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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 646 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Max G2 Electric Kick Scooter's excellent suspension, smooth ride, and impressive range. They appreciate its reliability, build quality, and fun factor. However, some users express concerns about its weight, overheating issues, warranty limitations, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 646 reviews
  • Pros mentioned:
    Speed
    Cons mentioned:
    Motor

    Rated 5 out of 5 stars

    Well worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is amazing! Very fast and ready to go right out of the box. It helps me cut down on the gas I am using during my daily commute to work (2.5 miles from my house). It accelerates very quickly. The only annoying bit is you have to push off from the ground fairly hard to get the motor to engage, you can't simply press the accelerator. (but that also might be a safety feature so the machine does not speed off if you unintentionally hit the accelerator while waiting for your turn to go at a stop light or such thing)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thats my husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get in the car just all around fun scooter to have if you thinking of buying one than dont think trice get this scooter its worth the money does what said eady to ride

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Suspension

    Rated 5 out of 5 stars

    The perfect first scooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought about getting an electric scooter but Best Buy had this one for $799 if i pre-order it and i gave it a try. This scooter is awesome. The features i like the most are the suspension, lights, alarm and that you can us Find My app on your iphone to see where the scooter is. I weight 220lb and this scooter move pretty good. I dont know how good would be the range i would able to get but im pretty sure it will be at least 20 miles and im happy with at least that. I will recommend this scooter to anyone.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi MAJG1 - thank you for the review... we agree... the Max G2 is awesome! =). Enjoy.

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option I could have made is to have bought my Ninebot Segway scooter. I use it every day to go to work, it's fun, fast and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway G2 Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase my first electric scooter and I choose Segway because of their reputation of quality products. This scooter has been more than i thought it would be. If i could ride it everywhere I would. The speed, battery life and and overall comfort i give this a 10+. I really satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    So smooth and good to go

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the 1st Ninebots. Too harsh with no suspension. Sold it within months. Now 3 years later this is way improved. Super comfy suspension with very good power. I don't have any complaints. Just a fyi. Don't update to firmware 1.7.6. caused me to lose torque and off the line power. I have 1.7.0 now and it's great feeling. If updating firmware go to Reddit get some advice lots of advice and don't update blindly if you are already happy with the performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Fun travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy, fun, and safe travel. The entire family loves

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    If I could give it 4 1/2 stars I would.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my first escooter a Gotrax GXL2 where I realized it was struggling with my weight. And my neighborhood in Central NJ has more varied inclines, dealing with suburban street traffic, potholes, and to commute to work occasionally where I'm anxious about battery life. The Ninebot Max G2 feels less like an toy and more like a vehicle's imo. It's more sturdy, better handling, can handle different road conditions and it's smooth. I feel more seen on the road with an working breaklight, turn signals and a brighter light. I'm 5'8“ and I don't feel fatigued or feel my feet is crowded when ridding the scooter or feeling every bump on the road or sidewalk The only drawback is the weight. Most of the weight imo is in the back where the motor is located. So if you live on a walkup or take transit where u need to lift the scooter up and your not use to lifting 55+ lbs you're going to struggle. Kinda wish the turn signal button wasn't too close to the horn button, I keep hitting it accidentally. If the horn button was located on the right side handle it would have been a better placement. Aside from those two things I recommend the scooter if your want a scooter for a last mile commute to work and home and if you want a scooter for leisure riding.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your feedback! We appreciate your time taken to write this review. Glad to hear you are enjoying your Segway product!

  • Rated 5 out of 5 stars

    Segway gmax2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price quality built the range is good and no problems picking it up from the store Best Buy lower the price

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thanks so much for your review! We're glad to hear you're happy with the build quality and range. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best scooter by far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with this being my first scooter i can confidently say this will replace my car commuting to university. It breaks really fast, is really quick in sports mode, and has great range, as well as an impressive app compared to other scooters. By far the best bang for your buck.Would recommend again! Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Suspension

    Rated 5 out of 5 stars

    Something more than just a scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite fast, soft suspension, easy to use. I really liked it!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    The best daily commuter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth ride, good range, probably the best one you can get by far.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you blast with it and keep on adventuring!

  • Rated 5 out of 5 stars

    Best all time favorite scooter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All time best scooter I have had just about all the scooters Best Buy sales but this one is the best money can buy. I have had people ask where I got it from and they have brought the exact same scooter. I have sold so many of these scooters just from taking mine everywhere.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for sharing your enthusiasm! We’re thrilled to hear that your Max G2 is topping your list and even inspiring others to get the same model. At Segway-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item, fast, solid, good add ons, light, shocks, comfortable

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jamie, We're so glad to hear that you love your Max G2! Thank you for sharing with us your experience and feedback! Keep on adventuring!

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its just fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter. I weigh roughly 220 lbs and this thing moves just fine with me on it. Has a good battery life. It has a security feature where if you don’t enter a passcode and try to roll away on it, the motor will fight you and pull the scooter back. Overall, a good and fun product.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Frank, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Very well balanced scooter except for battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent e-scooter. It is fast, responsive. Suspension is great and helps absorb those bumps. In dire situations, breaks do not stop the scooter fast enough I feel. The mileage estimation shown on the app seems far off from what you actually get. I use it to commutw to office which is about 2.5 miles frommy apartment. I charge it to only 80% as recommeneded in the app for daily use. I aleays use it in sport mode. At 80% battery, the app shows that I can get 20 miles in sport mode. However, what I have noticed is I can only commute to office twice and the battery reaches to about 10-20%. So realistically I get about 10-12 miles out of it in sport mode. That is 50% of what they claim. The terrain to my office is pretty balanced except for slope for about 200 ft with decent elevation. Still very mediocre performance of battery despite their ridey-long technology claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice scoot scoot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never even rode a scooter. Maybe back when I was like 10 or so. Been along time. Did a lot of research on which scooter to get and finally came to the decision of getting this. I’m a newbie to scooters and I was riding this in no time. I weigh 200 and this scooter does great with my weight. I was seeing people complaining about the speed and that it differs. Well u have to figure in your weight and what mode u have it in. It’s not a car. It’s a scooter. Different things come into play. I love the app. U can track ur ride and it even gives u a detailed look at ur rides. If you’re in the market for a new scooter this is the one to get. I wouldn’t say this would be right for an under 14 kid. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 4 out of 5 stars

    Excellent Scooter but confusing packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it on presale for the $899 and I'm over-all very satisfied. Its my first scooter and the suspension is amazing. There are a few issues id like to address. The box says 900 w but is supposed to be 1000 w. Im still trying to figue that part out. The app will sometimes deactivate the energy recovery without notice which is a hazard if you are counting on it for braking! There seems to be a limitation to the speed when under a certain range of battery. Hopefully future updates will fix this. The built in horn is nice for alerting pedestrians or cyclists on the road but i added a car horn to speak the same language as cars, the built-in horn just is not loud enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter has a excellent range and battery life is more than enough to get you through the day the stability on this scooter is very sturdy and smooth 10 out of 10 I love this scooter no regrets

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scooter ever bought would recommend has good speed and great brakes from segway.

    I would recommend this to a friend