Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 693 reviews
(693 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome toy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to be very safe in these things. Super fun toy to take to you wherever you need to go.
I would recommend this to a friendRated 3 out of 5 stars
Purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter rode great. Bought the more expensive version because of the alarm/find my features. However, the alarm needs upgrading. Great for campus . . . Until it got stolen.
I would recommend this to a friendBrand response from Official Segway Support
Posted .We are sorry to hear this. We will forward your suggestion to our product development department. If possible, you can check out our latest products—we’d love to serve you again!
Rated 5 out of 5 stars
To the Point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Impressed by ride. App works perfectly and gives me great data. This is my second Segway and so far so good.
I would recommend this to a friendRated 4 out of 5 stars
Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose anybody box say 900wat power or is it just mine
I would recommend this to a friendRated 5 out of 5 stars
Fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product so much fun for the whole family
I would recommend this to a friendRated 4 out of 5 stars
MaxG2
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good scooter overall. The only thing I don’t like is the screen, not too visible in daytime.
I would recommend this to a friendRated 5 out of 5 stars
Sugar Land
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Segway scooter. This one has all the bells & whistles
I would recommend this to a friendRated 1 out of 5 stars
Bluetooth Stopped Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter in August 2025. It worked fine for 5 weeks and then stopped connecting via Bluetooth to my phone and the scooter is now locked an unable to be used as a result. I performed all the troubleshooting tips listed on the Segway website, spent hours on the phone with Segway customer support, took it in to a Segway official repair center, none of which solved the issue. After researching the issue extensively online, it sounds like this is a frequent problem with no solution. Buyer beware.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.
Rated 5 out of 5 stars
Max G2 is a Winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. No issues with phantom acceleration. Suspension is smooth, Fast. Can't beat $799 price during presale.
I would recommend this to a friendRated 5 out of 5 stars
Bicycle
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good condition good For using around home your country
I would recommend this to a friendRated 5 out of 5 stars
Excellent electric scooter and compact
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice electric scooter and compact. I will recommend this electric scooter to all my friends…
I would recommend this to a friendRated 5 out of 5 stars
Segway Ninebot Max G2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent scooter. So performing really well in all weather conditions
I would recommend this to a friendRated 5 out of 5 stars
Car show scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Cooter I ever have real comfortable also good for two person
I would recommend this to a friendRated 4 out of 5 stars
Good time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of fun to ride. Takes a little getting used to but then it's great. Do wish it had a little bit more power on hills.
I would recommend this to a friendRated 4 out of 5 stars
Scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good had to do some upgrades to the front suspension but other than that good
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best transaction I have ever participated in. Scooter is totally awesome. So much fun.
I would recommend this to a friendRated 5 out of 5 stars
Wow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scooter is phenomenal this far, safe and the upgrades are felt
I would recommend this to a friendRated 5 out of 5 stars
Happy Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing that I’ve ever bought for myself
I would recommend this to a friendRated 5 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter for its price. Worth every penny the best!
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Customer Support from Segway
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after six months. Sent to authorized repair shop, it has been there for over three weeks and nothing has been done. Segway does not respond to the repair shop nor have they responded to me. I have contacted them multiple times via email, phone, and online chat. Each time they say they'll put a note in the case file and have someone follow-up with me. To date no one has contacted me nor the repair shop. I cannot adequately express the frustration I have experienced in dealing with Segway. It appears that there is a complete lack of concern for customers after a sale is completed. One would expect a company to stand behind the products it sells.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Mark,
We understand that this may be frustrating, and what we want is to find the best resolution for you regarding your Segway Max G2 Electric Kick Scooter. Waiting weeks without updates or progress is not the experience we want for our riders, and we regret that this has been your situation.
If you are still having issues, please contact our Segway Customer Support team directly at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). We’ll make sure your case is properly addressed and resolved as quickly as possible.
Best regards,
Segway Customer Support Team















