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Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 747 reviews
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice scooter.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first scooter. It looks very well made. The range will never be 40 miles (it's extremaly boring drive it on ECO mode). Always using the SPORT mode you should get 25 miles range (at least). Suspension makes it comfortable but nothing like WOW. Its ok. That's an extremaly heavy scooter, it's uncomfortbale to handle (even if you fold it). Very good scooter for begginers and the app works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Flying to work

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with driving for first time fast and secure filling like flying in the air absolutely amazing experience now I use all days for going to work wow arrived early !!! At work nice

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Oscar,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that your first ride was such an amazing experience — fast, secure, and truly like flying through the air! It’s wonderful to know the scooter is now part of your daily commute and even helps you arrive early to work.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Awesome! Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Good battery life. No issues till now.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for your review, we're happy to hear you are enjoying your Segway-Ninebot Max G2 scooter. At Segway-Ninebot we're committed to delivering high-quality products and experience for our customers. Happy Riding, Segway-Ninebot Customer Support.

  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Everyone should have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one for a couple of years, and i am glad i made the purchase. Durable, fast,and easy to operate. Perfect for the city.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Jack, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter! It’s very fast and smooth and the suspension is great!!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Claudia,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear how much you love it and that the speed, smooth ride, and suspension have all impressed you. It’s wonderful to know the scooter is delivering such a fun and comfortable experience.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Older new to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I paid for the scooter it is a phenomenal by one of my favorite things about this scooter is the fact that you only need a power cable to charge it and not a brick The suspension is awesome the app is very useful and offers many features not found on other scooter or scooter apps the speed is perfect the range is adequate for day-to-day use the scooter is durable the tires are very grippy and resistant to punctures there are turn signals and a nice loud horn the handlebars are perfect the deck is large and comfortable the headlight is in the perfect spot if I had one gripe about this scooter it would be the folding latch it's annoying but it works.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Meezy. We’re so happy to hear that you enjoyed your purchase! Don’t forget to check out our latest products—we’d love to serve you again!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy enough for a linebacker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son LOVES this scooter. He's a college football player, so I was worried about how it may hold up hauling a linebacker around campus daily. He has had zero issues, and swears the time he saves not driving his truck and hunting a parking space has raised his GPA :)

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Kristy, It’s fantastic to hear how much your son loves the MAX G2 scooter and that it’s holding up well even with the demands of daily campus travel for a college football player! We are committed to deliver premium products with the best customer experience. If you ever need any assistance, please reach out at technicalsupport@segway.com

  • Rated 5 out of 5 stars

    Fantastic so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast but feels stable, absorbing shocks properly, fun and efficient to ride. The only downside I can think of is that the find device option is only available on iPhone and not Android, so I'm a little concerned if it ever gets stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Suspension

    Rated 5 out of 5 stars

    Absolutely Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway Ninebot Max G2 stands out as a top-tier electric scooter, offering a compelling mix of power, comfort, and smart features. Its robust motor and suspension system make it suitable for various terrains, while the app integration enhances user experience. However, potential buyers should be aware of reported issues related to display visibility and firmware updates. Overall, for those seeking a reliable and feature-rich commuting solution, the Max G2 is a strong contender in the electric scooter market.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Ride quality, Speed, Suspension

    Rated 5 out of 5 stars

    The price is right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter I’ve been waiting for. Good suspension. 22MPH fast enough. Built strong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great scooter, decent price if on sale for 1000

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Segway scooter. Has plenty of power, battery life is good. Only will take about a 22-25% hill grade with out using extra pushes from your foot to get up the hill without stopping. Anything under that it works great. Takes a little while to charge completely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Electric scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter lots of power last a long time. We have had a few electric scooters and this one is by far the best

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Tabitha, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features, power and range. We hope you have a blast with it and keep on adventuring!

  • Rated 5 out of 5 stars

    Ninebot Kickstart Electric Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this scooter lol. Maybe the best purchase I've ever made. It gets me where I need to go, it's fast and reliable and great going uphill. I highly recommend this to anyone needing cheap transportation or just something fun to ride. I seriously love it

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    The Best Choice, This is the standard. Number 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Comfortable Ride. Excellent Range, Amazing Build Quality Heavy Duty very stable. Apple integration nice touch. And if you ask me the best choice compared to competitors. That cost more. But the Segway MaxG2 just a better value in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Excellent power & convenince

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power & efficiency compared to the F35. Strong constant power going up hills with a high grade. The alarm feature and signal indicators are great. The app is very useful. The ride is great and being able to adjust the rear suspension is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Top notch quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional all throughout. High quality gauge materials, and a powerful motor that will effortlessly climb hills, even for a 205lb guy like myself living in Colorado.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Davy,

      Thank you for sharing your feedback on the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that the build quality and powerful motor are exceeding your expectations, even on hills in Colorado. It’s great to know the scooter delivers reliable performance and durability for riders of different weights and terrains.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Good and comfortable scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway Ninebot Max G2 is the ultimate 'set it and forget it' commuter. If you don't have to carry it up three flights of stairs every day, it is arguably the best value-for-money scooter on the market for long-distance comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Segway MaxG2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as an upgrade from an older Segway. The speed is perfect and the range is awesome! Only thing I dont like is the turn signals I keep bumping the switch while riding.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Scooter. We’re thrilled to hear the speed and range are meeting your expectations and that the upgrade from your older Segway has been a great experience. We appreciate your feedback regarding the turn signal switch — insights like yours help us continue improving the riding experience for all customers.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Scooter with Decent Speed and Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth experience so far with this scooter. Best Buy pick-up process was a breeze. The deck is a good size, the shocks work well and the speed is more than quick enough for most riders. Riding around at full speed, I'm seeing around 25 miles of actual range - which is more than enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    SEGWAY G2 MAX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Segway G2 Max is a fun scooter. Nice speed and comfortable ride.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you find it fun, with nice speed and a comfortable ride — that’s exactly the kind of experience we aim to deliver. It’s great to know the scooter is living up to your expectations and making your rides enjoyable.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team