Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 747 reviews
(747 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Arizona Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Full Experience. I pre ordered 2 G2's at the end of April at the $799.99 price. Picked them both up July 1st. Assembled the first scooter, great. Assembled the second scooter, problem. Scooter #2 had an issue with the collar where it locks into place. The tab was missing. I then returned that scooter to Best Buy and received my replacement 5 days later. Assembled the replacement scooter, perfect. All firmware updates went smooth on both scooters. the replacement scooter has a small noise in the front wheel that I believe is the brake pad slightly rubbing. I am hoping with some more riding that will dissipate as it is kind of annoying to hear. Outside of that, the scooters ride like a cloud, and we couldn't be happier with them. If you followed the indiegogo page or reddit you will certainly hear about some of the problems people have encountered such as overheating, or ghost acceleration/braking. Keep in mind more people will take the time to write a complaint then a positive review. I have had none of these problems as of yet, but do keep it in the back of my head so not to be alarmed if any occur. For reference I am located in Arizona, and it's been over 110 degrees fahrenheit here. I weight 190lbs and am 5'10". Both units I have stated 1000watt on them. I am running tires at 45psi and have set my charging limit to 95%.
I would recommend this to a friendRated 5 out of 5 stars
Great Scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool and fast. Great purchase for sure. I recommend this for anyone.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jose,
Thank you for sharing your 5‑star review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that you find it cool, fast, and a great purchase. Your recommendation means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and fun for riders everywhere.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy store on Pacific Ave in Stockton California provided excellent customer service. They go above and beyond to help you. Highly recommend shopping there.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Tina,
Thank you for your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you had such a positive experience at the Best Buy store on Pacific Ave in Stockton, California. It’s wonderful to know their team went above and beyond to assist you, and we truly appreciate your recommendation.
If you ever have questions or need assistance, please reach out to Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Speed
Rated 5 out of 5 stars
Max g2
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great max g2 scooter fast and reliable 22 mph
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hello Juan, thank you very much for sharing your experience, we’re thrilled to hear that you find the Max G2 to be a great scooter, fast and reliable. If you ever need any assistance, please reach out to technicalsupport@segway.com. Happy Riding, Segway-Ninebot Customer Support.
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
My back up ride.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great transportation everywhere. handle and ride very smoothly.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review, we're glad to hear what features you like best. If you ever need any assistance, visit our support website. Enjoy!
Segway-Ninebot Customer Support.
- Pros mentioned:Suspension
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the scooter. I am a bigger guy. I weigh over 300 pounds but the scooter moves just fine. The suspension works great and I use it all the time.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Jeisson, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Segway ninebot gmax 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly can't wait to upgrade it and have more fun with it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for your review! We are very happy that you are enjoying your Max G2. At Segway-Ninebot we strive to help our customers have a great experience. Ride On, Segway-Ninebot Customer Support.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Love my Segway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Segway is the best, and now with shocks, it is even better. What a great ride and huge improvement over my prior Segway. The battery life is amazing as well. Added safety features such as horn and blinkers is piece of mind.
I would recommend this to a friend Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Purchase I could have made. Makes it way easier to get the train station from home.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Victor,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear it’s been the best purchase for you and that it makes getting from home to the train station so much easier. It’s wonderful to know the scooter is helping simplify your daily commute while delivering reliable performance.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great scooter
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter was a great addition to the family we love Segway and will be a Segway customer for life
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Brian,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that it’s been such a great addition to your family and that you love the Segway experience. Your loyalty and enthusiasm mean a lot, and we’re honored to have you as a Segway customer for life.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
My ride
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Ride is nice and smooth. Good response to commands. Excellent value.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Theresa,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you love it and are enjoying the smooth ride, responsive handling, and excellent value. It’s wonderful to know the scooter is meeting your expectations and providing such a positive experience.
If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Best first time Scooter ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this scooter bought so i can bring it with me to Florida for work and i ride this thing everyday my rental is just parked all day
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Superb!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is awesome. The girl assisted me she is very accommodating and patient and always answers my questions.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Arthur,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you find the scooter awesome and that it’s delivering the performance you expected. It’s also wonderful to know you had such a positive experience with the assistance you received — patience and helpfulness make all the difference when choosing the right product.
We’re delighted the Max G2 has met your needs and that your overall experience has been superb.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent speed riders I enjoy very much good running and speed
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Valemtin,
Thank you for sharing your 5‑star review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that you enjoy the excellent speed and smooth performance. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine reliability, comfort, and fun for every ride.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
My scooter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the scooter. It is comfortable and it’s a smooth ride.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Jessica,
Thank you for sharing your 5‑star review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you love your scooter and that it provides a comfortable, smooth ride. Your feedback means a lot to us and reinforces our commitment to delivering scooters that combine performance, reliability, and everyday enjoyment.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great .............................................
I would recommend this to a friendRated 5 out of 5 stars
Useful, and fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good for getting around and not wasting gas. Holds a pretty long charge too, I charge it maybe once a week with my current usage. The price isn't too bad, but if you want speed you might want to look elsewhere. For just a little more money you can get something faster, but it won't be a segway.
I would recommend this to a friendRated 5 out of 5 stars
Very nice ride.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ride very well . If you looking for a upgrade this is it.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Gregorio,
Thank you for sharing your 5‑star review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that you enjoy the ride quality and that it delivers the upgrade you were looking for. Your feedback means a lot to us and reinforces our commitment to providing scooters that combine comfort, speed, and reliability for every journey.
If you need further assistance or have any questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Armas
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is of good quality presentation and the mode of operation is very easy I recommend it
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Armando,
Thank you for sharing your review on the Segway - Max G2 Electric Kick Scooter Foldable w/ 43 Mile Range and 22 MPH Max Speed - Black. We’re pleased to hear that you find the product to be of good quality and that its operation is easy and convenient. We truly appreciate your recommendation and are glad the scooter has met your expectations.
If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality, Speed
Rated 5 out of 5 stars
Wow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice e-scooter very well built, fast and powerful also for tall people
I would recommend this to a friend