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Customer Ratings & Reviews

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Your price for this item is $649.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 649 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers often highlight the Max G2 Electric Kick Scooter's excellent suspension, smooth ride, and impressive range. They appreciate its reliability, build quality, and fun factor. However, some users express concerns about its weight, overheating issues, warranty limitations, and charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 649 reviews
  • Rated 5 out of 5 stars

    To the Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by ride. App works perfectly and gives me great data. This is my second Segway and so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sugar Land

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Segway scooter. This one has all the bells & whistles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose anybody box say 900wat power or is it just mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bicycle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition good For using around home your country

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MaxG2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scooter overall. The only thing I don’t like is the screen, not too visible in daytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Max G2 is a Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. No issues with phantom acceleration. Suspension is smooth, Fast. Can't beat $799 price during presale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway Ninebot Max G2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter. So performing really well in all weather conditions

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Terrible Customer Support from Segway

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after six months. Sent to authorized repair shop, it has been there for over three weeks and nothing has been done. Segway does not respond to the repair shop nor have they responded to me. I have contacted them multiple times via email, phone, and online chat. Each time they say they'll put a note in the case file and have someone follow-up with me. To date no one has contacted me nor the repair shop. I cannot adequately express the frustration I have experienced in dealing with Segway. It appears that there is a complete lack of concern for customers after a sale is completed. One would expect a company to stand behind the products it sells.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent electric scooter and compact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice electric scooter and compact. I will recommend this electric scooter to all my friends…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car show scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Cooter I ever have real comfortable also good for two person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun to ride. Takes a little getting used to but then it's great. Do wish it had a little bit more power on hills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good had to do some upgrades to the front suspension but other than that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best transaction I have ever participated in. Scooter is totally awesome. So much fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter is phenomenal this far, safe and the upgrades are felt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing that I’ve ever bought for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for its price. Worth every penny the best!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    east to asen y and easy to use to expencive poor quiality

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi David, We're sorry to hear about your experience with the Max G2. To assist you in resolving this matter, please feel free to contact our after-sales service team at your convenience. Email: technicalsupport@segway.com Hotline: 1-866-473-4929 Hours of Operation: Monday - Friday, 5:30 AM - 5:00 PM Pacific Standard Time. We will do our best to assist you to resolve this promptly and efficiently.

  • Rated 5 out of 5 stars

    Good starter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great starter scooter no issues yet. Charging holds and smooth ride.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    max g2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fun to cruise on. me and the fiance take them out all the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Segway came damaged

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a Segway Max G2 online for my Sons birthday & It came damaged. Working on trying to get it exchanged asap.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Oh no, not the kind of birthday surprise we had in mind! We’re so sorry the Max G2 arrived damaged, but don’t worry—we’ll work on getting that exchange sorted out ASAP so your son can get rolling in no time. Please reach out to technicalsupport@segway.com for further assistance. Thanks for your patience, and we’ve got this covered!