compared to others you tried, both in comfort and build quality—safety gear should always feel secure and reliable.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this purchase. The order process was quick. The pickup process was also quick. I was in and out form the store in less than 10 minutes. The staff was friendly and professional. The helmet is solid and good quality. Overall good buy !
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jimmy,
Thank you for sharing your review of the Segway Helmet (Large/X‑Large). We’re delighted to hear you’re happy with your purchase and that the order and pickup process were quick and smooth. It’s wonderful to know the staff made the experience friendly and professional, and that the helmet itself impressed you with its solid build and quality. Your feedback reinforces our commitment to both product excellence and customer satisfaction.
If you ever have questions or need assistance with your helmet or other Segway products, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Segway helmet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and comfy protection helmet Best price I could found
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Ferdy, thank you for choosing the Segway Helmet! We appreciate your feedback and support. If you ever need any assistance, please reach out at [email protected].
nice helmet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought helmet for e scooter, seems good quality and styling is nice, xl fits my big head - for reference i wear 7 1/2 and fits perfect, might be too tight if head is bigger than that
I would recommend this to a friendNice Product, but pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think this is worth the price they are asking for it but I got it as a free gift with purchase. It's a comfortable fit and will protect you but probably overpriced. Try to get it on sale.
I would recommend this to a friendBrand response from Official Segway Support
Posted .heisingrf, Thank you for your review on the Free Helmet, we appreciate your feed back.
Great Helmet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and not as heavy as my last helmet. Fast shipping
I would recommend this to a friendSegway helmet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and very comfortable. Good quality and price
I would recommend this to a friendComfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look and comfort. This feels very lighter.
I would recommend this to a friend
Good quality helmet
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The helmet felt sturdy and well built. The only issue was that it did not quite fit my head and was loose. If you're a bigger person, then this helmet will do the job well.
I would recommend this to a friendSturdy product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the money. Bulky, I prefer my more expensive helmet which has side blinkers, rear light, and bluetooth connectivity to my Apple watch.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Obed,
Thank you for sharing your review of the Segway Helmet (Large/XL – Styles May Vary). We’re glad to hear that you find it a good product for the money, even if it feels a bit bulky compared to your more advanced helmet. Your feedback about preferring features like side blinkers, rear light, and Bluetooth connectivity is very helpful, and we appreciate you highlighting what matters most to you in a helmet.
If you ever need assistance or have any questions about features or compatibility, please feel free to reach out to our support team at [email protected].
Best regards,
Segway Customer Support Team