Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 693 reviews
(693 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Segway Ninebot Max G2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New to the world of motorized scooters. This is perfect for what I need to do. And yes it does actually get up to 22 mph, which is pretty fast.
I would recommend this to a friend - Cons mentioned:Weight
Rated 5 out of 5 stars
Best kickscooter under 1000
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the scooter during pre-sale for 800$ and it was a steal. Worth every penny. Only con is its heavy but that shouldn’t be a problem to many.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hey Deathstar - thank you for the review... yes, the pre-sale offer was incredible. The Max G2 is the new benchmark for best in class. We will continue to collaborate with Best Buy on some new innovations from Segway coming down the road as well... stay tuned =).
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Scootering is all fun.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is a great example of Segway quality. The people at Best Buy were very helpful in making my decision.
I would recommend this to a friend Rated 4 out of 5 stars
Solid
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time to time it does not start up right away after coming to a full break/stop. Easily scratched But ride is very smooth and barely feel any bumps.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dan,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re glad to hear that you enjoy the smooth ride and how well it handles bumps. Your feedback about occasional startup delays after a full stop and the scooter being prone to scratches is very valuable—it helps us identify areas where we can improve the experience for riders.
If you’d like assistance with the startup issue or tips on protecting the scooter’s finish, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’d be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Thankful for the upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been an amazing scooter. Loving the suspension and hydraulics. Living in NYC I utilize my scooter often. Brakes work well and there isnt a start delay like the older model.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Riding not walking !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son thats a college student. He loves it. Definitely would buy again.
I would recommend this to a friend Rated 5 out of 5 stars
Fun scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scooter! Just a fun toy for neighborhood. Easy to use and fun
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dan,
Thank you for sharing your review of the Segway Max G2 Electric Scooter. We’re delighted to hear you love it and that it’s become such a fun ride around the neighborhood. Knowing it’s easy to use and brings enjoyment is exactly what we hope for with every scooter.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first scooter and am having fun and it’s better then others
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Danial,
Thank you for sharing your review of the Segway Max G2 Electric Scooter. We’re excited to hear this is your first scooter and that you’re having so much fun with it! It’s great to know the Max G2 has exceeded your expectations and stands out compared to others.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Error code 21? Allen screws cheap and can't fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this scooter. I had to drop my car off for some shop work about 9.5 miles away from my house, so I bought this in advance. Drop my car off and about 100 feet into my journey the screen flashes error code #21 and I hear a series of beeping sounds. The app describes the error as: "This alarm is caused by a communication failure between the battery and the controller", then it instructs me to remove the bottom cover to check loose wires of rusted connections. This is on day #2 of ownership btw. I wanted to remove the cover but they attached it with allen bolts and I was 15 miles from home with no allen wrench. I did not receive any allen wrench to remove the bottom screws, or at least one that would fit the weird screw holes with their raised metal rods inside (see pic). I ended up doing the entire trip back home in a weird safe mode that gives ~10% power, barely enough to move the scooter itself with no one standing on top of it. Did that all the way back home, kicking most of the way whenever I wasn't going slightly downhill which took about 2.5 hours, and when it was level or slightly uphill I had to walk and push the scooter. The scooter weighs about 50 pounds so pushing it for miles is not fun. When I got home I discovered my allen wrenches wouldn't fit the screw holes with the raised metal rods inside, so it wasn't just my imagination that these were cheap weird allen screws that don't work with universally common allen wrenches. Maybe Ninebot can comment on why they use weird allen screws that no tools work with? Take a look at the picture and comment. No one can insert their tools to follow repair instructions if there are raised metal rods sticking up in there. So if I can't take the cover off with common universal tools then the only option is to return this back to Best Buy, which is exactly what is happening. Very disappointed, had to do an excruciating 9.5 kick/walk home in the mid-day sun, and can't even fix the problem since they went with cheap weird allen screws.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist you with and someone will get back to you as soon as they can.
Best,
Segway-Ninebot Customer Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Max g2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing eletric scooter. You should definitely buy it!
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Marco,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you find it amazing and would recommend it so strongly. It’s wonderful to know the scooter’s performance and quality have impressed you and delivered such a great riding experience.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves so much time. Smooth ride. Comfortable grips as well as the platform.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product & costumer service totally recommend the best buy in tacoma
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. I am having a lot of fun with it. So nice having three speed modes. Very smooth ride. Very happy with my purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Segway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience with my purchase and my kid is loving it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Scooter. We’re thrilled to hear you had an awesome experience with your purchase and that your child is loving it! Bringing joy and excitement to riders while delivering reliable performance is exactly what we aim for.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 4 out of 5 stars
Excellent engineering and build quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent engineering and build quality. Heavy duty but well made folding mechanism
I would recommend this to a friend Rated 5 out of 5 stars
The best scooter of 2024.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is impossible to beat at this price. This is my favorite scooter. It is so much comfortable and fun to ride. Addicting. It is not fun to haul it up the stairs though. If you only learn one thing from me I would tell you that NO scooter will ever get anywhere near the advertised range Especially if you are in Drive or Sport mode and/or if you're climbing hills. It's just the nature of the beast. I would recommend you buy a scooter with a lot more range or battery than you think you need or you might be walking back. That's experience talking.
I would recommend this to a friend- Pros mentioned:Ride quality
Rated 5 out of 5 stars
FANTASTIC SCOOTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter! It may not look as Appealing as the Segway P series, but performs like No other scooter!! Soaks up pot holes and bumps like a charm. Beautiful rides!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
best electric scooter i've ever bought !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love every single thing about this scooter !! highly recommend !! runs great and is very easy to ride and set up. 10 out of 10
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iv had this for a little over a year and its perfect no problems
I would recommend this to a friend Rated 5 out of 5 stars
Need a seat like the dx 40
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around gave it the good ole test drive then worked it all day we'll see how it does around the beach area in Destin
I would recommend this to a friend