Customer Ratings & Reviews

I love the look and feel of this scooter. It takes off fast and goes fast! I love the cruise control function and the shocks for going over bumps. You can ride it in loose weather conditions.

I bought this scooter for the suspension and abilities for heavy riders. So far so good. Stops very safely too. Really wants to top out at 20 mph, can only hit 22 on a long downhill. I’m over 250 lbs and I’m pretty sure lighter riders will be fine.

Great scooter ..perfect for city commuting or just cruising the path at the beach

Excellent Segway Ninebot Max G-2 E- Scooter. I loved it !!

Great scooter with solid performance! Thinking about getting another one.

I have had this scooter for almost a year now. Almost 1000 miles. It it fast and has been fun. I honestly have loved it up until now. Since the latest software update you can not charge it anymore. Do some research and you will see hundreds of other people stating the same thing. It will begin to charge and after 5 minutes it beeps and shuts off. I’ve tried numerous power outlets and get the same result. All the other complaints are the same. Check Reddit and Google and you will see for yourself. Customer service is horrible. It is all out of the country now so trying to get anything done is nearly impossible. Best Buy should stop selling this product if you can’t fix them. There are no certified repair places in or around Florida. I had to buy a separate $30 charger that plugs into the second port in the charging compartment. It takes much longer to charge. The fact that this company has aloud this to happen and won’t do anything to fix the issue is absurd and Best Buy needs to investigate this product and remove it. DO NOT BUY THIS brand of scooter! You’re wasting $1000. The only thing I can think of is this is their way of getting more money out of the consumer for making you buy the older model charger for it to work. Trust me! Don’t buy it!

This is our 3rd Segway! This is the best one yet! Provides higher clearance! Good speed with great shocks!

Great scooter. Works perfect. No issues for now. Recommend

Bought the scooter during pre-sale for 800$ and it was a steal. Worth every penny. Only con is its heavy but that shouldn’t be a problem to many.

New to the world of motorized scooters. This is perfect for what I need to do. And yes it does actually get up to 22 mph, which is pretty fast.

It’s a cool looking and comfortable scooter. I never got it up to 20 mph , it does about 18 for me other than that like I said the ride is smooth over bumpy roads also it’s pretty easy to maneuver.

I use the scooter three to four times a day weekly since i bought it and has been very reliable i personally think its better then those rental scooters around town, I highly recommend buying one !

My bro are still using for drive until his job actually are like 10 miles per day

So nice I bought 2 of them. I love the fact that it has suspension, it makes it a much better ride and less dangerous riding on unstable ground.

Bigger faster but little to bouncy. I like the rear shocks seems very strong but front hydraulic shock can’t be locked or adjusted. Seen pictures of the front shock bent back and Segway has no way of correcting this

and I have a lot of fun with my daughter, we love it

Easy to set up and smooth ride. The app is a nice option to plan trips and track the scooter.

So far its been an amazing scooter. Loving the suspension and hydraulics. Living in NYC I utilize my scooter often. Brakes work well and there isnt a start delay like the older model.

So good item really tuff 5 stars thank you best buy

Very good, I highly recommend He met my expectations