Customer Ratings & Reviews
- Model:
- AA.05.15.01.0002
- |
- SKU:
- 6541285
Customer reviews
Rating 4.6 out of 5 stars with 747 reviews
(747 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the Max G2 Electric Kick Scooter's good speed and overall performance, with many praising its ride quality and suspension. The scooter also receives positive feedback for its battery life, range, and portability. However, some customers find the weight to be a drawback, and a few have mentioned concerns about hill climbing ability.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love this scooter.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scooter. I am about to go riding the mount Vernon trail over Thanksgiving and can't wait!
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Segway g2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Segway g2 faster than g30 ggggggggggggggggggggggg
I would recommend this to a friendBrand response from Official Segway Support
Posted .We're so happy to hear that you're loving your Max G2. It can reach incredible speeds and is an absolute thrill to ride. We want to thank you for choosing us!
Rated 5 out of 5 stars
Segway Ninebot is the way to go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing e scooter, Segway Ninebot is the best in the biz. Incredibly well built and simple design.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Drew,
Thank you for sharing your thoughts on the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear that you find it amazing, well‑built, and appreciate its simple design. It’s wonderful knowing the scooter is delivering the quality and performance you expect from Segway Ninebot.
If you ever need any assistance, please reach out at technicalsupport@segway.com. Happy Riding!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
best in the west
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best scooter ever received in my entire life. this has been a game changer
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Customer,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear it’s been such a game changer for you and that it’s the best scooter you’ve ever received. Knowing it’s delivered such a powerful and transformative riding experience means a lot to us.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 4 out of 5 stars
Great ride
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only four because had to return first one over charging issue. But my new one have close to 600 miles on it and still runs great and I ride Baltimore streets. Overall great ride
I would recommend this to a friend- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Scootering is all fun.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The scooter is a great example of Segway quality. The people at Best Buy were very helpful in making my decision.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
escooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Escooter runs great, easy purchase online and delivery
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ron,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that your e‑scooter runs great and that the online purchase and delivery process was smooth and easy. It’s wonderful to know the experience met your expectations from start to finish.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 5 out of 5 stars
Scooter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like run like feeling , the best scooter and autonomy is great
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Antonio,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you enjoy the “run‑like” feeling and consider it the best scooter, with excellent autonomy. It’s wonderful to know the long range and smooth performance have made such a positive impression on your rides.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fun
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best scooter for me was the g2 scooter it’s fire
I would recommend this to a friendBrand response from Official Segway Support
Posted .Hi Michael! We’re so happy to hear that you love our product! Quality is always our top concern, and we’re glad we met your expectations.
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its the best purchase I made for me because I use it for work.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Luis,
Thank you for sharing your feedback on the Segway Max G2 Electric Kick Scooter. We’re delighted to hear that it has been the best purchase for you and that it’s serving you well for work. It’s wonderful to know the scooter is providing both practicality and reliability in your daily routine.
If you ever need assistance or have any questions about features or maintenance, please feel free to reach out to our support team at technicalsupport@segway.com.
Best regards,
Segway Customer Support Team
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Riding not walking !
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my son thats a college student. He loves it. Definitely would buy again.
I would recommend this to a friend - Pros mentioned:Suspension
Rated 5 out of 5 stars
Great Scooter !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must buy ! Wont regret suspension is on point and rides smooth .
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Ricky,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re thrilled to hear you find it a great scooter and that the suspension and smooth ride exceeded your expectations. It’s wonderful to know you’re so pleased with the performance and would recommend it as a must‑buy!
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
FANTASTIC SCOOTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter! It may not look as Appealing as the Segway P series, but performs like No other scooter!! Soaks up pot holes and bumps like a charm. Beautiful rides!!!
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Great scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Runs smooth. Shocks help a lot on rough streets.
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Alejandro,
Thank you for sharing your review of the Segway Max G2 Electric Kick Scooter. We’re delighted to hear you love it and that the smooth ride and shocks make a big difference on rough streets. It’s wonderful to know the scooter’s design and comfort features are helping enhance your riding experience.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
Rated 1 out of 5 stars
Error code 21? Allen screws cheap and can't fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this scooter. I had to drop my car off for some shop work about 9.5 miles away from my house, so I bought this in advance. Drop my car off and about 100 feet into my journey the screen flashes error code #21 and I hear a series of beeping sounds. The app describes the error as: "This alarm is caused by a communication failure between the battery and the controller", then it instructs me to remove the bottom cover to check loose wires of rusted connections. This is on day #2 of ownership btw. I wanted to remove the cover but they attached it with allen bolts and I was 15 miles from home with no allen wrench. I did not receive any allen wrench to remove the bottom screws, or at least one that would fit the weird screw holes with their raised metal rods inside (see pic). I ended up doing the entire trip back home in a weird safe mode that gives ~10% power, barely enough to move the scooter itself with no one standing on top of it. Did that all the way back home, kicking most of the way whenever I wasn't going slightly downhill which took about 2.5 hours, and when it was level or slightly uphill I had to walk and push the scooter. The scooter weighs about 50 pounds so pushing it for miles is not fun. When I got home I discovered my allen wrenches wouldn't fit the screw holes with the raised metal rods inside, so it wasn't just my imagination that these were cheap weird allen screws that don't work with universally common allen wrenches. Maybe Ninebot can comment on why they use weird allen screws that no tools work with? Take a look at the picture and comment. No one can insert their tools to follow repair instructions if there are raised metal rods sticking up in there. So if I can't take the cover off with common universal tools then the only option is to return this back to Best Buy, which is exactly what is happening. Very disappointed, had to do an excruciating 9.5 kick/walk home in the mid-day sun, and can't even fix the problem since they went with cheap weird allen screws.
No, I would not recommend this to a friendBrand response from Official Segway Support
Posted .Thank you for taking the time to write a review. We would appreciate the opportunity to look into this for you and see if we are able to assist you. Please reach out to technicalsupport@segway.com to see if we can isolate what is occurring. Please include your contact information and a description of what we can assist you with and someone will get back to you as soon as they can.
Best,
Segway-Ninebot Customer Support
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You are a very good quality product and very easy to use and best of all very safe. It is lightweight and perfect for an adult.
I would recommend this to a friendRated 5 out of 5 stars
Fun scooter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this scooter! Just a fun toy for neighborhood. Easy to use and fun
I would recommend this to a friendBrand response from Official Segway Support
Posted .Dear Dan,
Thank you for sharing your review of the Segway Max G2 Electric Scooter. We’re delighted to hear you love it and that it’s become such a fun ride around the neighborhood. Knowing it’s easy to use and brings enjoyment is exactly what we hope for with every scooter.
If you ever have questions or need assistance with your scooter, please reach out to our Segway Customer Support team at technicalsupport@segway.com or call 1‑866‑4SEGWAY (866‑473‑4929).
Best regards,
Segway Customer Support Team
- Pros mentioned:Ride quality
Rated 5 out of 5 stars
Awesome scooter
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. I am having a lot of fun with it. So nice having three speed modes. Very smooth ride. Very happy with my purchase.
I would recommend this to a friend - Pros mentioned:Ride quality
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves so much time. Smooth ride. Comfortable grips as well as the platform.
I would recommend this to a friend Rated 5 out of 5 stars
The best scooter of 2024.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This scooter is impossible to beat at this price. This is my favorite scooter. It is so much comfortable and fun to ride. Addicting. It is not fun to haul it up the stairs though. If you only learn one thing from me I would tell you that NO scooter will ever get anywhere near the advertised range Especially if you are in Drive or Sport mode and/or if you're climbing hills. It's just the nature of the beast. I would recommend you buy a scooter with a lot more range or battery than you think you need or you might be walking back. That's experience talking.
I would recommend this to a friend