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Customer reviews

Rating 4.6 out of 5 stars with 747 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 747 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy scooter, amazing speed and long battery time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome find.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter. Great battery life only thing is the app required for it and only one person can sync to it. Not too complicated to switch or share code though.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Robert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very fast delivery and good quality service

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Robert,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you found it to be an excellent product, with fast delivery and good quality service. It’s wonderful to know your experience has been smooth from purchase to ride.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Speed, Suspension

    Rated 5 out of 5 stars

    Vroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad cool. Good suspension pretty quick good brakes.

    I would recommend this to a friend
  • Pros mentioned:
    Ride quality
    Cons mentioned:
    Hill climbing

    Rated 5 out of 5 stars

    Good deal for skinny guys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and fast ride. But for me little weak for uphills

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid ride fast and easy to use no problems with the scooter

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this scooter. Its brought me so much joy this last month that i have owned it. Now i want more scooters lol

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi James, We're so glad to hear that you're loving your Max G2! It's a phenomenal ride with fantastic features. We hope you have a blast with it and keep on adventuring!

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    My G2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I really like the scooter. The acceleration is nice and smooth. The shocks are a nice addition and makes hitting bumps much more tolerable. The deck is nice and wide with plenty of length. However, I wish the display was bigger to show the speed and showing the battery scale on a percentage basis.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok this is my first midrange priced scooter. I paid twice the price i did for a hiboy ks4. I honestly am disappointed. I expected way for for double the price. I purchased this Segway G2 3 months ago and during that time, i rode and rode and rode… and after only 500 miles or so, the thing is falling apart. Ive tried tightening any screws i can find, it still is creaky. After 450 miles, the tires started to lose a noticable ammount of psi and since then need to be inflated before every ride. I am careful with the scooter but have run the tires through gravel and glass but this blows. Once you need this level of maintanance, its costly to fix or maintain. Im female so i rely on services for repairs like my gender stereotype. This thing didnt go much faster than the ks4 i owned before it. It only lasted about half as long too.

    No, I would not recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist with and someone will get back to you as soon as they can. Best, Segway-Ninebot Customer Support.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Build to Last

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely Happy with my Selection. Is a Reliable E Scooter behind some intelligent people that know what people really like. Safety is Top notch. Segway is the Standard of E Scooter I know my Max G2 is going to Last for Many years to come. Excellent Jod and don’t Stop innovating , Good Luck to Segway CEO

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running very well! Battery is pretty good. It’s a little heavyweight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Segway scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a blast fast and lasts forever on a charge

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Smile while you commute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to smile while you commute, look no further! The get up on this thing is awesome and people look at you and wish they had one! I love this one over the step down because has an apple air tag in it, hydraulics, fast speeds and long battery range. Can't get enough of my scooter!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Segway Max G2 Awesome Ride

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scooter was amazing. Great shocks, good up hill pull, and mile range. Whatever you do, place an air tag in your scooter.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Hi Shawn, We're so thrilled to hear that you're enjoying your Max G2! It's a fantastic ride and a lot of fun. Thank you for sharing your experience with us and keep on adventuring!

  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scooter, has a far range and gets up to a good speed. very impressed.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Dominic,

      Thank you for sharing your review on the Segway - Max G2 Electric Kick Scooter Foldable w/ 43 Mile Range and 22 MPH Max Speed - Black. We’re glad to hear that you’re impressed with the scooter’s range and speed, and that it has been such a positive experience for you. It’s great to know the Max G2 is delivering the performance you were looking for.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Rated 4 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable. Goes anywhere with little maintenance, only improvement would be the battery life

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Daniel,

      Thank you for sharing your review on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you find it fast, reliable, and low‑maintenance, making it a great companion for getting around. We also appreciate your feedback regarding battery life—your input is valuable and will be shared with our product team as we continue to enhance performance and efficiency.

      If you need further assistance or have questions about your scooter, please contact Segway Customer Support at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929). Our team will be happy to help.

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    Amazing scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scooter! My 14 year old son loves it! We brought a second one for dad to ride and we fight over who’s gonna use it first!! I guess we need to get a third one. Great price

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Customer,

      Thank you for sharing your review of the Segway Max G2 Electric Scooter. We’re thrilled to hear your 14‑year‑old son loves it and that it’s become such a hit in your family — so much so that you had to get a second one and are already thinking about a third! It’s wonderful knowing the scooter’s performance and price have made it a favorite for both kids and parents alike.

      If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team

  • Rated 5 out of 5 stars

    I LOVE THIS SCOOTERRR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my life easier and I’m so happy it’s waterproof!!! I love this thing!!! The breaks are super responsive and it’s so easy to use and so so fun. Best purchase I’ve made in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put together , like 4 screws . Charged for like 5 mins before daughter rode it all around neighborhood. Plus Best Buy had this at the best price around.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Joe,

      Thank you for sharing your feedback on the Segway Max G2 Electric Kick Scooter. We’re glad to hear that assembly was quick and easy, and that your daughter was able to enjoy riding it right away. It’s wonderful to know you also found a great deal at Best Buy, making the experience even better.

      If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.

      Best regards,
      Segway Customer Support Team

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. The scooter is very fine. My kids love.

    I would recommend this to a friend
    • Brand response from Official Segway Support
      Posted .

      Dear Jason,

      Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that you find it great and that your kids love riding it. It’s wonderful to know the scooter is bringing smooth rides and enjoyment to your family.

      If you ever have questions or need assistance, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).

      Best regards,
      Segway Customer Support Team