Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the Segway Helmet for its comfort, safety, and reasonable price. Many customers find it comfortable to wear, even for extended periods, and appreciate its sturdy build. The helmet is also praised for providing good protection and being lightweight. While some customers had concerns about the helmet's size, many found it to be a great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-92 of 92 reviews
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Way too big .

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too big of a helmet . But i guess if should stop a bullet .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality for a good price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this helmet on a whim and I am so in love with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best when on sale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking and modern helmet. got it for the scooter user and he is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free gift with scooter purchase! Great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my brother, and it looks good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item in a timely manner I may be returning as I changed my mind. No complaints.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Runs big

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs big ,looks good , just had to return it cuz it was big and they dont have size s/m. Smh

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to provide your feedback on the Segway Helmet. We're sorry to hear about your experience with the retailer. For concerns regarding the condition of a product, its inventory, or assistance with a purchase, you would want to contact Best Buy Customer Support as they would be the best equipped to help. Best, Segway-Ninebot Customer Support

  • Rated 1 out of 5 stars

    still in limbo and no helmet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sent me the wrong one, then offered to send me the right one, started the process, delay then they cancelled the replacement after i sent the 1st one back, still in limbo and no helmet

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, we're genuinely sorry for the mix-up with your helmet size! Please reach out to [email protected] with your original case number, and we’ll do our best to address your concerns and find a resolution.

  • Rated 1 out of 5 stars

    Unsafe unless low speed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this the other day as a Safeway product, good for all Segway vehicles, all of which are motorized… Upon receiving and reading the specifications on the box, the standards it meets are only appropriate for pedal bicycles and push scooters, so completely inappropriate for Sales under the Segway name for the Segway products… Dangerous at motorized speed... promotional blurb for the devices completely inaccurate and dangerous 

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback regarding the Segway helmet. We’re sorry to hear about your concerns and take safety-related feedback very seriously. The helmet is designed to meet specific safety standards for use with bicycles and scooters, and we understand your frustration if this wasn’t clearly communicated. If you feel the helmet doesn’t meet your needs, please reach out to [email protected], and we’d be happy to assist you with a return or further clarification.

  • Rated 1 out of 5 stars

    Thin and cheap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really thin and cheap in construction. I'm glad I didn't pay for this; it was a free promo item with a Segway emoped that took about a month to be delivered, but the battery doesn't appear to be taking a charge. It's all very disappointing.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      TechMn,
      We are sorry to hear that you are disappointed on the construction of the Free Adult Helmet you received. We want to ensure all riders have a safe experience while riding our products. Please rest assure that we manufacture the helmets to meet all safety standard that are required by the law. Please contact our technical support team to assist you with the battery issue you are having. You can contact tech support by copying and pasting the link below on to your browser.  https://segway.formstack.com/forms/customer_support_consumer_products_copy

      Thank you

  • Rated 1 out of 5 stars

    Looks good, not very protective.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a crash test with it, and I’m sure it would be less painful than without having it on, but definitely dont think its all too protective.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write in. We appreciate your feedback. This information will be helpful. We apologize for any inconvenience this may have caused.

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Fits well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this helmet for a few weeks now and it fits well while ventilating during hot days. The ear fit is great to so when i have headphones in it doesnt rub up against them at all.

    I would recommend this to a friend
Sponsored