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Customer Ratings & Reviews

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Your price for this item is $649.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Max G2 Electric Kick Scooter's excellent suspension, smooth ride, and impressive range. They appreciate its reliability, build quality, and fun factor. However, some users express concerns about its weight, overheating issues, warranty limitations, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 648 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best scooter for me was the g2 scooter it’s fire

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Michael! We’re so happy to hear that you love our product! Quality is always our top concern, and we’re glad we met your expectations.

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Easy and efficiency.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and smooth ride. The app is a nice option to plan trips and track the scooter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best in the west

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best scooter ever received in my entire life. this has been a game changer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like run like feeling , the best scooter and autonomy is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me encantó , llegó súper rápido y en buenas condiciones

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot. We are thrilled that you are enjoying your Max G2 thus far. At Segway-Ninebot, we are committed to bring convenience and fun to our customer's lifestyle. If you ever need any assistance, visit our support website. Happy Riding!
      Segway-Ninebot Customer Support

  • Rated 5 out of 5 stars

    Scoters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good transportation great handling maybe a little more power

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review! We are very happy that you are enjoying your Max G2. At Segway-Ninebot we strive to help our customers have a great experience. Ride On, Segway-Ninebot Customer Support.

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Sweet scooter for a sweet pre-order price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 4 segways now the max 30lp the g30 max (2 of them) and the g2 max is by far the funnest ride ive had on a scooter since my first one. I highly recommended this scooter

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Runs smooth. Shocks help a lot on rough streets.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Do not buy this scooter!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this scooter for almost a year now. Almost 1000 miles. It it fast and has been fun. I honestly have loved it up until now. Since the latest software update you can not charge it anymore. Do some research and you will see hundreds of other people stating the same thing. It will begin to charge and after 5 minutes it beeps and shuts off. I’ve tried numerous power outlets and get the same result. All the other complaints are the same. Check Reddit and Google and you will see for yourself. Customer service is horrible. It is all out of the country now so trying to get anything done is nearly impossible. Best Buy should stop selling this product if you can’t fix them. There are no certified repair places in or around Florida. I had to buy a separate $30 charger that plugs into the second port in the charging compartment. It takes much longer to charge. The fact that this company has aloud this to happen and won’t do anything to fix the issue is absurd and Best Buy needs to investigate this product and remove it. DO NOT BUY THIS brand of scooter! You’re wasting $1000. The only thing I can think of is this is their way of getting more money out of the consumer for making you buy the older model charger for it to work. Trust me! Don’t buy it!

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support

  • Rated 5 out of 5 stars

    Love this scooter.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter. I am about to go riding the mount Vernon trail over Thanksgiving and can't wait!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway max G2 10/10!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter! I got it July 1st I had pre ordered it have put over 600 miles on it I ride it a few times a week even mostly just recreational but even in the cold I just bundle up! I Would highly recommend this scooter to anyone 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast scooter!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of this scooter. It takes off fast and goes fast! I love the cruise control function and the shocks for going over bumps. You can ride it in loose weather conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    LACKS SPEED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a cool looking and comfortable scooter. I never got it up to 20 mph , it does about 18 for me other than that like I said the ride is smooth over bumpy roads also it’s pretty easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Great Scooter !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy ! Wont regret suspension is on point and rides smooth .

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Max G2 Scoot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade from the previous Max1, love the shocks feels super smooth and climbs up hills with no hesitation I'm 5'-9" / 180 lbs as a note. Highly recommend for those looking to get into scoots or upgrading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway is the way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best electric scooters on the market! The self stabilizing is perfect for a first time rider. 10/10 highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice, but not stable as the ebike, just be careful riding it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter! Just a fun toy for neighborhood. Easy to use and fun

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Very Nice Scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice I bought 2 of them. I love the fact that it has suspension, it makes it a much better ride and less dangerous riding on unstable ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first scooter and am having fun and it’s better then others

    I would recommend this to a friend