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Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 747 reviews
  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Honest Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this scooter after returning a scooter from Amazon that was junk. I am very impressed with teh build quality. And mostly, it does what was advertised not misleading like Amazon's stuff

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Dominic,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you’re impressed with the build quality and that the scooter delivers exactly what was advertised. It’s great to know it stood out as a reliable choice after your previous experience elsewhere, and we truly appreciate your trust in Segway.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for my child 6 years old, hi's very happy with this scotter

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Oscar,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that your 6‑year‑old is very happy with it and that you find the scooter to be of really good quality. It’s wonderful to know it’s bringing joy and reliability to your family. Your feedback is greatly appreciated.

      For any questions or assistance, please contact our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    pretty good little acooter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only about 50 lbs - easy to toss into car another 20 lbs and $500 it’ll go up hills better - but this 60 pounder does pretty good - lots of fun - seems really well built -

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Scooter to buy and will always get Segway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent scooter and the name Segway live up to its name. would definitely recommend this scooter to anyone.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi OTownGuy - thank you for the review! We love the Max G2 too...

  • Rated 5 out of 5 stars

    Great scooter, long battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this scooter for 1 year. The battery still holds a good charge and works very well. It is easy to use and reliable for daily rides. I really like it and recommend it.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Vache,

      Thank you for sharing your review on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that after a year of use, the battery continues to hold a strong charge and that the scooter remains reliable for your daily rides. It’s wonderful to know you find it easy to use and worthy of recommendation.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality, Speed

    Rated 5 out of 5 stars

    Segway Max G2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of this amazing scooters for my 2 kids 9 and 12 and they love them. They ride smooth and fast and it gives you the control to manage speed until kids get use to maneuvering comfortably

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Segway Max G2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed using my Segway Max G2. I will be using it more around the neighborhood more as the weather clears up. It is fun to scoot down the street to visit friends.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Boot Scoot’n Boogie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Battery life is great. And it zooms. This is my first electric scooter. I’ll be buying this one again when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best price and best build

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scooter! Super smooth and extremely well built. Best Buy had the best price on this scooter and super fast delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Somewhat bulky but the range and speed make up for it. Upgraded from the F2 and it definitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G2 max scooter 5/5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter hasn’t died on me or failed on me. Suspension is a little squeaky but that’s standard for a spring suspension overall a good scooter and do recommend.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review on the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that it has been reliable for you and that you recommend it. We appreciate your observation about the suspension squeak—spring suspensions can sometimes produce minor noise, but we’re glad to know it hasn’t affected your overall positive experience.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Best scooter ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down some of the best scooters I’ve written. They ride very smooth. They’ve got no jerkiness. You can go over the bumps and it’s super smooth. I would definitely buy another one of these.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jessicac,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear it’s one of the best scooters you’ve ridden, with smooth handling, no jerkiness, and excellent performance over bumps. It’s wonderful to know you’d definitely buy another — that kind of confidence is exactly what we strive to deliver with every ride.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent and smooth ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter does its job and is incredibly smooth. I haven't used one in years, but it was such an easy learning process. Riding through the city is tough and dangerous at times, especially with all of the debris. This scooter handles most obstacles like a champ and handles my weight (240 lbs) like nothing. I also really like the security integrated in it. It will not ride unless you activate it from your phone. Customer service was also top notch. I look forward to enjoying this for many miles to come!

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you very much for sharing your great experience with Segway-Ninebot. We are grateful for your support! We are thrilled that you are enjoying your scooter thus far. At Segeay-Ninebot, we are committed to deliver premium products with the best customer experience. If you ever need any assistance, visit our support website. Enjoy!
      Segway-Ninebot Customer Support

  • Rated 5 out of 5 stars

    Great scooter

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rides smooth with a 220+ rider at 22mph great scooter all the way around.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Segway G2 MAX geek

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Segway G2 Max. Way more than I thought would. It’s not super light, but it does fold making it easy enough for me to pack up and down 3 flights of stairs without too much trouble. I get lots of compliments on it. It rides great, doesn’t go too fast, and has a nice battery life. The features are always being upgraded through formware updates. One unlocked MPH at a time when I was getting comfortable and wanted that boost. You can configure the settings as you like so if speed isn’t your thing, simply dial it back a bit on the app, all through your phone. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it on campus to get to class and he loves it

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that your son is enjoying it on campus and that it’s helping him get to class with ease. It’s wonderful to know the scooter is providing both convenience and reliability for his daily routine.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Near-perfect, super fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benchmark. This is a near-perfect machine. The only downside is the weight. It is considerably heavy. But it checks all the boxes and more.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that you consider it a benchmark and near‑perfect machine. Your feedback about the weight is valuable, and we appreciate you noting that despite this, it still checks all the boxes and more. It’s great to know the scooter delivers the performance and quality you were looking for.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Ride quality

    Rated 5 out of 5 stars

    Superior scooter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter is best in class. Superior ride and power.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you consider it best in class and that its ride quality and power have impressed you. Delivering a superior riding experience is exactly what we aim for, so your feedback means a lot to us.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Segway G2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this scooter is that it is convenient to take with you on public transit because it folds up.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Wilfredo, thank you for your review! We are very happy that you are enjoying your scooter. At Segway-Ninebot we strive to help our customers have a great experience. Ride On, Segway-Ninebot Customer Support.

  • Pros mentioned:
    Overall performance, Ride quality

    Rated 5 out of 5 stars

    Max G2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Fun to ride. Good build quality and reliable.

    I would recommend this to a friend