Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 690 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
Awesome scooter.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a used GoTrax Rival from a friend and it didnt seem big enough for me. (I'm 6'4, 220) It was just a tid bit slow, it struggled getting up hills. It didnt get very many miles before it was dead. (6 miles). So I was ready for an upgrade. I did research and people spoke highly of the Segway Max. I came acrosss a comment that said they wish they had waited and pre-ordered the Max G2. So I did just that! I waited until the last minute. $799. It came about a month laster. This scooter has it all. Plenty of power, just enough speed, plenty of range and I dont feel like I'm riding a kid's toy. The app is easy to set up. Has Apple Find my built in along with a security alarm. I absolutely love it!!!
I would recommend this to a friend
Pros mentioned:
Speed
Cons mentioned:
Motor
Rated 5 out of 5 stars
Well worth the purchase!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little machine is amazing! Very fast and ready to go right out of the box. It helps me cut down on the gas I am using during my daily commute to work (2.5 miles from my house). It accelerates very quickly. The only annoying bit is you have to push off from the ground fairly hard to get the motor to engage, you can't simply press the accelerator. (but that also might be a safety feature so the machine does not speed off if you unintentionally hit the accelerator while waiting for your turn to go at a stop light or such thing)
I would recommend this to a friend
Pros mentioned:
Speed, Suspension
Rated 5 out of 5 stars
The perfect first scooter
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never thought about getting an electric scooter but Best Buy had this one for $799 if i pre-order it and i gave it a try. This scooter is awesome. The features i like the most are the suspension, lights, alarm and that you can us Find My app on your iphone to see where the scooter is. I weight 220lb and this scooter move pretty good. I dont know how good would be the range i would able to get but im pretty sure it will be at least 20 miles and im happy with at least that. I will recommend this scooter to anyone.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi MAJG1 - thank you for the review... we agree... the Max G2 is awesome! =). Enjoy.
Pros mentioned:
Overall performance, Speed
Rated 5 out of 5 stars
The best of the best
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best option I could have made is to have bought my Ninebot Segway scooter. I use it every day to go to work, it's fun, fast and durable.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Margarita
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing, a very fast scooter 3 different modes.
We did our research trying to get the best fit for us and we are so glad we found it at our local store and we bought it.
Its worth every penny.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Margarita,
Thank you for sharing your feedback on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you find it amazing, fast, and versatile with its three riding modes. It’s wonderful to know your research led you to the right fit and that the scooter has proven to be worth every penny.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at [email protected].
Best regards, Segway Customer Support Team
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Thats my husband
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to get in the car just all around fun scooter to have if you thinking of buying one than dont think trice get this scooter its worth the money does what said eady to ride
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Kim,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear how much fun it’s been for your husband and that you find it easy to transport, reliable, and worth the investment. It’s wonderful to know the scooter is living up to expectations and delivering a smooth, enjoyable ride.
Your feedback highlights exactly what we aim for — convenience, performance, and fun all in one.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Rated 5 out of 5 stars
A Solid Choice for Practical Transportation
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m really happy with this e-scooter. It was easy to set up, and it’s both practical and fun to use. I found it on sale at just the right time when I was in need of transportation. With several miles ahead of me and the sun starting to set, I decided to give it a try.
Before long, I was on my way, making good time and turning a typical drive into something much more enjoyable. I definitely recommend this scooter for anyone looking for a reliable, efficient ride.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Customer,
Thank you for your thoughtful review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that it’s been both practical and fun for you, and that it came at just the right time when you needed reliable transportation. With its 43‑mile range and 22 mph max speed, it’s designed to turn everyday commutes into enjoyable rides — and we’re glad it’s doing exactly that for you.
We truly appreciate your recommendation and are happy the scooter has met your expectations. If you ever have questions or need assistance, please reach out to Segway Customer Support at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Suspension
Rated 5 out of 5 stars
So smooth and good to go
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had the 1st Ninebots. Too harsh with no suspension. Sold it within months. Now 3 years later this is way improved. Super comfy suspension with very good power. I don't have any complaints. Just a fyi. Don't update to firmware 1.7.6. caused me to lose torque and off the line power. I have 1.7.0 now and it's great feeling. If updating firmware go to Reddit get some advice lots of advice and don't update blindly if you are already happy with the performance.
I would recommend this to a friend
Pros mentioned:
Battery life, Speed
Rated 5 out of 5 stars
Segway G2 Max
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking to purchase my first electric scooter and I choose Segway because of their reputation of quality products. This scooter has been more than i thought it would be. If i could ride it everywhere I would. The speed, battery life and and overall comfort i give this a 10+. I really satisfied with my purchase
I would recommend this to a friend
Rated 5 out of 5 stars
College
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good scooter range wise, i used it to commute to school abd i d definitely recommend it to highschoolers or college students to move around campus or commute
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re glad to hear that its range has been reliable for your school commute and that you would recommend it to high school and college students for getting around campus or commuting. Your positive feedback is greatly appreciated.
For any questions or assistance, please contact our support team at [email protected].
Best regards, Segway Customer Support Team
Cons mentioned:
Weight
Rated 4 out of 5 stars
If I could give it 4 1/2 stars I would.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from my first escooter a Gotrax GXL2 where I realized it was struggling with my weight. And my neighborhood in Central NJ has more varied inclines, dealing with suburban street traffic, potholes, and to commute to work occasionally where I'm anxious about battery life. The Ninebot Max G2 feels less like an toy and more like a vehicle's imo. It's more sturdy, better handling, can handle different road conditions and it's smooth. I feel more seen on the road with an working breaklight, turn signals and a brighter light. I'm 5'8“ and I don't feel fatigued or feel my feet is crowded when ridding the scooter or feeling every bump on the road or sidewalk
The only drawback is the weight. Most of the weight imo is in the back where the motor is located. So if you live on a walkup or take transit where u need to lift the scooter up and your not use to lifting 55+ lbs you're going to struggle. Kinda wish the turn signal button wasn't too close to the horn button, I keep hitting it accidentally. If the horn button was located on the right side handle it would have been a better placement. Aside from those two things I recommend the scooter if your want a scooter for a last mile commute to work and home and if you want a scooter for leisure riding.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thank you for your feedback! We appreciate your time taken to write this review. Glad to hear you are enjoying your Segway product!
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best scooter by far
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even with this being my first scooter i can confidently say this will replace my car commuting to university. It breaks really fast, is really quick in sports mode, and has great range, as well as an impressive app compared to other scooters. By far the best bang for your buck.Would recommend again! Just perfect.
I would recommend this to a friend
Pros mentioned:
Speed, Suspension
Rated 5 out of 5 stars
Something more than just a scooter
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quite fast, soft suspension, easy to use. I really liked it!
I would recommend this to a friend
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
Fun travel
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very sturdy, fun, and safe travel. The entire family loves
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Dear Corey,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you find it sturdy, fun, and safe — and even better that the whole family loves it! That kind of enjoyment and reliability is exactly what we aim to deliver with our scooters.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at [email protected] or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards, Segway Customer Support Team
Pros mentioned:
Suspension
Rated 5 out of 5 stars
Very well balanced scooter except for battery life
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent e-scooter. It is fast, responsive. Suspension is great and helps absorb those bumps. In dire situations, breaks do not stop the scooter fast enough I feel. The mileage estimation shown on the app seems far off from what you actually get. I use it to commutw to office which is about 2.5 miles frommy apartment. I charge it to only 80% as recommeneded in the app for daily use. I aleays use it in sport mode. At 80% battery, the app shows that I can get 20 miles in sport mode. However, what I have noticed is I can only commute to office twice and the battery reaches to about 10-20%. So realistically I get about 10-12 miles out of it in sport mode. That is 50% of what they claim. The terrain to my office is pretty balanced except for slope for about 200 ft with decent elevation. Still very mediocre performance of battery despite their ridey-long technology claim.
I would recommend this to a friend
Pros mentioned:
Ride quality
Rated 5 out of 5 stars
The best daily commuter
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Smooth ride, good range, probably the best one you can get by far.
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you blast with it and keep on adventuring!
Rated 5 out of 5 stars
Segway gmax2
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Affordable price quality built the range is good and no problems picking it up from the store Best Buy lower the price
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Thanks so much for your review! We're glad to hear you're happy with the build quality and range. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to [email protected]. Happy Riding!
Pros mentioned:
Ride quality, Speed
Rated 5 out of 5 stars
Scooter
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good item, fast, solid, good add ons, light, shocks, comfortable
I would recommend this to a friend
Brand response from Official Segway Support
Posted .
Hi Jamie, We're so glad to hear that you love your Max G2! Thank you for sharing with us your experience and feedback! Keep on adventuring!
Rated 5 out of 5 stars
Nice scoot scoot
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Never even rode a scooter. Maybe back when I was like 10 or so. Been along time. Did a lot of research on which scooter to get and finally came to the decision of getting this. I’m a newbie to scooters and I was riding this in no time. I weigh 200 and this scooter does great with my weight. I was seeing people complaining about the speed and that it differs. Well u have to figure in your weight and what mode u have it in. It’s not a car. It’s a scooter. Different things come into play. I love the app. U can track ur ride and it even gives u a detailed look at ur rides. If you’re in the market for a new scooter this is the one to get. I wouldn’t say this would be right for an under 14 kid. Love it
I would recommend this to a friend
Pros mentioned:
Suspension
Rated 4 out of 5 stars
Excellent Scooter but confusing packaging
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it on presale for the $899 and I'm over-all very satisfied. Its my first scooter and the suspension is amazing. There are a few issues id like to address. The box says 900 w but is supposed to be 1000 w. Im still trying to figue that part out. The app will sometimes deactivate the energy recovery without notice which is a hazard if you are counting on it for braking! There seems to be a limitation to the speed when under a certain range of battery. Hopefully future updates will fix this. The built in horn is nice for alerting pedestrians or cyclists on the road but i added a car horn to speak the same language as cars, the built-in horn just is not loud enough.