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Customer Ratings & Reviews

$699.99
Save $700
Comp. Value: $1,399.99

Customer reviews

Rating 4.6 out of 5 stars with 693 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 693 reviews
  • Rated 5 out of 5 stars

    Awesome toy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to be very safe in these things. Super fun toy to take to you wherever you need to go.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Purchaser

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter rode great. Bought the more expensive version because of the alarm/find my features. However, the alarm needs upgrading. Great for campus . . . Until it got stolen.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      We are sorry to hear this. We will forward your suggestion to our product development department. If possible, you can check out our latest products—we’d love to serve you again!

  • Rated 5 out of 5 stars

    To the Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed by ride. App works perfectly and gives me great data. This is my second Segway and so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dose anybody box say 900wat power or is it just mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product so much fun for the whole family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MaxG2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good scooter overall. The only thing I don’t like is the screen, not too visible in daytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sugar Land

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Segway scooter. This one has all the bells & whistles

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bluetooth Stopped Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scooter in August 2025. It worked fine for 5 weeks and then stopped connecting via Bluetooth to my phone and the scooter is now locked an unable to be used as a result. I performed all the troubleshooting tips listed on the Segway website, spent hours on the phone with Segway customer support, took it in to a Segway official repair center, none of which solved the issue. After researching the issue extensively online, it sounds like this is a frequent problem with no solution. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.

  • Rated 5 out of 5 stars

    Max G2 is a Winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. No issues with phantom acceleration. Suspension is smooth, Fast. Can't beat $799 price during presale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bicycle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition good For using around home your country

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent electric scooter and compact

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice electric scooter and compact. I will recommend this electric scooter to all my friends…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Segway Ninebot Max G2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter. So performing really well in all weather conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car show scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Cooter I ever have real comfortable also good for two person

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun to ride. Takes a little getting used to but then it's great. Do wish it had a little bit more power on hills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good had to do some upgrades to the front suspension but other than that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best transaction I have ever participated in. Scooter is totally awesome. So much fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter is phenomenal this far, safe and the upgrades are felt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing that I’ve ever bought for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter for its price. Worth every penny the best!

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Terrible Customer Support from Segway

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after six months. Sent to authorized repair shop, it has been there for over three weeks and nothing has been done. Segway does not respond to the repair shop nor have they responded to me. I have contacted them multiple times via email, phone, and online chat. Each time they say they'll put a note in the case file and have someone follow-up with me. To date no one has contacted me nor the repair shop. I cannot adequately express the frustration I have experienced in dealing with Segway. It appears that there is a complete lack of concern for customers after a sale is completed. One would expect a company to stand behind the products it sells.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Mark,

      We understand that this may be frustrating, and what we want is to find the best resolution for you regarding your Segway Max G2 Electric Kick Scooter. Waiting weeks without updates or progress is not the experience we want for our riders, and we regret that this has been your situation.

      If you are still having issues, please contact our Segway Customer Support team directly at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’ll make sure your case is properly addressed and resolved as quickly as possible.

      Best regards,
      Segway Customer Support Team