Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Max G2 Electric Kick Scooter's excellent suspension, smooth ride, and impressive range. They appreciate its reliability, build quality, and fun factor. However, some users express concerns about its weight, overheating issues, warranty limitations, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 648 reviews
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Segway

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality scooter for the price. The eco mode is nice to have and perfect for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Electric Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these. They are both great. I weigh 235 and I can still hit 22 mph on level ground. Batteries works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter. Its brought me so much joy this last month that i have owned it. Now i want more scooters lol

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi James, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Rated 5 out of 5 stars

    Shocks

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Midlife crisis? Traffic is too heavy? Solve that with a scooter that can climb hills and support two people. The ride is comfortable due to having shocks. You will really appreciate the shocks, those bounces will make you hate life.

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Great improvement over the other Segway scooters

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first scooter I've bought. I have ridden on others numerous times. The suspension is great. No rough riding. The light is bright even to use at night. The top speed is 22 MPH. Thats moving going around turns and trails. Straight aways, sure i would like it to go faster, but this also is not a $1500+ scooter. Hills seem to not slow it down. (I dont have any crazy hills) The app needs tweaks/updates, but works fine. I have had no over heating issues and I've used it in 112 degrees in El Paso TX. Charging is pretty quick and the best oart is i can carry this inside without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Suspension

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter I’ve ever owned! The ride is super smooth. Handles bumps with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Segway! Best purchase! Highly recommend purchasing from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ali

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was really good as always i bought a segway scooter but is wasnt working in just a day so i took it back and ordered the appolo city and god there is a huge difference i am soo happy with my purchase and customer service for the return i required

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Great for anyone, amazing suspension

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been scared to ride scooters in certain situations, but this scooter does it all, I'm even offroading on this thing because of the suspension, it's perfect for novice riders! Beware if you ride it for an extended period of time (especially if you unlock the 22mph max setting) it will need some cool down before you can charge it again. I did have the turn signal and the tab for the locking handle break off, but I'm not that gentile with my toys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best E Scooter

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and charge lasts a long time great with speed changes, settings, and features. Very smooth ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We’re glad to hear that you’re enjoying the reliability, long-lasting charge, and smooth ride of your Max G2 It’s great that the speed changes and features enhance your experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Segway

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Segway is the best, and now with shocks, it is even better. What a great ride and huge improvement over my prior Segway. The battery life is amazing as well. Added safety features such as horn and blinkers is piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Segway Max G2 Awesome Ride

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was amazing. Great shocks, good up hill pull, and mile range. Whatever you do, place an air tag in your scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Shawn, We're so thrilled to hear that you're enjoying your Max G2! It's a fantastic ride and a lot of fun. Thank you for sharing your experience with us and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s fun and worth every penny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to ride this scooter to clear head. Its fun and makes getting around exciting

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jeff, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I haven’t been driving my car

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im trying not to get to addicted this thing is soiled worth the wait got it on release date from best buy customer service was good with tracking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the scooter. Moves pretty fast. Love all of the features that it brings. Excellent battery life. Glad i chose this as my first scooter.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it!

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ride is extremely smooth! Speed is perfect for rolling around the neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good scooter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast good and stable good brakes and sturdy nice weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! Pays for itself! Kids ride them everywhere all the time.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Danielle, We're so glad to hear that your kids are loving their Max G2! It's a phenomenal ride with fantastic features. We hope they have a blast with it and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Top Notch

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, best investment for my fiancé and I. Speed is accurate, quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ride quality

    Rated 5 out of 5 stars

    Segway -Max G2 Electric Kick Scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides very smooth. I love the range I can ride across DC where I live. The best I’ve had so far. Love the battery life.

    I would recommend this to a friend