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Customer Ratings & Reviews

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Your price for this item is $649.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 648 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the Max G2 Electric Kick Scooter's excellent suspension, smooth ride, and impressive range. They appreciate its reliability, build quality, and fun factor. However, some users express concerns about its weight, overheating issues, warranty limitations, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 648 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Riding not walking !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son thats a college student. He loves it. Definitely would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    G2 max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger faster but little to bouncy. I like the rear shocks seems very strong but front hydraulic shock can’t be locked or adjusted. Seen pictures of the front shock bent back and Segway has no way of correcting this

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Scootering is all fun.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter is a great example of Segway quality. The people at Best Buy were very helpful in making my decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only four because had to return first one over charging issue. But my new one have close to 600 miles on it and still runs great and I ride Baltimore streets. Overall great ride

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Segway Max G2 Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter for the suspension and abilities for heavy riders. So far so good. Stops very safely too. Really wants to top out at 20 mph, can only hit 22 on a long downhill. I’m over 250 lbs and I’m pretty sure lighter riders will be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Max g2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing eletric scooter. You should definitely buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter! It’s very fast and smooth and the suspension is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then a Lime or Bird electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the scooter three to four times a day weekly since i bought it and has been very reliable i personally think its better then those rental scooters around town, I highly recommend buying one !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product & costumer service totally recommend the best buy in tacoma

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience with my purchase and my kid is loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway G 2 Ninebot Electric Scooter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding wirkmanship and performance! I love this Scooter!

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 4 out of 5 stars

    Excellent engineering and build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent engineering and build quality. Heavy duty but well made folding mechanism

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Thankful for the upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been an amazing scooter. Loving the suspension and hydraulics. Living in NYC I utilize my scooter often. Brakes work well and there isnt a start delay like the older model.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway Ninebot Max G2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the world of motorized scooters. This is perfect for what I need to do. And yes it does actually get up to 22 mph, which is pretty fast.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Best kickscooter under 1000

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the scooter during pre-sale for 800$ and it was a steal. Worth every penny. Only con is its heavy but that shouldn’t be a problem to many.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hey Deathstar - thank you for the review... yes, the pre-sale offer was incredible. The Max G2 is the new benchmark for best in class. We will continue to collaborate with Best Buy on some new innovations from Segway coming down the road as well... stay tuned =).

  • Rated 1 out of 5 stars

    Error code 21? Allen screws cheap and can't fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this scooter. I had to drop my car off for some shop work about 9.5 miles away from my house, so I bought this in advance. Drop my car off and about 100 feet into my journey the screen flashes error code #21 and I hear a series of beeping sounds. The app describes the error as: "This alarm is caused by a communication failure between the battery and the controller", then it instructs me to remove the bottom cover to check loose wires of rusted connections. This is on day #2 of ownership btw. I wanted to remove the cover but they attached it with allen bolts and I was 15 miles from home with no allen wrench. I did not receive any allen wrench to remove the bottom screws, or at least one that would fit the weird screw holes with their raised metal rods inside (see pic). I ended up doing the entire trip back home in a weird safe mode that gives ~10% power, barely enough to move the scooter itself with no one standing on top of it. Did that all the way back home, kicking most of the way whenever I wasn't going slightly downhill which took about 2.5 hours, and when it was level or slightly uphill I had to walk and push the scooter. The scooter weighs about 50 pounds so pushing it for miles is not fun. When I got home I discovered my allen wrenches wouldn't fit the screw holes with the raised metal rods inside, so it wasn't just my imagination that these were cheap weird allen screws that don't work with universally common allen wrenches. Maybe Ninebot can comment on why they use weird allen screws that no tools work with? Take a look at the picture and comment. No one can insert their tools to follow repair instructions if there are raised metal rods sticking up in there. So if I can't take the cover off with common universal tools then the only option is to return this back to Best Buy, which is exactly what is happening. Very disappointed, had to do an excruciating 9.5 kick/walk home in the mid-day sun, and can't even fix the problem since they went with cheap weird allen screws.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist you with and someone will get back to you as soon as they can.

      Best,
      Segway-Ninebot Customer Support

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv had this for a little over a year and its perfect no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient little transport

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for sightseeing and touring the neighborhood.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves so much time. Smooth ride. Comfortable grips as well as the platform.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and very fast, usually I use it for my ride to work.

    I would recommend this to a friend